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Microsoft Exchange Online Protection (EOP) vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Exchange Online Protection offers effective email security, proactive recommendations, affordability, and value, enhancing ROI for US users.
Sentiment score
7.4
Sophos Email delivers cost-efficient security and reduces unsolicited emails, enhancing ROI, particularly valuable for government contracts.
 

Customer Service

Sentiment score
6.5
Microsoft Exchange Online Protection support is generally effective, with 24/7 availability, but response speed and expertise can vary.
Sentiment score
6.7
Sophos Email support is responsive but requires improvements in speed and expertise; users can contact via phone, chat, or email.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
8.0
Microsoft Exchange Online Protection efficiently scales for various organizational sizes, offering seamless migration and integration with minimal limitations.
Sentiment score
7.4
Sophos Email is scalable and reliable for SMEs, though licensing and server maintenance can be challenging for larger use.
 

Stability Issues

Sentiment score
7.9
Microsoft Exchange Online Protection is stable, rated 7-10, though some use additional services for enhanced reliability.
Sentiment score
7.8
Sophos Email is reliable and stable, highly rated for handling significant email activity despite minor issues and update requests.
 

Room For Improvement

Microsoft Exchange Online Protection needs enhancements in security, usability, integration, automation, and cost-effectiveness to improve user experience.
Sophos Email needs better security, user interface, compatibility, and performance, with improvements in pricing and reporting features.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
Sophos Email does not work with split delivery.
 

Setup Cost

Enterprise users find Microsoft Exchange Online Protection costly but justified due to features and reputation, with some billing concerns.
Sophos Email offers reasonable pricing with flexible options, balancing affordability and features for various organizational needs.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Microsoft Exchange Online Protection offers seamless integration, advanced threat management, and robust security features for efficient email protection and administration.
Sophos Email provides robust security, AI-driven features, and seamless integration with Office 365 and Google Workspace for comprehensive protection.
The security features provided by Microsoft are robust.
In the last three years, has resulted in no antivirus problems.
It offers more features and better security, making it the best option for corporate environments.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Email Security
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Anti-Malware Tools (7th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Microsoft Exchange Online Protection (EOP) is 6.0%, down from 8.6% compared to the previous year. The mindshare of Sophos Email is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Ahmed_Fahmy - PeerSpot reviewer
Provides a powerful and simple email protection with proven management benefits
Sophos Email is integrated with Office 365 and Google Workspace. It offers anti-spam functionality, which is easy to manage and comes with documentation on how to integrate it with Office 365 and Google Workspace. It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam. It can also function temporarily as an email solution if my vendor from Office 365 or Google Workspace is out of service.
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864,155 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
What needs improvement with Sophos Email?
Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure.
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Sophos Email and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.