SAP Process Orchestration Reviews

Vendor: SAP

4.1 out of 5

35 reviews
91% willing to recommend

What is SAP Process Orchestration?

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

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SAP Process Orchestration is the #2 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give SAP Process Orchestration an average rating of 8.2 out of 10. SAP Process Orchestration is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): SAP Process Orchestration vs Informatica Intelligent Data Management Cloud (IDMC). SAP Process Orchestration is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

Buyer's Guide

SAP Process Orchestration

July 2025

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Featured SAP Process Orchestration reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

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Laxman Molugu

Chief Executive Officer at Saanvi systems inc

For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

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Vishal Khare

IT manager at Electrolux Home Products

It is a pretty scalable solution. You can use the tool for small integrations and large integrations. From a use case perspective, all the people, around 3,000 employees, use the tool in my organization since some form of the product's integration capabilities are used in the company and have their own requirements of interfaces. There are no plans to increase the use of the solution in my company. My company has a couple of managers and developers to do the coding and mapping in SAP PI/PO. If I talk about the APAC region, I have almost eight to ten people who take care of the tool's complete technical area.

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SAP Process Orchestration mindshare

As of August 2025, the mindshare of SAP Process Orchestration in the Business-to-Business Middleware category stands at 7.1%, down from 11.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

PeerResearch reports based on SAP Process Orchestration reviews

Type	Title	Date
Category	Business-to-Business Middleware	Aug 18, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 18, 2025	Download
Comparison	SAP Process Orchestration vs MuleSoft Anypoint Platform	Aug 18, 2025	Download
Comparison	SAP Process Orchestration vs webMethods.io	Aug 18, 2025	Download
Comparison	SAP Process Orchestration vs IBM Sterling B2B Integration Services	Aug 18, 2025	Download

Title	Rating	Mindshare	Recommending
Informatica Intelligent Data Management Cloud (IDMC)	4.0	4.3%	93%	185 interviews Add to research
MuleSoft Anypoint Platform	4.0	10.9%	92%	59 interviews Add to research

Valuable Features

SAP Process Orchestration's most beneficial features include seamless integration with various systems, efficient monitoring, robust adapters like File, SOAP, REST, and B2B, as well as powerful Java Message Service. Users appreciate the tool's flexibility in handling different formats and protocols, central logging, and high scalability. Its rules framework, prepackaged content, and adaptability to evolving business needs stand out. The tool effectively automates business processes, making it valuable for complex environments.

"SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"Orchestration is beneficial for us."

Room for Improvement

SAP Process Orchestration requires improvements in cloud migration, security, and scalability. Users highlight outdated architecture, complex interfaces, and a lack of modern adapters, resulting in limited connectivity options. Performance issues arise with handling large data volumes and technical governance is overly complex. The platform is approaching end-of-support, prompting a transition to SAP Cloud Platform Integration, which offers more advanced features but lacks easy migration paths. Current support doesn't meet user expectations in response time and customizability.

"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"There are two main areas for improvement: performance and cost."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."

Pricing

SAP Process Orchestration pricing is often perceived as expensive, with licensing typically based on a yearly contract per core, though some variations exist. While some users find the costs reasonable or competitive against alternatives, others note additional fees for B2B adapters and costly maintenance. The solution is bundled with SAP packages, which some clients find beneficial. Despite its high cost, users appreciate the tool's quality and comprehensive features.

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"We subscribe to annual licenses, and the competitive license cost is reasonable."

Popular Use Cases

Organizations primarily use SAP Process Orchestration for integrating multiple SAP and non-SAP systems. It facilitates data transformation, e-commerce, and electronic data interchange. Common integrations involve RFC, IDOC, BAPI protocols, and adapters like SOAP and REST APIs. Features include workflow improvement, security, and seamless communication among enterprise applications. It supports both on-premise and cloud applications. Industries such as retail, finance, and defense benefit from its middleware capabilities for managing logistical and transactional data.

Service and Support

SAP Process Orchestration customer service is mixed, with users expressing frustration over slow response times and ticket prioritization issues, despite appreciating the high technical expertise. Delays occur due to complex escalation processes, though support improves significantly with premium options like MaxAttention. Experienced users find SAP stable, reducing the need for frequent support, while others note lengthy interactions when using standard support. Satisfaction varies based on contract type and issue severity.

Deployment

SAP Process Orchestration's setup is mostly straightforward, significantly improved from older versions, and can be completed in one to two days. Deployment time can vary based on complexity and organization, ranging from a few days to a few weeks. Even with some components being slightly complex, it's generally manageable. Deployment may require minimal personnel. Initial integration with other systems involves configuration and connectivity steps, but most find it relatively easy, especially with basic technical knowledge.

Scalability

SAP Process Orchestration is highly scalable, often rated around eight to nine out of ten. It suits large companies and manages various integrations, although performance issues may arise with high data volumes. Organizations find it relatively easy to scale by adding servers or configuring installations, although some prefer cloud platforms for better scalability. Despite its strengths, others feel that scalability could improve, especially for cloud-based environments or high-volume transactions.

Stability

SAP Process Orchestration is praised for its remarkable stability. Many users highlight its robust performance without bugs, glitches, or crashes, deeming it reliable and suitable for seamless integration. Occasional issues are noted, but most find it consistently dependable. Its stability is frequently rated high, from seven to ten out of ten, showcasing its reliability in providing continuous operation and improved performance in message transmission. Users appreciate its maturation, offering increased stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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