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Commvault Cloud vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
They are knowledgeable.
IT Infrastructure Manager at TMLI
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
The main issue is to improve the approach of resolving solutions.
Integration Architect at App In Snap (Pvt) Ltd
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The solution offers a rich set of features, well adapted in the market.
Solution Architect at Lenovo
 

Categories and Ranking

Commvault Cloud
Ranking in Disaster Recovery as a Service
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 11.6%, up from 10.8% compared to the previous year. The mindshare of VMware Live Recovery is 6.8%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Commvault Cloud11.6%
VMware Live Recovery6.8%
Other81.6%
Disaster Recovery (DR) Software
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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879,371 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Commvault Cloud vs. VMware Live Recovery and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.