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HarishMahanta - PeerSpot reviewer
Sr PeopleSoft Consultant at People Tech
Reseller
Top 5Leaderboard
Comprehensive solution for SCM but requires add-ons for fluid pages
Pros and Cons
  • "I would rate scalability a nine out of ten."
  • "Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically."

What is our primary use case?

I have been working on the technical side of PeopleSoft for the past nine months, focusing mainly on technical courses such as REST APIs, PeopleCode, application packages, and uploading data to pages and component interfaces. I have also been involved in data conversion during my trial dates.

How has it helped my organization?

In our organization, there are over 100 clients that use the PeopleSoft application. We support all the tools and handle implementation needs such as enhancements. For example, if a client has a specific requirement, we will work on enhancing or customizing the PeopleSoft system to fulfill it. The usage of PeopleSoft in organizations varies based on their specific needs and requirements. Most organizations are currently focused on upgrading or enhancing their existing systems, and the need for enhancements varies depending on the organization's particular requirements. For instance, some organizations may need additional transactions or functionality, which requires an add-on to the system.

However, once the system is up and running, high-level maintenance is required, such as setting up department structures or defining organizational structures. It requires a higher level of expertise. Therefore, the increase in further usage depends on all these factors.

In terms of delivering functionality, we provide end-to-end solutions for any additional items or transactions the organization requires. For instance, I recently developed a help desk service for a small bank, which is an add-on. All companies have specific needs and requirements, and if they require additional functionality or an add-on to their system, it is necessary to analyze and design the system accordingly.

What is most valuable?

As a technical developer, the technical support features are the most valuable. Specifically, I work with the application engine, component interface, XL to CI tools, REST APIs, activity guides, and the event mapping framework. These tools allow me to handle day-to-day technical support tasks, such as fixing issues with existing pages and resolving technical issues that arise. Additionally, I use these tools to implement new enhancements and deliver end-to-end solutions for my clients.

What needs improvement?

I would like to see a chatbot in PeopleSoft as part of artificial intelligence. Moreover, there are already a few things in the cloud. In the market, all companies and entities are moving to the cloud, whether it is Oracle cloud or AWS cloud. The cloud is the most secure platform where we can also have Fusion. Few companies have migrated from PeopleSoft to Fusion or Oracle Cloud, or AWS cloud based on their organization's requirements. Some organizations are moving from PeopleSoft to upgrade their tools or application versions, while others are moving from PeopleSoft to HCM Cloud if they are into HCM. The cost of the product depends on the enterprise's size, and some enterprises are moving in quantity due to the current market.

Additional areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.

Buyer's Guide
PeopleSoft
May 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.

For how long have I used the solution?

I have about 15+ years of experience working with PeopleSoft. My primary focus is technical work. I have worked with version 7.21.02, and recently, I have been working with version 8.59. In addition, I have experience working with application version 7.52 and the recent version 9.2. I have also worked with FSCM for around nine years and have around six-plus years of experience working with SCM. In total, I have around 16 years of experience working with it.

What do I think about the stability of the solution?

In terms of stability, I would rate PeopleSoft 7 out of 10. There are some issues that need to be addressed, but overall, it's a stable system. 

What do I think about the scalability of the solution?

I would rate scalability a nine out of ten.

How was the initial setup?

The setup is related to the admin role. I can install the solution but not get into the admin role. However, from a technical point of view, integrating PeopleSoft is not complex, as I have been working with PeopleSoft for over fifteen years. We can integrate PeopleSoft with third-party systems.

As for the current market, most companies use the REST API in PeopleSoft, which supports all kinds of applications such as XML, Java, JSON, plain text, or HTML. It is why REST API is widely used in mapping with mobile applications and third-party systems. However, some organizations still use SOAP for security reasons, as SOAP supports SSL for secure transactions like banking.

What about the implementation team?

The time to deploy the solution depends on the specific requirements for each transaction. We would create a roadmap based on the functional logic needed for that transaction.

