

Airtable and Bitrix24 operate in the business management and CRM sector. Airtable seems to have the edge for users seeking an intuitive interface and powerful integrations, while Bitrix24 offers a broad suite of tools favorable for comprehensive business management.
Features: Airtable enables users to build no-code applications with ease, offering important features like relational database mapping, seamless data linking, and integration capabilities. Bitrix24 shines as a comprehensive CRM platform, with customization options, marketing, sales, and project management tools, allowing for extensive third-party integrations.
Room for Improvement: Airtable users would benefit from higher API call limits, enhanced data storage, and improvements in automation triggers. They also desire better reporting tools and increased record limits. Bitrix24 could improve its onboarding process and simplify its user interface. Users also highlight the need for better integration for financial tracking and refining internal communication alerts.
Ease of Deployment and Customer Service: Both Airtable and Bitrix24 provide primarily cloud-based solutions with options for on-premises deployment. Airtable's customer support receives largely positive feedback, especially from enterprise clients, although support is tiered based on spending. Bitrix24's support is noted for delays, especially for free users, with calls for quicker response times and more effective assistance.
Pricing and ROI: Airtable offers a free version with incremental charges for added functionalities, which can be pricey for large organizations but justified by its automation benefits. Bitrix24 provides a competitively priced entry point ideal for small businesses, offering comprehensive CRM and collaboration tools. The pricing, though generally attractive, can face constraints in regions like Venezuela, but the tools offered deliver considerable ROI linked to project management efficiencies.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
We take those feedbacks very seriously and work on them for product improvement.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
When I refer to being stuck, I mean that when I open the page, I do not get the customer experience database directly.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
| Product | Market Share (%) |
|---|---|
| Airtable | 1.0% |
| Bitrix24 | 1.3% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Communication and collaboration tools
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