SAP SuccessFactors Learning Reviews

Vendor: SAP

4.0 out of 5

30 reviews
93% willing to recommend

340 followers

What is SAP SuccessFactors Learning?

SAP SuccessFactors Learning empowers organizations with AI-driven tools for personalized learning and skills development, aligning corporate objectives with individual employee growth paths.

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SAP SuccessFactors Learning is the #2 ranked solution in top Learning Management Systems. PeerSpot users give SAP SuccessFactors Learning an average rating of 8.0 out of 10. SAP SuccessFactors Learning is most commonly compared to Cornerstone Learn: SAP SuccessFactors Learning vs Cornerstone Learn. SAP SuccessFactors Learning is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.

Buyer's Guide

SAP SuccessFactors Learning

June 2025

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Helped 859,579 peers since 2012

Featured SAP SuccessFactors Learning reviews

Manikandan Nair

IT Manager at CEMEX

We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics SAP SuccessFactors Learning has been used for business training, security learning, and…

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Umesh Vashisht

SEO Manager at Anand Group India

SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility. Although the solution has integrations, it doesn't have an inbuilt punch-in and punch-out facility. The solution has the facility of marking attendance and applying for leaves but doesn't have a punch-in and punch-out facility. For example, if someone starts their day in the morning, they must punch in somewhere on a third-party tool that integrates with the SAP SuccessFactors Learning.

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Taiwo Babalola

Information Technology Business Partner and Enterprise Architecture Lead at a construction company with 10,001+ employees

For now, the only room for improvement I can think of is for the solution to be more transparent with the licensing model of the platform. Licensing is a major challenge in the solution. I cannot customize the solution as per a particular situation, depending on which I can determine its usage. I am monitoring the metrics that SAP uses to determine the usage cost.

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SAP SuccessFactors Learning mindshare

As of July 2025, the mindshare of SAP SuccessFactors Learning in the Learning Management Systems (LMS) category stands at 7.5%, down from 8.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Learning Management Systems (LMS)

PeerResearch reports based on SAP SuccessFactors Learning reviews

Type	Title	Date
Category	Learning Management Systems (LMS)	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	SAP SuccessFactors Learning vs Moodle	Jul 1, 2025	Download
Comparison	SAP SuccessFactors Learning vs CYPHER Learning	Jul 1, 2025	Download
Comparison	SAP SuccessFactors Learning vs Google Classroom	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
Cornerstone Learn	4.1	8.3%	100%	29 interviews Add to research
Moodle	4.0	9.7%	93%	29 interviews Add to research

Valuable Features

SAP SuccessFactors Learning offers key features such as user-friendly interfaces, data security, cloud accessibility, integration with other SAP modules, personalized learning recommendations, smooth configuration, effective tracking, audit capabilities, gamification, robust reporting, and multifactor authentication. It enhances training assignments, allows for customized courses, supports various industries, and boosts operational efficiency. Features like Employee Central and time tracking contribute to improved performance management and knowledge sharing, with a strong emphasis on continuous development and performance appraisal.

"The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings."
"The platform now offers an improved user interface with options like custom cards and banners that enhance the user experience."
"The tool allows us to create content and review employee progress in their educational knowledge."

Room for Improvement

SAP SuccessFactors Learning requires enhancements in user experience and interface. Support is lacking, and customization is limited. Licensing details are unclear, and price is a concern. Integration with other systems is challenging. Features like reporting, dashboarding, and mobile applications need development. Analytics and course loading are slow. Global availability of AI capabilities is desired. Users face difficulties with user management, outdated structures, and insufficient content creation tools.

"Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult."
"We encounter challenges when connecting with external systems and moving from one platform to another within SAP."
"The course analytics feature takes a long time to load data, which is especially problematic for managers who want to quickly access reports and dashboards."

ROI

SAP SuccessFactors Learning enhances return on investment by centralizing data, simplifying administration, and increasing user engagement. Transitioning to a unified platform streamlines processes and fosters better integration, especially noticeable in manufacturing and finance sectors. Return on investment is around 60% with significant time savings and online training enabling cost-free education. Benefits vary by industry, notably aiding sectors like pharma and engineering, significantly reducing manual processes and delays, thereby adding organizational value.

Pricing

Enterprise users report SAP SuccessFactors Learning as an expensive solution with annual licensing fees and additional costs for implementation and support. Despite being part of an enterprise suite, users find the pricing high, particularly for small businesses. The pricing model is subscription-based and usage-dependent, often seen as competitive in enterprise markets. While some view it as affordable, many agree that it becomes cost-effective for organizations with over 500 users and find the overall expense substantial.

