Commvault Cloud Reviews

Name: Commvault Cloud
Brand: Commvault
Rating: 4.3 (112 reviews)

Vendor: Commvault

4.3 out of 5

112 reviews
95% willing to recommend

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What is Commvault Cloud?

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

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Commvault Cloud is the #2 ranked solution in top SaaS Backup solutions, #2 ranked solution in top Container Backup Software solutions, #3 ranked solution in top eDiscovery software, #3 ranked solution in top Disaster Recovery as a Service providers, #3 ranked solution in top Autonomous Operational Resilience solutions, #4 ranked solution in best Backup and Recovery Software, #4 ranked solution in top Cloud Backup solutions, and #5 ranked solution in top Disaster Recovery Software. PeerSpot users give Commvault Cloud an average rating of 8.6 out of 10. Commvault Cloud is most commonly compared to Veeam Data Platform: Commvault Cloud vs Veeam Data Platform. Commvault Cloud is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.

Helped 886,510 peers since 2012

Featured Commvault Cloud reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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DarshanDivekar

CEO at a computer software company with 51-200 employees

Commvault Cloud offers a SaaS solution where there is no need for on-premise installations. Customers only need to purchase the solution, and Commvault takes care of everything. Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges. The security is enhanced with multi-factor authentication, and data can be replicated to different clouds with one on-premise copy.

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Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

It is not difficult to deploy Commvault Cloud; however, it requires good skills and a competent person to implement it, while Veeam will be completely simpler to deploy. If a person knows what they are doing, deploying Commvault Cloud can take a few hours to a few days, depending on the use case.

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Commvault Cloud mindshare

Product category:

As of April 2026, the mindshare of Commvault Cloud in the Backup and Recovery category stands at 3.6%, down from 7.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.6%
Veeam Data Platform	6.1%
Rubrik	3.6%
Other	86.7%

Backup and Recovery

PeerResearch reports based on Commvault Cloud reviews

Type	Title	Date
Category	Backup and Recovery	Apr 13, 2026	Download
Product	Reviews, tips, and advice from real users	Apr 13, 2026	Download
Comparison	Commvault Cloud vs Veeam Data Platform	Apr 13, 2026	Download
Comparison	Commvault Cloud vs HPE Zerto Software	Apr 13, 2026	Download
Comparison	Commvault Cloud vs Rubrik	Apr 13, 2026	Download

Valuable Features

Commvault Cloud offers valuable features like global deduplication saving storage space and bandwidth, seamless cloud integration for robust data protection across on-premise and hybrid environments, and comprehensive backup and recovery capabilities supporting multiple operating systems and applications. It provides automation, advanced reporting, ransomware protection, high scalability, centralized management via a user-friendly console, and efficient data archiving and compliance support. Its compatibility with multiple storage platforms and integrations adds significant operational efficiencies.

"The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent."
"Commvault makes it easier to back up new additions to our environment."
"The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."

Room for Improvement

Commvault Cloud faces challenges in user interface complexity, licensing model clarity, and support responsiveness. There is desire for a more intuitive user experience, streamlined integration with cloud services, and improvements in documentation and training. Users mention the need for enhanced security measures, automation capabilities, and AI-driven insights. Additionally, issues with performance and cost are concerns, alongside the demand for more comprehensive features in the HTML5 interface and improved backup management.

"Tape backups can be unreliable, restores are slow and they are expensive to manage."
"Our main pain point is that some of our hardware is old."
"The solution requires improvement with its connection and bandwidth."

ROI

Many users report that Commvault Cloud has provided a substantial return on investment by reducing infrastructure costs and operational time. It simplifies data management by consolidating backup technologies, enabling significant labor savings and decreased storage expenses. Users have seen cost efficiency over time as their understanding of the platform improves. The peace of mind from reliable data recovery and predictable backup costs are also key benefits appreciated by various users.

Pricing

Commvault Cloud's pricing and licensing are perceived as flexible, offering options such as subscription-based and perpetual licenses. While some users find it cost-effective and competitive against similar solutions like Veeam and NetBackup, others consider it expensive, particularly for smaller organizations. The cost largely depends on the environment and licensing model chosen, with capacity-based and per-socket offerings available. Support and license costs are predictable, but assessment based on specific backup needs is advised to ensure cost-effectiveness.

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
"Using a subscription-based license has been advantageous."

Popular Use Cases

Commvault Cloud is utilized for data backup and restoration tasks, extensively safeguarding various IT environments, including servers, databases, emails, and virtual platforms. Organizations employ it to protect data across on-premises and cloud systems, meeting compliance and security standards. Its features support hybrid and multi-cloud setups, providing robust disaster recovery options. Businesses appreciate its efficient data management and cost-optimization capabilities while offering advanced functionalities like archiving, ransomware protection, and regulatory compliance.

