

Elastic Path and SAP Commerce Cloud are direct competitors in the digital commerce platform space. SAP Commerce Cloud generally seems to have the upper hand due to its comprehensive feature set that many feel justifies the investment.
Features: Elastic Path offers microservices architecture, API-first technology, and extensive customization options. SAP Commerce Cloud provides robust out-of-the-box functionalities, advanced data analytics capabilities, and scalable solutions.
Ease of Deployment and Customer Service: Elastic Path is recognized for straightforward deployment with its decoupled architecture, offering strong customer support geared towards quick integration. SAP Commerce Cloud involves a more complex deployment due to its extensive features but benefits from substantial global support and a rich network of resources.
Pricing and ROI: Elastic Path generally offers a lower initial setup cost, which can attract businesses with budget constraints. SAP Commerce Cloud has a higher upfront investment but is often seen to deliver greater long-term ROI through its scalability and feature set, beneficial for large-scale operations.
| Product | Market Share (%) |
|---|---|
| SAP Commerce Cloud | 6.1% |
| Elastic Path | 1.8% |
| Other | 92.1% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.
SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.
What are the key features of SAP Commerce Cloud?Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.
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