We performed a comparison between Atlassian Confluence and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"It is a very popular tool."
"The most valuable features is its design documentation abilities."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"It's easy to use and you can create all types of pages."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is easy to use and very stable."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It's a very easy-to-use product."
"Collaboration and CRM are the most valuable features of Bitrix24."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"RAM usage seems to be higher than it should be."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The solution is not very user-friendly."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"The product should have a workflow with approvals out-of-the-box."
"The client interface is not very user-friendly."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"There are some bugs in the mobile system."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The stability could be improved."
"Bitrix24’s interface needs to be improved."
"We didn't have the ability to customize the solution."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews. Atlassian Confluence is rated 8.2, while Bitrix24 is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM. See our Atlassian Confluence vs. Bitrix24 report.
See our list of best Enterprise Social Software vendors.
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