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IRONSCALES vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Implementing IRONSCALES led to cost savings, improved cybersecurity, and enhanced security awareness with immediate efficiency and threat detection benefits.
Sentiment score
7.4
Sophos Email offers strong ROI by improving efficiency, cutting costs, enhancing security, and reducing unsolicited emails, benefiting compliance.
 

Customer Service

Sentiment score
8.8
IRONSCALES and its third-party resellers are praised for their quick, efficient issue resolution, excellent support, and high customer ratings.
Sentiment score
6.7
Sophos Email support responsiveness varies; users report mixed experiences with speed and effectiveness, especially for complex issues.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
The technical support from Sophos Email deserves a rating of 10 out of 10.
 

Scalability Issues

Sentiment score
8.2
IRONSCALES is cloud-based, easily scalable for up to thousands of users, integrates with Office 365, and requires minimal maintenance.
Sentiment score
7.4
Sophos Email is scalable, praised for handling various organization sizes, but faces cost and support issues when scaling.
 

Stability Issues

Sentiment score
8.9
IRONSCALES is highly stable and reliable, featuring minimal downtime, easy maintenance, and consistent uptime, ensuring smooth performance.
Sentiment score
7.8
Sophos Email is praised for stability and reliability, deemed a dependable choice for organizations despite minor user suggestions for improvement.
 

Room For Improvement

IRONSCALES needs improved Google Suite integration, better UI, enhanced training and reporting, refined algorithms, and more comprehensive feature bundling.
Sophos Email needs improved security features, integration, user interface, and support to enhance performance, accuracy, and user experience.
Sophos Email does not work with split delivery.
 

Setup Cost

IRONSCALES pricing is considered high but cost-effective and valuable, offering significant security benefits and savings for varying budgets.
Sophos Email offers competitive, flexible subscription pricing with discounts, deemed fair and valuable by most users despite some cost concerns.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

IRONSCALES offers scalable AI-driven phishing detection, automated response, and integration with Microsoft 365, enhancing email security and user experience.
Sophos Email provides advanced security features and easy management, making it a top choice for protecting organizational communications.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
18th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Advanced Threat Protection (ATP) (19th), Secure Email Gateway (SEG) (8th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of IRONSCALES is 1.9%, down from 2.4% compared to the previous year. The mindshare of Sophos Email is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Hemeshen Govender - PeerSpot reviewer
Applies AI automation to clearly identify and stop a lot of phishing emails
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft. The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
7%
University
6%
Construction Company
5%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
The product is available as a middle-priced tool. I think it is not the cheapest solution. There are other solutions apart from IRONSCALES that are more expensive, while some are a little bit more ...
What needs improvement with IRONSCALES?
I think maybe on the side of the awareness training, the tool can improve a little more information and have some other languages since even though English is good, Spanish is not so good. The tool...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about IRONSCALES vs. Sophos Email and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.