"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"The tool is cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."

Popular Use Cases

Organizations utilize SAP SuccessFactors Learning primarily for employee training, development, and performance management. It supports recruitment, onboarding, and various HR processes. The cloud-based platform enables skill enhancement through diverse content, allows tracking of certifications, and integrates virtual learning platforms. It facilitates training assignment based on employee roles and offers robust content management and reporting features, serving an extensive user base. Businesses leverage it for internal and external training, ensuring workforce development and compliance.

Service and Support

Customers describe SAP SuccessFactors Learning support as varied. Some find it challenging to communicate, rating it average or slow. Others appreciate recent improvements, noting prompt ticket handling and increased response speed. Many utilize support regularly, often requiring escalations for timely responses. SAP introduces multiple support channels enhancing interaction. Ratings range from six to nine out of ten, reflecting mixed experiences with both quality and responsiveness. Some are satisfied with new systems accelerating support for faster solutions.

Deployment

The initial setup of SAP SuccessFactors Learning is considered straightforward by many, though some find it challenging. The cloud-based platform simplifies the process, often taking between two to six months depending on company size and complexity. While some appreciate the ease of independent configuration, others highlight the need for adjustments based on client requirements. Integration with platforms like Coursera is available, enhancing flexibility. Deployment often involves collaboration with SAP's Activate Methodology.

Scalability

SAP SuccessFactors Learning is renowned for its scalability, suitable for both small and large enterprises. Many organizations report thousands of users with effective onboarding. Some rate scalability as high as nine out of ten. While it's a no-code cloud product with limited customization, it meets industry needs through frequent updates. Organizations increasingly plan to expand usage, highlighting its ability to accommodate growing user numbers without significant issues.

Stability

SAP SuccessFactors Learning demonstrates significant stability, often rated eight to ten out of ten. Many companies find it reliable with minimal issues, although some technical challenges are noted, particularly in early stages or with cloud-based factors. Most users appreciate its consistent uptime and accessibility. However, occasional bugs and minor integration issues are reported. Despite some early connectivity problems, generally appreciated for its robust functionality and ease of use across various platforms without significant interruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP SuccessFactors Learning Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

Retailer

Computer Software Company

Performing Arts

Educational Organization

Energy/Utilities Company

Government

Comms Service Provider

Real Estate/Law Firm

Healthcare Company

University

Mining And Metals Company

Legal Firm

Insurance Company

Non Profit

Construction Company

Wholesaler/Distributor

Pharma/Biotech Company

Transportation Company

Hospitality Company

Media Company

Logistics Company

Training & Coaching Company

Recreational Facilities/Services Company

Sports Company

International Affairs Institute

Marketing Services Firm

Recruiting/Hr Firm

Consumer Goods Company

Non Tech Company

Compare SAP SuccessFactors Learning with alternative products

Learn more about SAP SuccessFactors Learning

Harnessing artificial intelligence, SAP SuccessFactors Learning offers a comprehensive platform designed for delivering personalized learning experiences. With its intelligent learning management system, companies can drive employee engagement by aligning personal growth with business aspirations while facilitating continuous learning. The platform provides AI-driven recommendations and ensures compliance with automated training programs. It integrates with SAP Content Stream and Open Content Network partners, providing curated content and guided learning paths.

What are the core features?

Cloud Accessibility: Access the system from anywhere, ensuring flexibility.
Integration Capabilities: Seamlessly integrate with other modules for a unified HR approach.
Personalized Learning Recommendations: AI-driven suggestions based on individual profiles.
Robust Reporting: Advanced analytics for tracking progress and effectiveness.
Gamification: Engage employees in a motivating learning environment.

What benefits should users expect?

Enhanced Employee Engagement: Personalized content resonates with individual interests.
Continuous Skill Development: On-the-go learning opportunities accelerate growth.
Compliance Management: Automated features reduce legal risks and streamline auditing.
Data-Driven Insights: Make informed decisions with comprehensive reporting tools.

Industries utilize SAP SuccessFactors Learning to revolutionize employee training and performance management. The platform supports e-learning and classroom training scenarios, enhances recruitment processes, and streamlines onboarding. It fosters competency assessments and certification management, ensuring skilled workforce readiness across diverse sectors.

SAP SuccessFactors Learning was previously known as Plateau, SuccessFactors Learning.

SAP SuccessFactors Learning customers

SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)