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Commvault Cloud vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Commvault Cloud users gained financial benefits through cost savings, improved productivity, and efficient data recovery and backup management.
Sentiment score
8.2
VMware Live Recovery offers up to 50% DR cost savings and enhances ROI with automation and resource-efficient management since 2012.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is highly praised for responsiveness, despite some challenges with language, time zones, and support quality.
Sentiment score
7.2
VMware Live Recovery customer service varies, but technical support is generally responsive and helpful, with minor delays reported.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
They are knowledgeable.
The technical support from VMware is very good and operates based on a service level.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers efficient scalability and flexibility, allowing seamless expansion across diverse environments and workloads with simple management.
Sentiment score
7.4
VMware Live Recovery is praised for scalability and ease of use, despite challenges with compatibility and configuration issues.
 

Stability Issues

Sentiment score
7.8
Commvault Cloud is praised for its stability, reliability, minimal downtime, and quick issue resolution, with rare external-linked errors.
Sentiment score
7.5
VMware Live Recovery is reliable with some upgrade challenges, receiving positive ratings for stability and compatibility, despite occasional issues.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
 

Room For Improvement

Commvault Cloud requires UI improvements, better onboarding, integration enhancements, stronger support, and cost-effective solutions for a competitive edge.
VMware Live Recovery struggles with stability, integration, and costs, requiring usability improvements and better support, licensing, and management.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
The licensing area needs improvement as the cost per virtual machine is high.
 

Setup Cost

Commvault Cloud offers flexible pricing options, with potential savings compared to competitors, though it may be costly for small businesses.
VMware Live Recovery can be costly, especially for smaller enterprises, compared to alternatives like Veeam or Nutanix.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
 

Valuable Features

Commvault Cloud offers seamless backup, global deduplication, strong security, and scalability for hybrid and multi-cloud environments.
VMware Live Recovery offers automated disaster recovery with seamless integration, minimizing downtime and enhancing business continuity across industries.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
The capability and the functionality of the features are very helpful for us.
The solution offers a rich set of features, well adapted in the market.
 

Categories and Ranking

Commvault Cloud
Ranking in Disaster Recovery as a Service
2nd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), File Archiving (1st), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 13.1%, up from 9.1% compared to the previous year. The mindshare of VMware Live Recovery is 8.1%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Yosevan Sinaga Sinaga - PeerSpot reviewer
The capability and the functionality of the features are very helpful for us
We use VMware Live Recovery for creating new hosts and new servers. We synchronize all of our software from our data center to our co-location in real time, so when a disaster happens, we switch to the co-location The functionality of the features is helpful for us. We find the resource…
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...
What needs improvement with VMware Cloud Disaster Recovery?
The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Commvault Cloud vs. VMware Live Recovery and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.