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Automate pros and cons

Vendor: Fortra

4.2 out of 5

29 reviews
96% willing to recommend

Pros & Cons summary

Automate offers unparalleled machine learning, voice recognition, and computer vision features for ease of use and integration, backed by a one-time licensing model. While its intuitive interface enhances workflow efficiency and reduces costs, the tool requires improved documentation, logging, and cloud integration. Technical support faces challenges, including language barriers. Despite capabilities in error reduction and cost savings, development in AI and machine learning is needed for advanced automation potential.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Automate is praised for its ability to use a database as a trigger to launch tasks, a unique feature not commonly found in similar systems.

Drag-and-drop functionality and no-coding features make Automate user-friendly and easy to implement, particularly for teams without extensive IT skills.

Users appreciate Automate's comprehensive support for task scheduling and timing, highlighting its capability to manage workflows without extra licensing costs.

Automate's robust machine learning, voice recognition, and computer vision capabilities set it apart in the market, adding significant value.

Automate effectively replaces manual workloads by increasing efficiency and eliminating errors in documentation and invoicing, saving time and resources.

CONS

OCR for Hebrew text and other automation aspects need improvement as they face limitations with highly standardized documents.

Error documentation and messaging are vague, making it difficult to diagnose and debug issues.

Current security practices, such as password encryption, must be enhanced to ensure compliance with standards like HIPAA.

The development for artificial intelligence, such as machine learning, is lacking, limiting advancement in these areas.

Integration with some CRM platforms and functionality with Amazon S3 is limited, posing challenges in connectivity and deployment.

Automate Pros review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The best feature of Automate is its ease of use, which is a major selling point.

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Account Director at a tech services company with 11-50 employees

May 28, 2024

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

I like the interface; it makes managing automation easy. We can set different schedules and templates for each task.

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reviewer2723070

System Administrator

Jun 13, 2025

Automate increases efficiency and eliminates errors during documentation and invoicing processes.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

The solution is continuously adding more integrations to help with workflows and bot and task creation.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The licensing of the product is very good. You only need to license it once and then you have it forever.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.

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DevOps Engineer at Teksphere Global Services Limited

Aug 31, 2025

The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues.

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Automate Cons review quotes

reviewer2237571

IT Manager at a transportation company with 51-200 employees

Jul 17, 2023

It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.

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BahatiAsher Faith

Software Developer at Appnomu Business Services

Mar 16, 2023

Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult.

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VH

Vinayak Hariharan

Robotic Process Automation Developer at Bulwark Technologies L.L.C.

Mar 20, 2023

The documentation for errors needs improvement as many of the error messages we receive are very vague.

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Account Director at a tech services company with 11-50 employees

May 28, 2024

The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy.

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Systems Configuration Engineer/Move-it Administrator at a insurance company with 501-1,000 employees

Oct 19, 2022

There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed.

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reviewer2723070

System Administrator

Jun 13, 2025

Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed.

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reviewer1550007

Product Manager - RPA at a security firm with 11-50 employees

Apr 8, 2021

Some companies have asked for voice integration. This is likely part of the roadmap.

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FS

FranciscoSosa Garcia

RPA Architect & RPA Product Owner at Francisco Sosa

Dec 30, 2020

The solution has a very weak knowledge base.

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reviewer1028862

Senior Manager at a consultancy with 201-500 employees

Jun 21, 2019

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.

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DevOps Engineer at Teksphere Global Services Limited

Aug 31, 2025

Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully.

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Show 10 more reviews (out of 28)

Product Categories

Product Categories

Robotic Process Automation (RPA)

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

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UiPath Platform vs Automate

Microsoft Power Automate vs Automate

Automation Anywhere vs Automate

Blue Prism vs Automate

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