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Abnormal Security vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Abnormal Security
Ranking in Email Security
12th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (6th)
Sophos Email
Ranking in Email Security
17th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Abnormal Security is 3.2%, down from 6.5% compared to the previous year. The mindshare of Sophos Email is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Abnormal Security3.2%
Sophos Email1.6%
Other95.2%
Email Security
 

Featured Reviews

reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have never encountered any stability issues with Abnormal."
"I would recommend Abnormal Security."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I find the comprehensive features of Sophos Email most valuable."
"We have been receiving a lot of spam emails and we are using Sophos Email to help prevent the spam."
"It is a stable solution...It is a scalable solution."
"The speed and stability were fine."
"The solution protects users from phishing links and spam."
"The platform is scalable when installed on server-based systems."
"I rate Sophos Email nine point five."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
 

Cons

"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The biggest pain point for us is the lack of support for on-premise email systems."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"One feature I'd love to see is outbound scanning."
"The pricing for academic institutions and student mailboxes is challenging."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"Sophos Email can improve mail security."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"The solution has not found a way to block certain kinds of phishing emails."
"The pricing could improve by having additional discounts."
"Email installation could be more user-friendly so that it can be done without involving the partner."
"The tool's integration becomes an issue when the internet connection is weak."
"The solution's sandboxing and spam control features could be improved."
"It was sometimes hard to find the settings in the solution's interface."
 

Pricing and Cost Advice

"The license is based on the user count, so the number of users that have an email address in the organization."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"The product is cheaper compared to other solutions."
"I rate the price of Sophos Email a four out of five."
"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."
"There is an additional fee for their central managed console."
"Sophos Email is neither cheap nor expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
8%
Government
6%
Outsourcing Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfec...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance industry.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Abnormal Security vs. Sophos Email and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.