Generally, we follow the analysis, design, development, deployment, and maintenance steps. After deployment, there is a testing phase where we perform black box testing. Most organizations use the agile methodology for individual development, but each organization has its own template and rules for how the process should be carried out. In terms of documentation, several documents are mandatory, including the Functional Design Document (FDD), Technical Design Document (TDD), Unit Test Document (UPD), and migration document.

What's my experience with pricing, setup cost, and licensing?

We have 108 clients, and they are using it in a shared service model in the cloud. We provide space based on the number of images, instances, and users, and billing takes place accordingly. It is implemented as part of a shared services model in our organization. Before this, when it was used locally, the product cost was fixed.

Which other solutions did I evaluate?

Our company has other ERP options, such as Oracle Fusion and Oracle SCM cloud. In my previous organization, I also worked with Kronos, a famous ERP for time and shift management. In the market, there are several other ERPs available. For data conversion, I worked with a few industries and converted data from PeopleSoft to Banner and Workday. My role mainly involved data migration from PeopleSoft to other ERPs.

What other advice do I have?

PeopleSoft is one of the oldest systems and applications and is still competitive, especially in the area of ERP. In the market, we have around forty-two percent cohort globally.

Similarly, we have various ERP systems with specializations, like SAP, for material management, sales order management, and other related activities. Similarly, the finance system in Oracle is the best ERP for finance (FACM). Whereas PeopleSoft is famous for SCM, Human Capital Management (HCM), and Enterprise Learning Management (ELM), and their CRM system is also very good in the market. Although Oracle has moved to HCM, PeopleSoft will still be there. Because PeopleSoft has finance, SCM, and CRM, if an organization has PeopleSoft, they can use all three according to their requirements.

All ERP activities are available in PeopleSoft, including EPM, which provides parts management, and PeopleSoft ELM for enterprise learning management. PeopleSoft FSCM provides for order management, SCM, human capital management, and CRM, making it a comprehensive ERP system compared to others.

Overall, I would rate PeopleSoft a seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Manager- Process Excellence at Datamatics Business Solutions
Real User
Top 5Leaderboard
An exceptionally scalable and fairly stable solution that is very easy to use and deploy
Pros and Cons
  • "Scalability-wise, I rate the solution a ten out of ten."
  • "Stability is an area where the solution lacks and needs to be improved."

What is our primary use case?

A hundred to thousand PeopleSoft ERPs are available in the market. However, we explore a person's business needs, and then we suggest a few options as per their budget and requirements. If one uses PeopleSoft software, then all the issues and challenges one is facing right now in the business get resolved.

What is most valuable?

There are thousands of features in the solution. I can't tell you just one feature. Stability, performance, and price are secondary. The best use case is what you create, what you need to identify, and what is the problem statement in the business. Accordingly, we suggest a solution statement. Like, if you have a problem statement in your communication, then we provide you with the best industry technology, which improves your overall communication in the company. If you have an issue in your sales and marketing, we will give you the best solution on how to improve your sales and marketing. Also, we try to improve one's current test strategy. We identify the gaps in your processes and try how to fill those gaps through technology.

What needs improvement?

There are thousands of issues and challenges faced by businesses, but we need to understand what the priority is first. Then, on the basis of priority or on the basis of impact on business, we need to create a business case.

Stability is an area where the solution lacks and needs to be improved.

For how long have I used the solution?

I have been using PeopleSoft for the last ten years. My company's technology right now. We are in process excellence, and we provide consultancy on how to improve your business and what strategy you need to implement to grow your business. We are a consultancy that is Six Sigma black belt certified. We improve business quality, client satisfaction, and your processes. So, that is the kind of service we provide to businesses.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Right now, 2,000 of my customers are using it.

How was the initial setup?

The initial setup is secondary. First, we need to identify the setup phase of which enterprise. The setup phase is very easy right now in today's technology. The setup can be done in a day.

The solution is deployed on the cloud.

The steps for deployment depend upon the size of the company.

