SAP Commerce Cloud Reviews

We use the AWS, on-prem, and SAP cloud versions of the solution for our eCommerce Platform.

SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others. The solution is particularly dynamic in its use of advanced technologies, making it a valuable feature.

SAP Hybris Commerce is basically an eCommerce solution. We are Bosch-Siemens Home appliances. We sell household appliance products, like refrigerators, washing machines, etc... We have our own eCommerce website. Something similar to Flipkart or Amazon. We sell all these products with our websites.

For all the products there will be a product list. As a customer, you will log into this website and then select the particular product, for example, either Bosch or Siemens refrigerators, then check out and pay the bill. Then key in the delivery address, something similar to how you're going to buy any particular product on Amazon or Flipkart.

We have around 300 plus websites across multiple countries. We host and manage all these web applications, basically eCommerce applications. Apart from that, we do have other web applications, which are built on PHP and Node.js. Most of them are hosted on AWS, some of them are hosted on premises. And apart from that, there are solutions like SAP SD module, SAP MM, FICO, CRM.

Generally, as a customer, you will visit the store, purchase the product and the store may deliver on the same day or on the next day or whenever. It is a physical visit and then you're going to get the delivery. You visit the store, you pay and then you come back and the particular product will be delivered to your home. In our case, the customer can be anywhere. He or she visits the particular website and selects the product online. They can see all the features, and then pay online. The website itself will suggest on so and so date it'll be delivered. Based on the date provided, that particular product will be delivered. Post delivery, you can call the customer care. They will come and install. It is all online. You need not go to a physical store. With the click of few buttons with your mobile device or with your notebook or laptop you can purchase the products at your home. Whatever household appliances, it can be refrigerators, microwave ovens, washing machines. We really have lot of products.

The solution is used to build e-commerce websites.

The product has good features. We like it because a lot of customers ask for it. If they already use SAP in-house, they use SAP Hybris Commerce as an e-commerce platform. The user interface can be customized. The platform is up to date. The solution has a lot of features.

We are resellers. We implement the solution for our customers.

The product supports multinational companies and platforms. The tool supports multiple currencies. It also supports multiple storefronts. We recommend these features.

The solution helps with e-procurement, quotations, content management, and product management. It also helps us to maintain the look and feel of the website. 

The tool has good performance. 

We use this solution for both our B2B, and B2C clients; it allows them to carry out product content management.

We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it.

We also appreciate the fact that this integrates easily with the SAP ecosystem, especially if you have to connect it with the ERP.

We are now using it as a customer front. We will be using it as a catalog base, and all of the other engines will be independent of Hybris Commerce. Hybris Commerce will be used as a catalog to reach our customers, but the backend will be completely different, mainly in the retail sector.

The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution. They are both excellent, and you can easily customize them.

The integration side of it with Hybris OCC to integrate with other systems is also effective. That's also a useful feature. It primarily has a lot of features that provide a significant advantage, and it's very good.

It's out of the box, it's a new spectrum.

It's good, but it depends on how you are customizing it to your benefit. It depends on your business objective and your angle, and how you want to go about it.

It's flexible, you can do anything with it.

I don't have any issues with the interface.

We use it to monitor customer experience with regard to e-commerce.

It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here.

It's connected to the whole SAP tool, and you now can connect any of the SAP tools to this customer experience tool. They have built a whole web so that any application can be connected to this particular software.