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Salesforce Sales Cloud Reviews

Vendor: Salesforce
4.2 out of 5
Badge Ranked 1

What is Salesforce Sales Cloud?

Featured Salesforce Sales Cloud reviews

Salesforce Sales Cloud mindshare

As of July 2025, the mindshare of Salesforce Sales Cloud in the CRM category stands at 8.1%, down from 10.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM

PeerResearch reports based on Salesforce Sales Cloud reviews

TypeTitleDate
CategoryCRMJul 26, 2025Download
ProductReviews, tips, and advice from real usersJul 26, 2025Download
ComparisonSalesforce Sales Cloud vs Microsoft Dynamics CRMJul 26, 2025Download
ComparisonSalesforce Sales Cloud vs SAP CRMJul 26, 2025Download
ComparisonSalesforce Sales Cloud vs monday.comJul 26, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Dynamics CRM3.910.1%93%79 interviewsAdd to research
SAP CRM3.99.6%84%44 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
University
6%
Healthcare Company
6%
Performing Arts
6%
Educational Organization
5%
Retailer
4%
Comms Service Provider
4%
Government
4%
Insurance Company
3%
Legal Firm
3%
Real Estate/Law Firm
3%
Media Company
2%
Non Profit
2%
Energy/Utilities Company
2%
Construction Company
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Transportation Company
2%
Consumer Goods Company
2%
Hospitality Company
2%
Pharma/Biotech Company
1%
Logistics Company
1%
Security Firm
1%
Wellness & Fitness Company
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%

Compare Salesforce Sales Cloud with alternative products

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Salesforce Sales Cloud customers

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Salesforce Sales Cloud reviews

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NJ
CTO at Cipher7
Verified user of Salesforce Sales Cloud
May 4, 2025
Einstein analytics enhances sales oversight while integrated AI tools offer room for growth

Pros

"Salesforce Sales Cloud is very stable."

Cons

"My rating for Salesforce Sales Cloud is seven. There are modern AI products that are now in the market offering better capabilities."
SA
AWS Cloud Engineer at Accenture
Verified user of Salesforce Sales Cloud
Jan 31, 2025
Sales strategies have benefited from user-friendly features and visibility

Pros

"Salesforce is very user-friendly, which makes it effortless to track business management reports."

Cons

"Salesforce could improve its response speed. "
Find out what your peers are saying about Salesforce Sales Cloud. Updated June 2025
863,564 professionals have used our research since 2012.
RohitPothani - PeerSpot user
Solutions Architect at Merino Consulting Services
Verified user of Salesforce Sales Cloud
Jul 30, 2024
Enhances deal closures and have navigation and process flow features

Pros

"We can implement checks to ensure proper data entry with validation rules."

Cons

"They should also include ATP and CTP functionality."
PeerSpot user
Sr Manager at a healthcare company with 10,001+ employees
Verified user of Salesforce Sales Cloud
Aug 17, 2024
Offers a comprehensive suite of CRM functionalities but has limitations and high costs
Rahul Rupela - PeerSpot user
Manager Strategy and Consulting at Cybertech Systems and Software Limited
Verified user of Salesforce Sales Cloud
Aug 17, 2024
Manage records of all incoming leads and offers comprehensive management
Richard Mottershead - PeerSpot user
Enterprise Architect at a non-profit with 501-1,000 employees
Verified user of Salesforce Sales Cloud
May 8, 2024
Infinitely customizable, good end-to-end sales and customer management processes but lacks good documentation

Pros

"Sales Cloud's reporting and analytics capabilities influenced our sales strategy quite a lot. We can build every report as a dashboard, and there are various sorts of things. "

Cons

"CI/CD is the biggest room for improvement. Deployment between environments and configuration."
VINICIUS STRACK - PeerSpot user
Enterprise Architect at Olist Digital
Verified user of Salesforce Sales Cloud
Jun 26, 2024
Easy to use and enables users to track campaigns, but the cost of building integrations is high

Pros

"The solution is easy to use."

Cons

"Salesforce must build some connectors and features to make integrations easier."
EDUARDO GALLI - PeerSpot user
CEO at Softwall Soluções em Tecnologia LTDA
Verified user of Salesforce Sales Cloud
Oct 15, 2024
Effortless data management enhances client relations with an easy deployment

Pros

"The solution is stable. "

Cons

"We prefer using local solutions like RD Station in Brazil due to pricing considerations."