For deployment and maintenance, not many staff members are needed. Whenever we require any feature, we just pick it up and drop it out. It's a very easy tool. So, there is no technical dependency on an IT team.

What's my experience with pricing, setup cost, and licensing?

If the solution is cheaper or not doesn't matter if it is going to give you a good benefit or profit. If it is good to improve gross margin, it will be taken by the company. The price doesn't matter. What matters is how impactful the solution is to your business and how much it will grow your business. In short, how much cost savings it brings to the business matters.

Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution. Also, there are no extra costs in addition to the standard licensing.

What other advice do I have?

We suggest ERP to businesses depending on their business cases, budget, location, and population or crowd. We first do a proper study of a business, and on the basis of the study, we suggest some solutions.

I would definitely recommend the solution to those planning to use it. If one needs to improve the business or improve some internal processes, then PeopleSoft should be used.

Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

PeerSpot user
Buyer's Guide
PeopleSoft
May 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
Nitin_Jain - PeerSpot reviewer
Principle Consultant at NRI
Reseller
Top 5Leaderboard
Offers stability and reliability with well-tested features and the benefit of customization options
Pros and Cons
  • "Its user interface is impressive."
  • "One aspect where PeopleSoft could see improvement is in its level of customization."

What is our primary use case?

In my consulting role at a firm, I have spent the last two decades helping organizations implement PeopleSoft for their unique needs. While our clients employ PeopleSoft for various purposes, the main goal is to streamline their enterprise resource planning, whether it is optimizing HR processes, managing finances, or enhancing customer relationships. Our job is to tailor PeopleSoft to their specific requirements and ensure a successful implementation, making it a valuable tool for their business operations.

What is most valuable?

What makes PeopleSoft stand out are a few key factors. First, its user interface is impressive, and a couple of years ago, it was notably faster than many Oracle cloud-based platforms I have encountered. Second, the adaptability of pan-fluid pages adds significant value. Unlike other systems that struggle with mobile applications, PeopleSoft seamlessly adjusts to various screen sizes, making it very user-friendly. Lastly, the multi-currency support is a standout feature. In most other systems, payrolls are limited to a single currency, but in PeopleSoft, a single payroll can handle multiple currencies, which is highly practical and efficient.

What needs improvement?

One aspect where PeopleSoft could see improvement is in its level of customization. While it offers easy configuration, the ability to create entirely new pages and make extensive customizations is limited. This is in contrast to older client-server technologies where we had more control over the software and could tailor it extensively to our needs. Nowadays, many cloud-hosted solutions prioritize standardization to serve a broader customer base, which can limit the extent of customization. This flexibility in customizing the product is something I appreciate in other software, such as Microsoft's offerings.

For how long have I used the solution?

I have been working with PeopleSoft for over 20 years.

What do I think about the stability of the solution?

PeopleSoft is a stable solution. It offers stability and reliability, with well-tested features and the benefit of customization options, making it a trustworthy choice in the marketplace.

What do I think about the scalability of the solution?

It is very easy to scale PeopleSoft. I work with a wide range of clients, including both enterprise customers and small to medium-sized businesses. I have used PeopleSoft on projects of various sizes, ranging from a couple of hundred employees for the smallest solution to over 100,000 for the largest client, involving complex payroll processes.

How are customer service and support?

Technical support for PeopleSoft has been somewhat affected by Oracle's focus on promoting its cloud products. Oracle initially planned to end support for PeopleSoft, but they have extended the support timelines multiple times. However, they have slowed down the development of new features, especially in the area of taxes and regulations for different countries, which could use improvement. There is room for improvement in the ongoing support and development of PeopleSoft, particularly regarding certain features and global support. This is important for PeopleSoft's users, and maintaining a balance between cloud products and PeopleSoft is crucial to ensure a strong and continued offering in the marketplace.

Which solution did I use previously and why did I switch?

