Sophos Email Reviews

Users reported significant cost savings, improved productivity, and enhanced security measures. The software effectively protected against email threats, reduced spam, and provided reliable email filtering. It also streamlined email management processes and minimized the risk of data breaches. 

The pricing for Sophos Email is considered to be on the higher side. It follows a subscription-based pricing model, where users have to pay annually to continue with the service. 

The cost is determined based on the number of licenses required, and it is recommended to plan ahead for future growth. Despite the higher price, the solution is seen as providing great value and strong security. There is an option for monthly subscriptions, but an annual subscription is more cost-effective. While some clients opt for a subscription due to budget constraints, most prefer the perpetual license option. 

• "We use exchange licenses, for which we get immediate support from Sophos."
• "It falls somewhere in the middle—it's not excessively expensive nor very cheap."
• "The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."

The primary use case of Sophos Email is to protect against spam emails and malware. It serves as an email gateway for filtering and securing incoming and outgoing emails. 

Sophos Email uses AI and a sandbox to filter and classify emails, detecting zero-day attacks and quarantining suspicious attachments. It is suitable for both on-premise and cloud email servers and is commonly deployed for email phishing prevention.

The customer service and support of Sophos Email have received mixed ratings. However, customers also mention that they have received support from their local partners and principals for Sophos, which has been very supportive. The support from Sophos Email is considered good, with quick responses to glitches or issues within four hours. 

The initial setup is described as very easy and straightforward. However, the deployment phase can take up to a month, indicating that it may be more time-consuming. The installation process is described as straightforward, although it is mentioned that setting up the email virtually requires some technical knowledge. 

Sophos Email is highly scalable and can accommodate a large number of users. It is suitable for organizations of various sizes. The solution offers flexible subscription options, allowing users to choose the desired number of subscriptions. Additionally, it has been successfully implemented by multiple organizations, indicating its scalability and effectiveness.

The solution of Sophos Email is consistently reliable and free from any technical issues. It has demonstrated stability over a long period of time, with no reported bugs or glitches. 

The solution has successfully handled a high volume of email activity without any problems.