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Bitrix24 OverviewUNIXBusinessApplication

What is Bitrix24?

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Buyer's Guide

Download the CRM Buyer's Guide including reviews and more. Updated: January 2022

Bitrix24 Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Bitrix24 Video

Archived Bitrix24 Reviews (more than two years old)

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System Integration Engineer at a computer software company with 1-10 employees
Real User
Top 5Leaderboard
It provides all of the features we want but the client interface is not very user-friendly
Pros and Cons
  • "It is easy to use and very stable."
  • "The client interface is not very user-friendly."

What is most valuable?

What I like about this solution, is that it is easy to use and very stable. It's moderately customizable and we get all the features we want.

What needs improvement?

The web interface is good but the client interface is not very user-friendly and needs to improve. For instance, I can see everything, but the information I try to transfer to the client, and information from the client back to me is not particularly great. It lacks some functions.

For how long have I used the solution?

I have been using Bitrise for a year and a half. We use it on cloud.

How are customer service and technical support?

We've had no issues with technical support yet.

What's my experience with pricing, setup cost, and licensing?

The pricing for this program is reasonable.

Which other solutions did I evaluate?

We looked at Vera Solutions and OTRS, but our influencer chose Bitrise.

What other advice do I have?

On a scale from one to ten, Bitrise gets a seven, because I've heard some of my colleagues complain about the program's functionality from time to time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.