I have worked with similar solutions, including Oracle Cloud, for the past ten years. While my involvement may not have been hands-on, I have experience with it. PeopleSoft is the superior choice among the options, including Oracle Cloud and Ramco. Rampco is considered outdated, and when comparing these three, PeopleSoft remains the preferred vendor. However, I cannot speak to the relative merits of PeopleSoft compared to Workday, SAP, or SuccessFactors as I do not have enough information on those systems.

How was the initial setup?

Installing PeopleSoft is relatively user-friendly. It is often considered a straightforward process, making it easy for users to get the software up and running. The time required for installing PeopleSoft can vary depending on the specific modules and components needed. For a basic installation, it typically takes just two to three days, but it is important to note that implementation, which involves configuring and customizing the system to meet an organization's specific requirements, is a separate and often more time-consuming process. Deployment and configuration of PeopleSoft varies significantly based on factors such as the scope of the project, the number of countries involved, and the modules being implemented. There is no standard timeframe for deployment, but it typically ranges from a few days to a few weeks, with larger and more complex projects naturally taking longer to complete. The number of people required to deploy PeopleSoft depends on various factors, such as the number of modules, employees, currencies, and countries involved in the project. It is a highly variable question and doesn't have a one-size-fits-all answer. The size and complexity of the deployment dictate the team's size and composition, so it is different for each case. In my experience, maintaining PeopleSoft is relatively easy. I haven't encountered significant difficulties, and it is not a major challenge to keep the system running smoothly.

What's my experience with pricing, setup cost, and licensing?

The pricing of PeopleSoft is relative and highly dependent on various factors like the customer's strategy, region, and the number of licenses required. It involves negotiations, and there's no fixed retail price for licenses. PeopleSoft may be considered somewhat costlier, as it involves hardware and software maintenance, whereas some cloud-based solutions work on a subscription model. However, PeopleSoft offers greater flexibility in the solution, which can be a valuable trade-off for some organizations.

What other advice do I have?

I would recommend PeopleSoft for its scalability and flexibility as a solution. It has a lot to offer in terms of customization and adaptability to an organization's needs. However, the one downside is Oracle's support strategy, which has raised some concerns. I would advise potential users to thoroughly consider this aspect and check on the availability of licenses for new customers before making a decision. Overall, I would rate the solution as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

PeerSpot user
Stuti Ghosh - PeerSpot reviewer
Associate Vice President Group Talent Solutions at a financial services firm with 10,001+ employees
Real User
Overly-complex and lacking in performance management but stable and scalable
Pros and Cons
  • "Very stable in terms of performance and scalability."
  • "The product was too complicated when it came to navigating through multiple places and the search filters weren't great."

What is our primary use case?

We stopped using this product a couple of months ago but our primary use case was for the organization's payroll. We had 95,000 users; the entire organization was using it, whether it was contractors, third-party workers, and our own employees spread over 260 plus countries.

What is most valuable?

PeopleSoft worked the way it was supposed to. My experience was that the solution is very stable in terms of performance and scalability.

What needs improvement?

The UI is bland and lacks engagement in terms of the aesthetic appeal that might encourage a user to explore further. The product was complicated when it came to navigating through multiple places and the search filters weren't great. In the context of the whole end-to-end solution, I'd like the system to have pointers showing where you are in the organization. There's something lacking in the way they've done the BRD. My team was driving the BRD and the design section including something called 9-box grid, a built-in feature of SuccessFactors. PeopleSoft wasn't able to properly implement that feature which is one of the reasons we moved to SuccessFactors. 

The solution was also lacking in performance management and recruitment. We needed to have all the benchmarking data or commercials sitting on a different platform. I think there were too many sub-modules or independent functions supporting or integrated with PeopleSoft. Although PeopleSoft was the big HCM, there was still a lot to configure and maintain for a lot of things. 

For how long have I used the solution?

I've been using this solution for 15 years.  

What do I think about the stability of the solution?

The solution is stable. It's been years since we experienced an outage or non-performance and even then it was nothing major. 

What do I think about the scalability of the solution?

The scalability was good.  

Which other solutions did I evaluate?

