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Microsoft Defender for Office 365 vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Ranking in Email Security
20th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (22nd), Cloud Access Security Brokers (CASB) (13th), Distributed Denial-of-Service (DDoS) Protection (9th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (3rd)
Microsoft Defender for Offi...
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (3rd), Microsoft Security Suite (8th), Secure Email Gateway (SEG) (2nd)
Sophos Email
Ranking in Email Security
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (3rd)
 

Mindshare comparison

As of July 2026, in the Email Security category, the mindshare of Cloudflare One is 1.7%, up from 1.5% compared to the previous year. The mindshare of Microsoft Defender for Office 365 is 6.1%, down from 12.3% compared to the previous year. The mindshare of Sophos Email is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Office 3656.1%
Sophos Email1.8%
Cloudflare One1.7%
Other90.4%
Email Security
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Emeka Ndulu - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Improves threat visibility and response while reducing manual tasks and training users against phishing
I appreciate the attack simulation feature whereby I get to train users and educate them on how to identify phishing emails and spam emails, as well as the anti-spam protection. It gives me visibility into my threat environment and threat landscape to ensure that I am one step ahead of any likelihood of threats within my environment. I get to detect it and respond, so the threat intelligence is very effective. Microsoft security solutions save my time. It saves money because once I protect my environment, I don't lose money. It has decreased my detection time and my time to respond.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"Cloudflare, in my opinion, was easy to implement."
"Cloudflare Access is a stable solution."
"The solution has different options that can be used to differentiate DDoS attacks."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"My experience with customer support and technical support for Microsoft Defender for Office 365 has been excellent."
"The feature I like the most about Microsoft Defender for Office 365 is that it typically runs in the background—you do not know it is there until you need to access it."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Technical support is very good. They are knowledgeable and respond quickly."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The ability to respond to threats if very important."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The good part is that you don't have to configure it, which is very convenient."
"The anti-spam functionality of Sophos Email is good."
"The main use case for Sophos Email is its robust security features; we are effectively blocking spam and phishing attempts, and we have strong control over these aspects."
"The platform is scalable when installed on server-based systems."
"I rate Sophos Email nine point five."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"It's easy to use and the configuration is straightforward."
"Sophos Email is a stable solution."
"The anti-malware, risk scanning has been pretty spot on."
 

Cons

"The onboarding process can be improved a little bit."
"Cloudflare Zero Trust Platform needs to improve its documentation. It took time to do the implementation."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"They don't have a person to provide support for customers using the solution under their free plan."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"Cloudflare DDoS has poor technical support."
"We need a separate license and we don't know how to get the license that is required."
"The inbuilt analysis of false positives can be faster. It's not slow, but it can be faster."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"I was looking for some advanced features, like if I would receive an email that contains a legitimate file type, but the content is malicious, how I can protect against that?"
"I think Microsoft Defender for Office 365 can be improved by creating more educational pieces about not just looking for malware."
"The visibility into threats is not up to the mark, as I do not have control. I rate my experience with Microsoft Defender for Office 365 as six out of ten due to troubleshooting and pricing concerns."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The tool’s stability should be improved."
"Lacks visibility into spam emails."
"The security of the solution could improve."
"Sophos lacks real-time support, which would be a help to us."
"Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it."
"Their technical support is slow to respond."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"Email installation could be more user-friendly so that it can be done without involving the partner."
 

Pricing and Cost Advice

"The solution's pricing lacks transparency."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution is not that expensive."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The prices are slightly expensive."
"I know that the product is incredibly expensive."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The pricing has become expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"The product is cheaper compared to other solutions."
"Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years."
"The pricing is fair."
"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."
"It falls somewhere in the middle—it's not excessively expensive nor very cheap."
"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise32
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
My experience with pricing, setup, and licensing is that it's actually quite reasonable even on the licensing side as...
What needs improvement with Microsoft Defender for Office 365?
I think Microsoft Defender for Office 365 can be improved by creating more educational pieces about not just looking ...
What is your primary use case for Microsoft Defender for Office 365?
My main use cases for Microsoft Defender for Office 365 include email hygiene.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know wh...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
MS Defender for Office 365
Sophos Email Security
 

Overview

 

Sample Customers

23andMe
Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Microsoft Defender for Office 365 vs. Sophos Email and other solutions. Updated: June 2026.
904,973 professionals have used our research since 2012.