

Mimecast Advanced Email Security and Sophos Email are both prominent products in the email security category. While Mimecast is noted for its superior feature set, Sophos is recognized for its aggressive pricing and integration capabilities.
Features: Mimecast Advanced Email Security includes sandboxing, anti-spam capabilities, and URL and attachment protection. It integrates seamlessly with Microsoft 365 and offers comprehensive reporting tools. Sophos Email integrates with Office 365 and Google Workspace, featuring spam protection, phishing protection enhanced by AI capabilities, and provides a simple management interface for efficient use.
Room for Improvement: Mimecast users have noted the need for a more efficient way to submit phishing emails collectively, better customer support, and improvements in the admin interface. They also report ongoing service disruptions and issues with outgoing mail blocking. Sophos Email users suggest enhancements in spam filtering, improved AI for detection accuracy, and pricing flexibility. There is also a need for better compatibility with existing systems and third-party tool integration.
Ease of Deployment and Customer Service: Mimecast Advanced Email Security, primarily cloud-based, is praised for its integration capabilities but has issues with support response time and dependency on a knowledge base. Sophos Email offers versatile deployment across cloud and on-premise environments and receives positive feedback for responsive technical support. Both solutions offer hybrid cloud deployment options but vary in support interaction frequency.
Pricing and ROI: Mimecast is known as an expensive option with a complex pricing structure, charging per user and requiring additional fees for support. In contrast, Sophos Email has a reasonable pricing structure but is slightly higher than desired by some users. Mimecast provides a good return on investment due to its feature set, while Sophos is appreciated for its competitive pricing and comprehensive security capabilities.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
After-sales support for Sophos is very good.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A removal of the hyperlinks while keeping either the image or the text that leads to the hyperlink in the email would be beneficial; everything else should be stripped down if there is potential harm.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Sophos Email does not work with split delivery.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered.
Mimecast Email Security offers certain features inherent to the product which are beneficial.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
| Product | Mindshare (%) |
|---|---|
| Mimecast Email and Collaboration Threat Protection | 23.4% |
| Sophos Email | 7.3% |
| Other | 69.3% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?
What benefits can impact ROI?
Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
Sophos Email safeguards emails with features like VIP protection, time-of-click protection, and Sandstorm sandboxing. It provides anti-spam, anti-malware, and ransomware defenses with AI integration for effective phishing and spam filtering. Compatible with Office 365, Google Workspace, and Azure.
Sophos Email provides a reliable email security solution, delivering comprehensive protection against spam, phishing, and malware attacks. Integrating seamlessly with Office 365 and on-premise servers, it uses AI to filter email attachments and detect zero-day threats. It offers inbound and outbound filtering, encryption, and malware protection to defend against sophisticated email threats while minimizing risks of blacklisting. With support for Office 365, Google Workspace, and Azure, Sophos Email helps organizations protect sensitive information and enforce security policies, incorporating firewall integration and link protection.
What are the key features of Sophos Email?In industries like finance and healthcare, where data protection is critical, Sophos Email is implemented to safeguard sensitive client communications. Its robust encryption and malware protection features support regulatory compliance while protecting email servers from zero-day threats. Organizations integrate it with firewalls for complete email threat defense, enhancing security across their digital communication infrastructure.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.