We've moved to SuccessFactors and what we see in both ServiceNow and SuccessFactors, is a far more engaging, advanced, and intuitive solution than PeopleSoft was able to offer.

What other advice do I have?

Simplicity is the key and many colleagues and others found it very difficult to navigate and the system to be too complex. Everything related to employees was handled through PeopleSoft, but I'm not sure we received sufficient benefit. That said, the solutions that would have been able to integrate and offer multiple features were more expensive. PeopleSoft delivered what it was supposed to and probably what most people wanted. 

I rate the solution five out of 10, not because it's a bad solution but because of integration issues and when it's compared to other peer solutions. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
KevinJones1 - PeerSpot reviewer
Communications, Change, Project and Training Management, Training at BSS
MSP
Top 10
Helps automate financial management processes, reducing reliance on manual spreadsheets and allows for customization
Pros and Cons
  • "PeopleSoft allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption."
  • "On the other hand, the more recent push for standardization precludes customized approaches to certain industry requirements."

What is our primary use case?

It's accounting software. The end result is generating the balance sheet and income statement, and it helps track all the transaction flows.

I’ve been involved with both FSCM and HCM implementation. So, I've used PeopleSoft across various functionalities.

How has it helped my organization?

In general, as well as specifically with PeopleSoft, ERP systems have replaced or reduced the overreliance on spreadsheets in financial applications ad hoc database functionality in HR.

The constraints of uploading spreadsheets for journal entries can be a headache and ultimately, ERP systems force users to rethink their approach, both in terms of spreadsheet format and reliance. PeopleSoft helps automate much of the heavy lifting, reducing the reliance on spreadsheets.

Moreover, PeopleSoft has been beneficial for the HR and financial departments in two ways. The ability to segregate positions and the underlying structure is beneficial for HR. 

Additionally, the payroll features, including the ability to separate payroll processing for different regions and then consolidate everything for final reporting (balance sheet, income statement), are valuable for both departments.

What is most valuable?

I liked the breadcrumb approach to navigation. More recently, the Work Center functionality was a good innovation. And finally, PeopleSoft’s acquisition of nVision has been a good move.

What needs improvement?

I do like the Work Center concept. It consolidates tasks based on user roles. However, I believe PeopleSoft could enhance the Work Centers concept further still. 

Additionally, PeopleSoft's user interface could be more intuitive and user-friendly, similar to Workday's graphical user interface.

For how long have I used the solution?

I have been implementing PeopleSoft 9.x, since the early 2000’s.

What do I think about the stability of the solution?

I wrote/published a paper years ago about the high failure rate of ERP implementations. And I knew the number would be high. But then once I dug a little deeper into it, interviewed project leaders, and read previous papers, I was quite surprised by conservatively saying that implementations fail almost 50% of the time.

Now, "fail" is a very broad definition. Let's take it as, "How badly did it fail?" The severity can vary greatly, from minor interface glitches like weird lines across the screen or the customization being so extreme that when they bring on a new upgrade or a new feature, it negatively impacts things. So again, failure is a very broad term, but I was surprised how often that happens, and this is not just true for PeopleSoft, it's true with SAP and Oracle and so forth. It's a complicated
implementation. It's not just like downloading TikTok or something. It takes some expertise.

Which solution did I use previously and why did I switch?

I have implemented Workday, SAP, and Oracle as well. Each has its merits and drawbacks.

Each has its strengths and weaknesses, so the best choice depends on your organization's specific needs. Here are some factors to consider:

 Complexity: How complex is your organization? Is it multinational?

 Features: What specific features are you looking for?

 IT Staff: How many IT personnel do you have on staff? Do you regularly maintain the system?

PeopleSoft, for example, allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption.

On the other hand, take Workday as an example. It's simpler in terms of IT staffing because updates automatically roll out. One day you're working with one interface, and the next day it might change due to an overnight update by Workday. The advantage here is not needing IT staff to manage the transition. 

