We performed a comparison between Darktrace and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The deployment capability is a great feature."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"The NDR is good in their solution and they have NTG for email."
"Artificial intelligence and machine learning functionalities are valuable."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"It is a stable solution without downtime."
"It's a very stable product."
"Provides great network protection."
"The deployment is very easy. It's quite straightforward."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"The solution's identity proxy feature is very good and reliable."
"I have found Sophos Email to be scalable."
"I found the user interface friendly."
"Sophos Email provides both inbound and outbound filtering."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There's room for improvement regarding the time frame for retrieving emails."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"I believe their network monitoring device licensing module could use some improvement."
"One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent."
"The initial setup is more complex and time-consuming than some solutions."
"There is a high ratio of false positive information."
"The pricing is a bit high for the region."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"It is expensive, but everything else has been great so far."
"The security of the solution could improve."
"Their technical support is slow to respond."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"The solution's sandboxing and spam control features could be improved."
"The solution should be able to support the cloud environment."
"Lacks visibility into spam emails."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."
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Darktrace is ranked 13th in Email Security with 65 reviews while Sophos Email is ranked 10th in Email Security with 26 reviews. Darktrace is rated 8.2, while Sophos Email is rated 8.0. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Barracuda Email Security Gateway. See our Darktrace vs. Sophos Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.