Orckestra vs SAP Commerce Cloud comparison

Orckestra and SAP are both solutions in the eCommerce Platforms category. Orckestra is ranked #8 with an average rating of 7.0, while SAP is ranked #4 with an average rating of 7.0. Orckestra holds a 1.3% mindshare in P, compared to SAP’s 7.8% mindshare. Additionally, 100% of Orckestra users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Orckestra

Read 1 Orckestra review

240 Views
240 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,351 Views
1,998 Comparison Views

73% willing to recommend

Orckestra

SAP Commerce Cloud

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Executive SummaryUpdated on Oct 28, 2025

SAP Commerce Cloud and Orckestra compete in the e-commerce platform space. SAP Commerce Cloud seems to have an advantage with its broader global reach and integration capabilities, appealing to large enterprises.

Features: SAP Commerce Cloud offers strong integration features, extensive APIs, and scalability. Orckestra provides a modular architecture with flexibility and microservices-based architecture, allowing tailored customizations.

Ease of Deployment and Customer Service: SAP Commerce Cloud has a straightforward deployment process and robust support options, while Orckestra benefits from a flexible implementation and excellent customer support, aiding smaller and mid-sized businesses.

Pricing and ROI: SAP Commerce Cloud has a higher initial setup cost with long-term ROI potential. Orckestra offers a cost-effective entry point with potential high ROI through customizable solutions.

To learn more, read our detailed eCommerce Platforms Report (Updated: December 2025).

Buyer's Guide

eCommerce Platforms

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Orckestra

Ranking in eCommerce Platforms

8th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the eCommerce Platforms category, the mindshare of Orckestra is 1.3%, up from 0.5% compared to the previous year. The mindshare of SAP Commerce Cloud is 7.8%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	7.8%
Orckestra	1.3%
Other	90.9%

eCommerce Platforms

Featured Reviews

Vignesh Patil

Lead Product Manager at a retailer with 11-50 employees

Though good visibility is offered, the area of customization can be difficult to handle

The features of the product that I found to be the most instrumental in providing customer experience stem from the unified inventory and catalog management. The feature of the product that streamlined our company's order management and fulfillment processes is the order orchestration engine. I would rate the tool's ability to handle peak traffic and scale during any high-demand periods an eight to eight and a half out of ten since I have not had any major problems with the product. The measurable benefit my company has experienced from the use of the product stems from the fact that our organization's e-commerce orders have increased by five times compared to what it was earlier, especially if I consider the inclusion of campaigns. I would ask those who plan to use the solution to map out all their internal workflows and processes and then evaluate what they need, after which they need to look at the solutions with which they can do away, or instead of Orckestra, they could probably go ahead with Shopify. I would say that make sure that you really understand all your architecture and your workflows before settling on a solution. I rate the overall tool a seven out of ten.

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MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution."

"The tool supports multiple currencies."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"In SAP Commerce Cloud, I find the integration and the back-end part most valuable because they can be easily integrated with the SAP product catalog and CRM and so on."

"Hybris offers a platform designed for speed."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

More SAP Commerce Cloud pros

Cons

"The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"The support team should improve the response time."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"A public cloud solution of this software would open great possibilities."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"The learning curve is high."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce."

"The solution is expensive."

"The price is quite high."

"I don't know the cost, but it can be expensive."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is too high."

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Computer Software Company

12%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about Orckestra?

Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution.

See all answers

What is your experience regarding pricing and costs for Orckestra?

The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce. With Orckestra, you don't get all the benefits that a larger platform offers, making it ...

See all answers

What needs improvement with Orckestra?

The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process. It is also pretty expensive to get minor tweaks d...

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

Comparisons

Jagged Peak EDGE vs Orckestra

Compared 100% of the time

More Orckestra Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 17% of the time

Shopify vs SAP Commerce Cloud

Compared 13% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 12% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 7% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

December 2025

Download Orckestra product report

Buyer's Guide

SAP Commerce Cloud

December 2025

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Our dynamic digital landscape has undergone rapid advancements over the last few years and our product was built to respond to, and grow with, this new omni-channel world. The solutions and services we offer our clients are the result of years of research and innovation. We pride ourselves on offering eye-opening and best-in-class technology combinations that will set the new global standard in optimization and customization.

Orckestra

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

FGL Sports, Giant Eagle, Sports Experts, Mary Kay

NHS 24

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: December 2025.

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