Oracle ATG vs SAP Commerce Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Oracle ATG
Ranking in eCommerce Platforms
4th
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SAP Commerce Cloud
Ranking in eCommerce Platforms
2nd
Average Rating
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the eCommerce Platforms category, the mindshare of Oracle ATG is 11.9%, up from 10.4% compared to the previous year. The mindshare of SAP Commerce Cloud is 17.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Satya Kishore Sunkavalli - PeerSpot reviewer
Jan 9, 2023
The solution offers a great way to share products, profiles, and user accounts across multiple sites
For our e-commerce site, we make use of the entire ATG suite and its multisite concept. This allows us to have multiple sites running on the platform. We take full advantage of all the components such as ATG's BCC (Business Control Center) and XM (Experience Manager). We also use the e-commerce…
Ankit Bhagat - PeerSpot reviewer
Apr 24, 2023
A scalable tool that can be integrated with any platform
The product's setup is not a big issue. I would rate the product's setup an eight out of ten. The time taken for deployment depends from project to project. I have worked on projects which completed deployment in three to six months and others where the process took a year to complete. We follow the agile methodology for the tool's deployment. We conduct the unit testing, and IT testing and then release the solution to our platform. You need a 25-30 member team to manage the deployment process which can include business analysts, project managers, front-end and back-end developers, and QAs. Four to five technical staff is required for the product's maintenance. This technical staff team analyzes issues and asks the developers to fix them. The issues get fixed and implemented in the solution's next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"Hybris offers a platform designed for speed."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"We have found the B2B, B2C and D2C very valuable."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
 

Cons

"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"The WCS management or content management is not that great."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"A public cloud solution of this software would open great possibilities."
"The learning curve is high."
 

Pricing and Cost Advice

"Oracle ATG is an expensive solution."
"The product's pricing is moderate. We use a license module."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"I don't know the cost, but it can be expensive."
"This is an expensive solution."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"The solution is expensive."
"The price is quite high."
"The price is too high."
"The solution is very expensive in Turkey."
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Comparison Review

it_user9726 - PeerSpot reviewer
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Retailer
16%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
44%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ATG?
The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occ...
What needs improvement with Oracle ATG?
One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements f...
What is your primary use case for Oracle ATG?
We use the tool to scan customer documents at our different branches. These documents are needed to evaluate and underwrite loans for our customers. When a customer approaches us for a loan, we nee...
 

Also Known As

ATG
SAP Hybris Commerce, Hybris
 

Learn More

 

Overview

 

Sample Customers

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
NHS 24
Find out what your peers are saying about Oracle ATG vs. SAP Commerce Cloud and other solutions. Updated: June 2024.
789,728 professionals have used our research since 2012.