

Mimecast Advanced Email Security and Sophos Email Protection compete in the email security sector. Mimecast takes the upper hand with its advanced sandboxing and threat intelligence capabilities, while Sophos appeals with its affordability and comprehensive feature set.
Features: Mimecast offers extensive sandboxing to analyze and filter threats, detailed threat protection, and seamless Microsoft 365 integration. It is known for user-friendly administration and effective archiving services. Sophos provides strong spam and phishing protection, excellent cloud platform integration, and AI-driven email analysis, delivering proactive threat coverage.
Room for Improvement: Mimecast users report high detection rates and inadequate reporting functionality, with a support model that relies heavily on articles, which some find lacking. The cost for data extraction is also a concern. Sophos faces challenges with detailed filtering, inadequate customer service in weak connection scenarios, and frequent price hikes affecting satisfaction.
Ease of Deployment and Customer Service: Mimecast offers versatility across various setups, but its support is overly dependent on documentation, leading to slower responses. The hybrid cloud model is flexible, aiding deployment. Sophos provides seamless installation in multiple environments and consistent customer service feedback, keeping deployment straightforward.
Pricing and ROI: Mimecast's premium pricing offers substantial ROI through threat protection, although it may be considered expensive. Sophos, generally priced lower, experiences yearly price increases but remains a cost-effective solution. It is praised for affordable subscriptions and valuable protection features, delivering satisfactory ROI.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
After-sales support for Sophos is very good.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
If Mimecast Email Security introduces API solutions, it will dominate the market.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Sophos Email does not work with split delivery.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
| Product | Market Share (%) |
|---|---|
| Sophos Email | 7.9% |
| Mimecast Email Security | 24.8% |
| Other | 67.3% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.
With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.
The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.
With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.
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