However, the downside is that updates occur at Workday's discretion, possibly without adequate time to inform all stakeholders about changes they'll encounter. Ultimately, the decision depends on your organization's needs and its capacity to manage change going forward.

How was the initial setup?

I was typically more involved in the change management aspect, keeping leadership informed and working as a liaison between the developers and users. I'm also involved in the training aspect of implementations. 

What's my experience with pricing, setup cost, and licensing?

None of them are inexpensive.

What other advice do I have?

It boils down to two things: before you buy and after you buy.

Before you buy:
 Do your due diligence: Understand your organization's needs and capabilities.
 Evaluate your existing infrastructure: Assess your company's "capacity" to ensure
compatibility.
After you buy (post-selection):
 Choose your SI (Systems Integrator) carefully.
 Implement change management from the outset.
 Involve your training staff throughout the process.
The more you keep people informed, the fewer issues you're going have. Finally, assuming the System Integrator is top-notch and does a great job, make sure you have a training staff that is compatible with not only the developers, but also the Change Management folks.

It's really a three-legged stool of Project, Change, and Training Management. Or to use a different analogy, there are three different swimming lanes, and they all need to work in concert, communicate and work together.

Overall, I would rate the solution a nine out of ten. When Oracle bought them, those who implemented PeopleSoft were worried. People said, "PeopleSoft's dead. Oracle's going to kill them. Going to suffocate them." But thankfully, the user base was so loyal. That's what kept them alive. That's why we're still talking about PeopleSoft.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Technical Team Lead at Rotary International
Real User
A stable solution that assures its users a guaranteed return on their investment
Pros and Cons
  • "PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft."
  • "The solution's initial setup is not straightforward."

What is our primary use case?

Regarding use cases, our company uses PeopleSoft for its entire ERP suite. PeopleSoft remains the best ERP solution available in the market, particularly for those focused on financials, HCM, or supply chain management. The solution's processing capabilities, integrations, stability, and availability of resources on the internet are among its amazing features. I would like to see Oracle ERP Cloud, which is new in the market and has been around for five to six years, eventually reach PeopleSoft's level. It is also important to note that the amount of information we get on the internet is very limited when you compare it with what you get on PeopleSoft. In short, PeopleSoft is amazing.

What is most valuable?

Regarding features, PeopleSoft excels in several areas, like stability, portability, and integrations, including PeopleSoft Component Interface. PeopleSoft Application Engine handles all batch-related jobs. Despite being around ten to fifteen years old, the Application Engine remains one of the best solutions in the market today, given its reliable performance.

When it comes to features, PeopleSoft's General Ledger functionality stands out. Creating and posting journal entries is seamless, with a low risk of errors. Even if errors occur, the system provides informative error messages rather than cryptic ones. So, even functional users can understand it very quickly.

What needs improvement?

At present, many clients are moving from PeopleSoft to Oracle ERP. However, to be completely honest, I believe that we should conduct a need-gap analysis in our company to determine if we must move away from PeopleSoft.

Regarding additional features of PeopleSoft in the next release, I am uncertain when it transitions to a SaaS product. Currently, PeopleSoft is more of a PaaS product. I expect PeopleSoft to eventually become a complete cloud solution to compete with other ERP products, including Oracle's ERP products. In short, I would like to see PeopleSoft's integration with ERP improve.

For how long have I used the solution?

Our company works with Oracle PeopleSoft, and we have been using this solution for almost twenty years. Currently, I think we use PeopleSoft PeopleTools 8.57. However, I am not sure of the version we use, but we are currently upgrading to a newer version of PeopleTools. Our company is currently upgrading our test environments to the latest version, and we will be upgrading our production environments within the next month or so.

What do I think about the stability of the solution?

For stability, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Since PeopleSoft is a PaaS solution, it can be scaled up in terms of CPUs and memory while having the option of being hosted on Oracle Cloud. This allows for a straightforward process of scaling it horizontally and vertically simply by raising a request for scalability.

