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Adaptiva vs Nexthink comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Adaptiva
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Patch Management (24th), Unified Endpoint Management (UEM) (22nd), Autonomous Endpoint Management (10th)
Nexthink
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
48
Ranking in other categories
Digital Experience Monitoring (DEM) (1st)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Adaptiva1.8%
Microsoft Intune18.3%
Workspace ONE UEM9.1%
Other70.8%
Unified Endpoint Management (UEM)
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Nexthink13.1%
ThousandEyes10.8%
ControlUp7.7%
Other68.4%
Digital Experience Monitoring (DEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Vikram - PeerSpot reviewer
Works at Colgate-Palmolive
Really good in terms of content delivery and network bandwidth optimization
Using Adaptiva is really straightforward. Users need to have some end-user computing and networking knowledge to use the solution. The project or implementation team we worked with had good technical knowledge. I really liked the solution's performance. Adaptiva helped us with network bandwidth optimization and content delivery. Overall, I rate the solution eight and a half out of ten.
PS
Assistant consultant at TCS
Proactive analytics have improved device performance and optimized disk space and support workflows
Nexthink offers many features, with the best being Flow, which encompasses almost everything. We have Nexthink Workspace and Spark, allowing integration with Teams so users can find solutions without going to the service desk, rectifying issues in chat. Nexthink Infinity has brought a lot of benefits to us. There has been a very good change from integration. Integrating ServiceNow with Nexthink automates problem ticket and incident generation, enabling the team to proactively know the kinds of problem statements we are receiving. For the integration with Teams, we have not completed it yet, but we are in the planning phase, and once done, we will observe the results. Nexthink has the capability of integrating with most third-party applications, which is a great feature. With the remediation actions we have in Nexthink, it has provided great self-heal capabilities along with proactiveness. By looking at the dashboards and identifying problem statements, we can share this information with the end-user computing teams to fix issues. Nexthink has significantly helped us enhance our DEX score from 74 to 80. When I talk about features that led to the improvement of our score from 74 to 80, there were earlier issues with device performance and reliability not being addressed. Noting these, we identified devices lacking free disk space and low RAM capacity contributing to high memory usage or excessive CPU usage. Disabling unnecessary startup applications brought us to a new DEX score of almost 80.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."
"I particularly appreciate the administration and security features, which can be deployed easily."
"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."
"Microsoft Intune reduces the time of our engineers, cuts down costs for the deployment of our endpoints managed by Microsoft Intune, and helps to improve compliance and the security policies we wanted to apply on endpoints, which was not happening earlier."
"The best features include the management, which is quite good, and endpoints."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"Adaptiva is really good in terms of content delivery and network bandwidth optimization."
"The best thing is the remote actions that we can play on all the devices."
"The return on investment is great."
"Compared to other tools in the markets, there are functionalities that only Nexthink delivers."
"Nexthink is valuable because it's enabled us to reduce the time it takes to resolve any issues."
"With this solution we are able to link issues to automatic actions that will solve the problem."
"The most valuable feature of Nexthink is its proactive issue identification, which is part of its unique selling proposition."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"Nexthink has helped out organizations by reducing the number of level one incidents, which has been the most beneficial outcome because we have been more proactive, contacting users and solving issues before they reach the help desk and identifying major issues before they happen."
 

Cons

"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece."
"It would be helpful if there was proactive remediation."
"I have been trying to contact technical support but haven't been able to reach anyone."
"It would be good if Adaptiva had everything on the cloud rather than having one server on-premises."
"I feel there is some gap in the application interfaces of Nexthink."
"In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in Nexthink...One should be able to schedule monitoring in Nexthink."
"I find the reporting and analytics capabilities in Nexthink not really detailed, but they provide what is actually required."
"I have raised a concern in the forums regarding location-based campaign deployment."
"The NQL script and default templates for creating remote actions are quite complex and require time to adapt."
"The stability of this solution could be greatly improved to avoid performance issues."
"Nexthink can be improved. From my experience with Workspaces, there is a component called Workspaces, and I believe there is an AI performance issue."
"Nexthink can improve by incorporating multiple tools."
 

Pricing and Cost Advice

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"Microsoft Intune's pricing is reasonable."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Intune is included with our F3 and E5 licenses."
"Microsoft licenses are costly."
Information not available
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
12%
Financial Services Firm
10%
Computer Software Company
8%
University
7%
Financial Services Firm
13%
Healthcare Company
13%
Manufacturing Company
12%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise47
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Nexthink?
My experience with pricing, setup cost, and licensing is that it was very easy. It was the best option when it comes ...
What needs improvement with Nexthink?
Nexthink is a perfect application for now. It appears to be working very well. No improvements are needed for now. I ...
What is your primary use case for Nexthink?
My main use case for Nexthink is reinstalling SCCM when Software Center is not working. I can obtain insights into ne...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
https://www.nexthink.com/custo...
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