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Oracle ATG vs SAP Commerce Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle ATG
Ranking in eCommerce Platforms
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
4th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eCommerce Platforms category, the mindshare of Oracle ATG is 2.3%, down from 6.8% compared to the previous year. The mindshare of SAP Commerce Cloud is 4.5%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
SAP Commerce Cloud4.5%
Oracle ATG2.3%
Other93.2%
eCommerce Platforms
 

Featured Reviews

Naved Hussain - PeerSpot reviewer
Chief Technology Officer at Adani Enterprises Ltd
Integrates with different scanners and helps to scan customer documents
One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use. A feature that could be improved is the ease of integrating various systems. We currently use it as a standalone solution and integrate it with other systems. A better way to integrate with newer systems, especially mobile apps, could exist. I think the compression technology could be improved even more, and it would be helpful if the software could integrate directly with certain applications.
Anton Karzhavin - PeerSpot reviewer
Head Of Business Analysis at EffectiveSoft
Platform has supported global rollouts and has delivered faster, more reliable commerce journeys
In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant issue with SAP Commerce Cloud, which caters primarily to Fortune 500 companies and falls short for mid-sized businesses. I do not have a clear idea on which specific feature they should implement to better serve the smaller business market, despite their several past attempts. Regarding potential improvements for SAP Commerce Cloud, I am not the best person to discuss deployments as I lack a DevOps background. However, I believe the primary enhancement should be in their vision and communication of product benefits. Personally, I have found SAP salespeople to be less friendly compared to their Salesforce counterparts. Their inflexibility regarding discounts and offers might be an area for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."
"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."
"Merchandising and promotion features are very good."
"The best thing with Oracle Commerce is the personalization engine, and then the integration with one of the best search engines, which is Endeca."
"Oracle ATG Commerce is the leading enterprise eCommerce solution with around 50% of Fortune 100 companies using it."
"The user interface can be customized."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"This e-commerce solution represents 70% of the company's income."
"Through the ability to consolidate disparate knowledge repositories either through synchronous asynchronous, API batch, synchronization or other custom methods, I can disseminate as much or as little data through the widest variety of channels."
"SAP Commerce Cloud has positively impacted our organization by allowing us to launch our website within six months as an omnichannel platform, providing production support readily available and quick product loading, which was crucial for our startup company."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"It's a good product in terms of scalability, functionality, and flexibility."
"Overall, a request time of two to three months is a very efficient time for creating the E-Commerce session to go live."
 

Cons

"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"There should also be a mechanism for user surveys and product reviews."
"The only issue with the tool is that it is not cloud-based."
"Our impressions from testing out ATG is that it requires a lot of customization and professional services, which is not what we were looking for."
"In order to scale, you need more hardware, so the product itself is not scalable."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"SAP Hybris does not employ the latest technologies. For example, they still use GSP, Tag Files, an older version of Java, no microservices, and no Amazon Web Services."
"They need to use microservices to make it more scalable, but it's acceptable for now."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"A public cloud solution of this software would open great possibilities."
"Hybris is not currently using microservices."
"The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exists."
"Since it comes as an overall package, the license cost is high, and you might or might not use the Solr integration, which allows breaking it based on the use cases to reduce some cost or burden on the companies purchasing the product."
 

Pricing and Cost Advice

"Oracle ATG is an expensive solution."
"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."
"The product's pricing is moderate. We use a license module."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The price is quite high."
"The price is too high."
"I don't know the cost, but it can be expensive."
"The solution is very expensive in Turkey."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"This is an expensive solution."
"The solution is expensive."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Manufacturing Company
11%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

Ask a question
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What needs improvement with SAP Hybris Commerce?
In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant ...
What is your primary use case for SAP Hybris Commerce?
My main use case for SAP Commerce Cloud involves playing multiple roles, most of which are similar to product owner or product manager, along with a consulting role when I work for EPAM. A specific...
What is your experience regarding pricing and costs for SAP Hybris Commerce?
My experience with pricing, setup costs, and licensing for SAP Commerce Cloud has been significant; only a global company can typically afford Hybris. Many clients share discomfort with revenue-dep...
 

Also Known As

ATG
SAP Hybris Commerce, Hybris, SAP Hybris on AWS
 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
NHS 24
Find out what your peers are saying about Oracle ATG vs. SAP Commerce Cloud and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.