We performed a comparison between Fortinet FortiMail and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The anti-spam feature is very valuable."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"The deployment is simple and once up and running it is easy to manage."
"It can block a lot of fake emails."
"Fortinet FortiMail's most valuable features are its performance and security."
"Its performance is very good and it is stable."
"I love the integration between Fortinet products."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"I have found Sophos Email to be scalable."
"It's easy to use and the configuration is straightforward."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"The anti-malware, risk scanning has been pretty spot on."
"Good VIP protection, time of click protection and the Sandstorm feature."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Maybe FortiMail's integration could be better."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"The statistics and BI in general could be improved."
"It can be easier to configure or connect to the cloud to report on the attachments."
"The security of the solution could improve."
"Lacks visibility into spam emails."
"Their technical support is slow to respond."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
"Sophos Email can improve security."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.
Sophos Email is a cloud-based secure email gateway solution for Sophos Central. Built to integrate seamlessly with popular email platforms, Sophos Email is engineered to keep businesses safe from email threats, simply stopping spam, phishing, malware, and data loss.
Fortinet FortiMail is ranked 5th in Email Security with 15 reviews while Sophos Email is ranked 16th in Email Security with 6 reviews. Fortinet FortiMail is rated 8.8, while Sophos Email is rated 8.6. The top reviewer of Fortinet FortiMail writes "The GUI is easy to use, setup is simple, and support is responsive". On the other hand, the top reviewer of Sophos Email writes "Effective on-premises and cloud, beneficial sandboxing, and advanced AI detection". Fortinet FortiMail is most compared with Microsoft Defender for Office 365, Barracuda Email Security Gateway, Fortinet FortiMail Cloud, Microsoft Exchange Online Protection and Symantec Messaging Gateway, whereas Sophos Email is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Barracuda Email Security Gateway, Proofpoint Email Protection and Check Point Anti-Spam and Email Security Software Blade. See our Fortinet FortiMail vs. Sophos Email report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.