PeopleSoft Reviews

Name: PeopleSoft
Brand: Oracle
Rating: 4.0 (85 reviews)

4.0 out of 5

85 reviews
86% willing to recommend

What is PeopleSoft?

PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.

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PeopleSoft is the #1 ranked solution in top Demand Management solutions, #3 ranked solution in top Benefits Administration solutions, #4 ranked solution in top Activity Based Costing Software, #4 ranked solution in top Talent Acquisition solutions, #5 ranked solution in top Talent Management solutions, and #8 ranked solution in top ERP solutions. PeerSpot users give PeopleSoft an average rating of 8.0 out of 10. PeopleSoft is most commonly compared to SAP ERP: PeopleSoft vs SAP ERP. PeopleSoft is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 9% of all views.

Helped 865,295 peers since 2012

Featured PeopleSoft reviews

IanCampbell

CEO at a consultancy with 1-10 employees

The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.

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UshaKatyal

Owner at Kaydex Systems Ltd.

I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.

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Andrii Dobrovolskyi

Chief Technology Officer at Dominos Pizza

We use a lot of typical cases from PeopleSoft, for example, solutions for security, business performance, monitoring processes, and a lot of training The main thing is that it's very easy to manage and create new processes or training calls. In my opinion, it needs more performance, maybe…

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PeopleSoft mindshare

Product category:

As of August 2025, the mindshare of PeopleSoft in the ERP category stands at 2.5%, up from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerResearch reports based on PeopleSoft reviews

Type	Title	Date
Category	ERP	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	PeopleSoft vs SAP S/4HANA	Aug 20, 2025	Download
Comparison	PeopleSoft vs SAP ERP	Aug 20, 2025	Download
Comparison	PeopleSoft vs Microsoft Dynamics 365 Business Central	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	18.5%	87%	106 interviews Add to research
SAP S/4HANA	4.2	10.2%	96%	123 interviews Add to research

Valuable Features

PeopleSoft offers robust customization, seamless integration, and intuitive interfaces. Users appreciate its flexibility, ease of upgrades, comprehensive enterprise solutions, and integration across modules like HR, finance, and procurement. It provides valuable analytics, reporting capabilities, and continuous updates. PeopleSoft's user-friendly design enhances navigation and multitudes find its mobile compatibility and multi-currency support advantageous. Many organizations value the stability and functionality that supports complex business processes efficiently.

"PeopleSoft automatically generates code, making it easier to integrate with third-party or internal systems."
"The customization and catering to our specific needs have helped."
"The customization and catering to our specific needs have helped."

Room for Improvement

PeopleSoft users highlight various areas for improvement, notably mobility and user interface modernization. They express concerns about technical support responsiveness and integration with third-party systems. The need for enhanced reporting capabilities and better customization options is emphasized. Users wish for a more mobile-friendly experience and streamlined processes. Oracle's encouragement to transition to cloud solutions has stirred discontent among existing users. Performance, infrastructure stability, and the upgrade process also require attention to boost user satisfaction.

"The support is medium quality through the Oracle support portal. It's neither exceptionally good nor particularly bad."
"PeopleSoft is affordable for existing customers only, not for new customers."
"The ease of integration needs improvement."

ROI

Organizations experienced significant benefits from implementing PeopleSoft early, enabling them to introduce new functionality and self-service apps without extra budgets. Many have utilized PeopleSoft for over two decades, indicating a strong ROI. Feedback indicates a 100% return when implemented properly. Compared to Oracle and SAP, PeopleSoft is more cost-effective, with better ROI despite those options being pricier.

Pricing

PeopleSoft pricing is complex and varies based on user count, modules, and organization needs. It often involves significant costs, with licensing depending on user numbers and modules. Some enterprises report expenses of $3,000,000 to $4,000,000 annually for larger implementations and emphasize the importance of negotiation. Setup costs can be substantial, particularly if done in phases. Organizations appreciate its flexibility, despite its higher cost relative to some cloud-based options, making it suitable for those needing extensive customization.

"The solution is priced per module."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"I would rate the pricing an eight out of ten, with ten being expensive."

