Actional and New Relic are two competing products in the tech industry focusing on application performance management and monitoring. Based on user reviews, New Relic generally has an edge in terms of overall feature richness and support, although Actional is appreciated for its pricing and user satisfaction.
What features are offered by Actional in comparison to New Relic?Actional users value its robust integration capabilities, quick data insights, and cost-effectiveness. New Relic is praised for its comprehensive monitoring suite, detailed analytics, and user-friendly interface.
What areas of improvement can be found in Actional in comparison to New Relic?Actional users pointed to the need for a more intuitive setup, enhanced reporting features, and improved customer support. New Relic users desired better documentation, quicker customer support responses, and streamlined deployment processes.
How is the ease of deployment and customer service of Actional in comparison to New Relic?Actional is rated well for its straightforward deployment but has room for improvement in customer service quality. New Relic, while having a slightly steeper learning curve per user reviews, provides excellent customer service post-deployment.
What setup costs and ROI can be seen with Actional in comparison to New Relic?Actional is viewed favorably for its cost-effectiveness and quick ROI. New Relic is perceived as more expensive but worth the investment due to its extensive features and long-term benefits.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.1% |
| Actional | 0.5% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
