Executive SummaryUpdated on Dec 19, 2024
Infor CloudSuite and Bitrix24 compete in the enterprise software domain, specifically in ERP and CRM respectively. While Infor has an advantage in manufacturing capabilities, Bitrix24 stands out in CRM and project management flexibility.
Features: Infor CloudSuite offers robust production and manufacturing capabilities, comprehensive ERP applications, and strong analytics tools. It supports various manufacturing processes, such as make-to-order and engineer-to-stock. Bitrix24 excels in CRM and project management, offers wide integration capabilities, and includes functions like task management and social media integration.
Room for Improvement: Infor CloudSuite needs better documentation, IoT integration, and finance reporting. Its support system for extensions is limited, and pricing is high for small businesses. Bitrix24 should improve its user interface, support complexity for basic tasks, and financial integration. Enhancements in these areas could bolster its market presence.
Ease of Deployment and Customer Service: Infor CloudSuite supports Private, Public, and Hybrid Cloud models and has strong customer service through resellers, though technical support needs improvement for customizations. Bitrix24 offers Public and On-premises deployment with reasonable support but lacks Infor's extensive service benefits, particularly for its free version.
Pricing and ROI: Infor CloudSuite's pricing is high, targeting medium to large enterprises, potentially limiting smaller business adoption. It promises high ROI with comprehensive solutions. Bitrix24 is more affordable, offering a free version and varied license options, appealing to budget-conscious buyers with flexibility for small enterprises.
To learn more, read our detailed
Bitrix24 vs. Infor CloudSuite Report (Updated: July 2025).
