Fortra's Automate vs WorkFusion comparison

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Fortra Logo
1,959 views|998 comparisons
94% willing to recommend
WorkFusion Logo
4,407 views|1,705 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortra's Automate and WorkFusion based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortra's Automate vs. WorkFusion Report (Updated: March 2024).
769,236 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training.""The best feature of Automate is its ease of use, which is a major selling point.""The most valuable features for my client are timing and scheduling.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks.""I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments.""We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.""The licensing of the product is very good. You only need to license it once and then you have it forever."

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"The cognitive features of this solution are good.""WorkFusion's SAP integrations are really good.""The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me.""It's a pretty robust product.""For automating mundane activities, I can recommend WorkFusion.""The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions.""The solution is stable, we have not had any glitches or problems.""The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

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Cons
"The interface could be more user-friendly and easier to navigate.""It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""The documentation is not that great.""Some companies have asked for voice integration. This is likely part of the roadmap.""While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath.""The solution has a very weak knowledge base.""Fortra's Automate is not as reliable as I would like it to be."

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"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified.""The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users.""Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update.""We are having some database issues, but we are addressing them.""We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production.""Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

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Pricing and Cost Advice
  • "Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • "I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
  • "The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
  • "From a distributor's perspective, one of the biggest selling points of Automate is its price point."
  • "The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
  • More Fortra's Automate Pricing and Cost Advice →

  • "Find it online."
  • "They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • More WorkFusion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
    Top Answer:I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
    Top Answer:There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own… more »
    Top Answer:If you compare it to its competitors in the market, it is more Java-native.
    Top Answer:Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are very… more »
    Top Answer:For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the… more »
    Ranking
    Views
    1,959
    Comparisons
    998
    Reviews
    10
    Average Words per Review
    1,398
    Rating
    8.5
    Views
    4,407
    Comparisons
    1,705
    Reviews
    6
    Average Words per Review
    1,534
    Rating
    8.2
    Comparisons
    Also Known As
    HelpSystems Automate, Automate
    Learn More
    Fortra
    Video Not Available
    Overview

    Automate is an easy-to-use RPA software solution that boosts your productivity by transforming virtually any business or IT process. Get scalable automation capabilities whether you need a solution for one department, a small business, or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built and priced right for employee-driven automation for any organization.

    Automate allows you to get up and running fast with no-code automation for both GUI and back-end functionalities. Form-based development lets you quickly build bots and leverage over 600 pre-built automation actions. Powerful out-of-the-box API and native integrations bring together the applications that keep your business running. And with the Automate Recorder, easily build, update, and deploy robust, UI-driven automation. Plus, bots can be deployed as attended or unattended with concurrent execution of tasks—no restrictions.

    A Key Part of Fortra (the new face of HelpSystems) Automate is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of Automate robotic process automation and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.


    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Security Firm14%
    Financial Services Firm14%
    Insurance Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm13%
    Manufacturing Company9%
    Healthcare Company8%
    REVIEWERS
    Financial Services Firm52%
    Computer Software Company17%
    Retailer9%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Comms Service Provider11%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise25%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business29%
    Midsize Enterprise3%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise72%
    Buyer's Guide
    Fortra's Automate vs. WorkFusion
    March 2024
    Find out what your peers are saying about Fortra's Automate vs. WorkFusion and other solutions. Updated: March 2024.
    769,236 professionals have used our research since 2012.

    Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Fortra's Automate is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our Fortra's Automate vs. WorkFusion report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.