LeadSquared vs Salesforce Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LeadSquared
Ranking in CRM
29th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
Marketing Automation (9th)
Salesforce Sales Cloud
Ranking in CRM
2nd
Average Rating
8.4
Number of Reviews
107
Ranking in other categories
Opportunity Management (1st), Sales Force Automation (1st)
 

Mindshare comparison

As of July 2024, in the CRM category, the mindshare of LeadSquared is 0.5%, down from 1.5% compared to the previous year. The mindshare of Salesforce Sales Cloud is 13.0%, up from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
Unique Categories:
Marketing Automation
1.3%
Opportunity Management
11.4%
Sales Force Automation
41.3%
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Jan 10, 2023
Reliable and offers helpful technical support but is expensive
It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies The product helped us to follow our invoicing and helped us to follow…
Amal John N]Hkjh - PeerSpot reviewer
Apr 10, 2024
Allows to customize the sales process, easily adapts to our use cases but integration with other sales systems or clouds that are not powered by Salesforce is very hard
It might be easier if there were better integration with other sales systems or clouds that are not powered by Salesforce. For example, when we work with partners, such as Amazon or any other major tech company, sometimes we collaborate to develop a sales lead. We use integrations between Salesforce instances so the partner can add opportunities to our account and vice versa. The integration between systems used by different partners is very hard. So, that's something that can definitely be improved. There are features I would like to see in future releases. It could give recommendations on what could be a possible next step and highlight important points; that's where AI would come in. If it sees patterns in sales and Sales Cloud could evaluate it and showcase to us how that sales cycle could be shortened – that would be a great feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
"The initial setup is very easy."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"There are many extremely useful features."
"The reporting features are useful."
"Salesforce highlights what are we selling in different regions and which regions or areas offer opportunities. We are able to view sales by month, quarter or year."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"The scalability is good."
 

Cons

"The solution’s UI could be more user-friendly."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"The solution's report section is not very capable and could be improved."
"The product lacks to offer some AI capabilities."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
"The solution can be difficult to understand for customers of Salesforce."
"My age-old complaint with Salesforce Sales Cloud is that it has to be refreshed because it's a cloud-based system. If you make any updates, you have to refresh and save because you're fundamentally looking at what's running in the cloud. It can be slow since you constantly refresh and save the screen. If you were running a local application, like a local CRM system, as you input anything, it would be more seamless."
"The solution's scalability has some limitations."
"The reporting features and the dashboard must be improved."
"The reporting formats could be better."
"Amount of storage provided is limited."
 

Pricing and Cost Advice

"We have an annual renewable license for LeadSquared."
"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
"LeadSquared is not as costly as other CRM solutions."
"The license is paid yearly, and it is about 30 euros per month per user."
"Sales Cloud is quite expensive."
"The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
"The tool's pricing is based on the number of users. It has a different pricing for 0-100 and another for 100-500 users."
"We have a yearly license, and there are no hidden costs. Considering the Indian market, the pricing is reasonable. I don't consider it to be on the high side."
"Being license based, the license varies by type. The pricing is considered average."
"Sales Cloud is expensive."
"Salesforce Sales Cloud is an expensive solution."
"Implementation and add-ons may be additional costs."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Media Company
10%
Real Estate/Law Firm
9%
Educational Organization
73%
Computer Software Company
5%
Financial Services Firm
3%
Manufacturing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
There is nothing that comes to my mind when I think about what needs improvement in the product since it does everything perfectly. The product lacks to offer some AI capabilities. With a lot of AI...
What is your primary use case for Salesforce Sales Cloud?
The solution is for companies to manage the sales part. With the tool, companies can create context, needs, opportunities, and whatever they are gathering. Companies can collect whatever informatio...
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Learn More

Video not available
 

Overview

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about LeadSquared vs. Salesforce Sales Cloud and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.