Service and Support

Commvault Cloud's customer service is praised for quick response times and effective issue resolution. Technical support teams are noted for their expertise, with many cases resolved promptly. Some users find support to be inconsistent, especially when issues are escalated to development. Communication barriers were noted, with non-native English speakers experiencing delays. There is appreciation for the proactive approach in follow-ups and a strong SLA commitment. Challenges exist with availability, but many are satisfied with the assistance provided.

Deployment

Commvault Cloud's initial setup varies from straightforward to complex depending on the environment and expertise level. Simple environments report quick, easy deployments, often completed within hours. However, more extensive and complex setups require careful planning, architecture design, and sometimes third-party assistance, especially in enterprise settings. Implementation time ranges from a few days to several weeks, influenced by factors like infrastructure size and configuration requirements. Users frequently note that initial configuration may seem daunting but becomes manageable with experience.

Scalability

Commvault Cloud demonstrates strong scalability, effectively handling extensive environments across diverse applications and platforms. Users appreciate its flexibility in adapting resources as needed, supporting multi-node expansions and diverse storage solutions. Licensing adjustments and partnerships enhance seamless scaling. Challenges exist in SQL integration, complex configurations, and Linux compatibility maturation. Many users manage significant data volumes effortlessly, leveraging both on-premise and cloud capabilities. The platform is favored for its robust scaling ability and adaptability for various industries.

Stability

Users consistently report high stability with Commvault Cloud. It runs reliably without major downtime or issues, although occasional minor bugs can occur, which support typically resolves quickly. Some users note that proper setup and technical knowledge are crucial to maintaining stability. The service's stability rating often ranges from 8 to 10 out of 10. Issues typically stem from infrastructure or external applications rather than Commvault Cloud itself. Most users express satisfaction with its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Commvault Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	18
Large Enterprise	69

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	1030
Midsize Enterprise	553
Large Enterprise	1680

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Government

Comms Service Provider

Performing Arts

Construction Company

Retailer

Insurance Company

University

Educational Organization

Outsourcing Company

Energy/Utilities Company

Media Company

Real Estate/Law Firm

Legal Firm

Marketing Services Firm

Pharma/Biotech Company

Transportation Company

Non Profit

Wholesaler/Distributor

Consumer Goods Company

Recreational Facilities/Services Company

Hospitality Company

Aerospace/Defense Firm

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Learn more about Commvault Cloud

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault Cloud was previously known as Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise.

Commvault Cloud customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Author info	Rating	Review Summary
Cloud Solution Architect at Tata Consultancy	4.0	As a solution architect, I find Commvault Cloud effective for hybrid, petabyte-scale backup and restore, especially with CommServe. However, I believe it needs AI capabilities for intelligent data tiering, which competitors offer and customers request.
CEO at a computer software company with 51-200 employees	4.5	I consider Commvault Cloud an excellent, stable SaaS solution, offering a single pane of glass for various backup needs. However, I feel its support quality requires significant improvement, and the product is quite expensive.
Managing Director at ITS Technology Solution Pvt. Ltd.	4.5	I use Commvault Cloud primarily for BFSI, valuing its extensive, multi-cloud capabilities and deduplication. While costly and needing skilled deployment, it's stable and scalable. Support is reasonable but limited. Overall, I rate it a nine due to its comprehensive nature.
Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees	5.0	Commvault Cloud is invaluable for our cyber resilience, offering a unified, cost-effective hybrid solution that significantly improved backup and recovery. It's far superior to Dell Avamar, providing excellent stability, scalability, and support, truly the most impressive product we've used.
Senior Director Data Center Services at a media company with 5,001-10,000 employees	5.0	Commvault provides secure, compliant hybrid cloud backups, significantly reducing my costs (75-80%) and improving backup/recovery times. I appreciate its stability, scalability, and threat detection, though increased automation would further enhance its predictability.
Systems Administrator III at a university with 5,001-10,000 employees	4.5	Commvault significantly improved our university's data protection, filling critical gaps and reducing costs through deduplication and automation, despite some issues with training and support. It's a stable, scalable solution, future-proofing our move to the cloud.
Vice President for Innovation and Technology at Oral Roberts University	5.0	<p>Commvault Backup & Recovery has been our reliable, transparent solution for data backup and recovery for over a decade, consistently retrieving files and improving efficiency. Its search utility is invaluable, though I'd appreciate more background communication.</p>
Infrastructure Manager at a construction company with 1,001-5,000 employees	4.5	Commvault provides us reliable backup and rapid data recovery, offering peace of mind with fast restores and data migration. We value its stability, scalability, and comprehensive features, despite adapting to the new interface. It’s a top-tier, well-supported data protection solution.

Commvault Cloud Reviews

What is Commvault Cloud?

Featured Commvault Cloud reviews

Commvault Cloud mindshare

PeerResearch reports based on Commvault Cloud reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare Commvault Cloud with alternative products

Learn more about Commvault Cloud

Commvault Cloud customers

Related questions

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Popular Comparisons

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	6.1%	94%	431 interviews Add to research
Rubrik	4.5	3.6%	97%	96 interviews Add to research