Popular Use Cases

PeopleSoft is primarily used for HR, payroll, and financial management, integrating with outside vendors and tax agencies. Organizations utilize it for employee data management, time and expenses reporting, recruitment, and administrative functions. Clients implement its ERP capabilities for back-office operations, supply chain management, and various sector-specific applications in finance, education, and healthcare. Companies value its comprehensive functionality, technical adaptability, and ability to streamline enterprise processes by tailoring it to meet business requirements.

Service and Support

PeopleSoft's customer service is rated variably, typically around 6/10, with some users expecting better responsiveness. Technical support is seen as good but inconsistent. Users report responsiveness issues, especially during critical situations. Many find the centralized support efficient, yet some highlight long turnaround times for ticket resolutions. Technical support's expertise is noted positively, although upgrades are often emphasized without clear reasons. Users appreciate Oracle's assistance but desire improvement in speed and support for custom applications.

Deployment

PeopleSoft's initial setup ranged from straightforward to complex. Some found it easy and quick, often when minimal customization was needed. Others faced challenges, especially with extensive customization, large-scale implementations, or complex integrations. Vendor support was common, particularly for intricate configurations. The setup's complexity often depended on the client's requirements, technical expertise, and willingness to adapt. Deployment time varied significantly, with some completing in days, while others took months, depending on project size and scope.

Scalability

Users report that PeopleSoft scales effectively, handling large user bases without issues. It's customizable, integrates well, and adapts to various business sizes. Challenges include training and some complexity with modern integration. Many rate scalability highly, noting that it handles increased workloads and organizational growth efficiently. Some users mention it functions smoothly in virtualized environments and cloud settings. While most feedback is positive, a few users indicate potential limits when heavily stretching the system.

Stability

PeopleSoft is generally seen as stable, with minimal instability issues or downtime reports. Users report a need to address certain bugs in newer releases, but stability often improves with updates. Some challenges arise from infrastructure reliance on Oracle and Microsoft components, affecting data processing speed. The system's steadiness is appreciated despite occasional complexities during upgrades, and customization capabilities are beneficial. Users rate its stability highly, noting no major disruptions or performance issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our PeopleSoft Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Government

University

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Healthcare Company

Educational Organization

Retailer

Energy/Utilities Company

Insurance Company

Non Profit

Recreational Facilities/Services Company

Performing Arts

Real Estate/Law Firm

Construction Company

Hospitality Company

Legal Firm

Wholesaler/Distributor

Media Company

Outsourcing Company

Transportation Company

Consumer Goods Company

Pharma/Biotech Company

Recruiting/Hr Firm

Aerospace/Defense Firm

Compare PeopleSoft with alternative products

Learn more about PeopleSoft

PeopleSoft Features

PeopleSoft has many valuable key features. Some of the most useful ones include:

Simple and intuitive: PeopleSoft HCM delivers a clean, consistent, and user-friendly design, resulting in greater user satisfaction that leads to higher adoption without the high cost of training employees.

Anywhere, anytime mobility: With mobile devices being such an integral part of today’s modern work life, PeopleSoft offers today’s mobile and wireless managers and employees an effective and secure method for accessing the information they need, with the ability to effectively execute HR transactions from anywhere, at any time.

Flexible and configurable: PeopleSoft enables you to leverage a single application optimized for all form factors that works on any mobile device – no need for separate applications for mobile and desktop.

Robust: Because the solution is robust, you can use it to increase retention and improve employee engagement.

Powerful and actionable, embedded analytics: PeopleSoft’s actionable, embedded analytics help you spend less time gathering data and more time analyzing and executing employee data.

PeopleSoft Benefits

There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:

Greater employee satisfaction: Users will find PeopleSoft’s software easy to use, leading to better productivity levels and also increased employee satisfaction.

Manage dynamic workforce: The solution provides secure access to employee information so users can manage essential HR functions effectively.

Increased administrator productivity: PeopleSoft empowers employees and managers by enabling them to execute common HR tasks so administrators can focus on other top priorities.

Quickly make informed decisions: By using PeopleSoft’s embedded, real-time, multidimensional analysis capabilities, users can make more informed business decisions.

Reviews from Real Users

PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.

A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”

"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.

A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."

PeopleSoft customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health