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Abnormal Security vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (10th), Secure Email Gateway (SEG) (1st)
Abnormal Security
Ranking in Email Security
3rd
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Secure Email Gateway (SEG) (2nd)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
32
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.3%, down from 16.9% compared to the previous year. The mindshare of Abnormal Security is 7.5%, up from 4.0% compared to the previous year. The mindshare of Sophos Email is 2.1%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
ChrisBrown5 - PeerSpot reviewer
Automated threat detection that protects against corruption with minimal intervention
Abnormal Security is valuable because it features an automated scoring tool that doesn't require much intervention from our team. It enhances threat detection capabilities by making the process automated and is easy to scale to our entire environment. Additionally, it protects us from being business email compromised, which is invaluable for maintaining our security.
Ahmed_Fahmy - PeerSpot reviewer
Provides a powerful and simple email protection with proven management benefits
Sophos Email is integrated with Office 365 and Google Workspace. It offers anti-spam functionality, which is easy to manage and comes with documentation on how to integrate it with Office 365 and Google Workspace. It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam. It can also function temporarily as an email solution if my vendor from Office 365 or Google Workspace is out of service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The email protection is excellent, especially in terms of anti-phishing policies."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The technical support is good and quick to resolve issues."
"My experience deploying Microsoft Defender for Office 365 was seamless."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Since we have started using the solution, there have been fewer compromises."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"I would recommend Abnormal Security."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"I have never encountered any stability issues with Abnormal."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"The platform is scalable when installed on server-based systems."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The anti-malware, risk scanning has been pretty spot on."
"I find the comprehensive features of Sophos Email most valuable."
"Good VIP protection, time of click protection and the Sandstorm feature."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"The solution's identity proxy feature is very good and reliable."
 

Cons

"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Specifically, within Microsoft Defender for Office 365, I want it to improve the DLP capabilities."
"There is room for improvement in terms of reporting."
"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."
"The visibility into threats is not up to the mark, as I do not have control. I rate my experience with Microsoft Defender for Office 365 as six out of ten due to troubleshooting and pricing concerns."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There could be more selectable options and more granular selections available."
"One feature I'd love to see is outbound scanning."
"There could be more selectable options and more granular selections available."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"The biggest pain point for us is the lack of support for on-premise email systems."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I would like to have the ability to customize the auto-remediation feature."
"Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"The main drawback is regarding the technical support."
"It was sometimes hard to find the settings in the solution's interface."
"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."
"The tool's pricing is expensive. In its future release, the tool should make reporting easier to view."
"The solution should be able to support the cloud environment."
"The tool has some performance issues and bugs, making it an area where improvements are required."
 

Pricing and Cost Advice

"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The pricing has become expensive."
"The product is very expensive."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The license is based on the user count, so the number of users that have an email address in the organization."
"The solution is expensive."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"Licensing is paid on a yearly basis."
"There is an additional fee for their central managed console."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"I rate the price of Sophos Email a four out of five."
"The pricing is fair."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
7%
Government
6%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What do you like most about Abnormal Security?
The features that appeal to me most are the combination of auto-remediation and Detection 360.
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
There could be more selectable options and more granular selections available.
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price...
What needs improvement with Sophos Email?
Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it...
 

Also Known As

MS Defender for Office 365
No data available
Sophos Email Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Abnormal Security vs. Sophos Email and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.