We performed a comparison between Bitrix24 and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bitrix24's workflow is better than that of others. The user interface is also good."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It's a very easy-to-use product."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The technical support was intuitive and had good documentation."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"The most valuable feature is working with sprints and having the ability to create sprints."
"The dashboard and reports tracking and the setup updates quickly, I am very impressed with those features. Additionally, it is user-friendly."
"It is very flexible, so we can do pretty much what we want with it."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"The user interface is simple."
"The solution is easy to use and user-friendly."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The client interface is not very user-friendly."
"Bitrix24’s interface needs to be improved."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"We didn't have the ability to customize the solution."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The solution’s performance could be made faster."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"We'd like to see more collaboration tools implemented within the product itself."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"Jira has recently updated their UI, but more can be done to make it even better."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
Bitrix24 is ranked 15th in Project Management Software with 18 reviews while Jira is ranked 5th in Project Management Software with 259 reviews. Bitrix24 is rated 7.4, while Jira is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Trello, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Bitrix24 vs. Jira report.
See our list of best Project Management Software vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