To consider the number of users using the solution within our company, it's worth noting that our company currently has approximately 60 employees, which marks a significant reduction compared to the past when we had over 800 employees.

We have been phasing out the use of PeopleSoft since we moved to Oracle ERP. Therefore, there are no plans to increase the number of users for PeopleSoft.

Which solution did I use previously and why did I switch?

We work with Oracle Cloud Infrastructure. We also use Oracle PATH, Oracle RXi Reports, and Oracle OBIEE.

In our company, for more than twenty years, we have been using PeopleSoft. So, we were using a custom legacy application where we did not have any ERP. So we had the standalone machines talking to each other where we had a lot of data issues, integration issues like data conflicts and all. After implementing PeopleSoft as our ERP solution, I mean, we could get away with many other different subsystems. And with different technologies built into PeopleSoft. So we should get one system to help us and dissolve all those needs. We had many legacy systems.

For more than twenty years, our company has used PeopleSoft. Before implementing PeopleSoft as our ERP solution, we were using a custom legacy application, which led to a situation where standalone machines had to communicate with each other, resulting in numerous issues related to data management and integration issues like data conflicts. However, with the implementation of PeopleSoft, we could do away with many other subsystems we had in place, owing to the different technologies built into PeopleSoft. As a result, we got one system that could help us dissolve all of our needs. Previously, we had legacy systems.

How was the initial setup?

The solution's initial setup is not straightforward. Additionally, PeopleSoft is not a cloud-based solution at present. Therefore, if Oracle focuses on converting PeopleSoft into a cloud-based solution, it would be really helpful for our company. Regarding the time required for deploying the product, if one considers PeopleTools upgrade and requirements, it usually takes around a day or two since the changes in the features of the solution can provide for the solution's upgrade. This way, one can have complete control over the solution. We used PeopleSoft Change Assistant to deploy the solution.

We have a technical team for deployments and maintenance. So, compared to other PaaS products where you don't have any control over deployment, with PeopleSoft, we have total control over the deployment process, including the timing and method of deployment and the ability to perform audits on the deployment.

What about the implementation team?

The implementation process of the solution can be carried out with the help of an in-house team.

What was our ROI?

The ROI for the solution is good. Our organization has stuck with the solution for more than twenty years. So, from the aforementioned fact, one can imagine the solution's ROI. I would say that the solution's ROI is 100%.

What's my experience with pricing, setup cost, and licensing?

I'm not into the part that manages the solution-related expenses. Right now, we are only paying for the solution's tools version, which is not hefty for our organization. The expenses related to the solution are nominal.

What other advice do I have?

PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft. Overall, I rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
reviewer1751253 - PeerSpot reviewer
Chief People Officer at a computer software company with 1,001-5,000 employees
Real User
It's reliable but outdated
Pros and Cons
  • "PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
  • "The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."

What is our primary use case?

We use PeopleSoft for finance and HR. 

What needs improvement?

It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.

For how long have I used the solution?

We've been using PeopleSoft for about 10 or 11 years. 

What do I think about the stability of the solution?

PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.

What do I think about the scalability of the solution?

PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs. 

How are customer service and support?

We've had no issues with Oracle support. 

Which solution did I use previously and why did I switch?

The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.

What other advice do I have?

I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

PeerSpot user
reviewer1501470 - PeerSpot reviewer
IT Strategy and Innovation Director at a insurance company with 10,001+ employees
Real User
Easy to customize, but it's a legacy product and not a modern tool
Pros and Cons
  • "I often say that PeopleSoft's greatest feature is how customizable it is."
  • "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."

What is our primary use case?

This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

How has it helped my organization?

You can meet the business needs of any of our Stakeholders.

What is most valuable?

I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

What needs improvement?

We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

For how long have I used the solution?

I have been working with PeopleSoft since 1995.

We are using the most up-to-date version. 

PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

What do I think about the stability of the solution?

We have not experienced any issues with the stability of PeopleSoft.

What do I think about the scalability of the solution?

PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

We have 85,000 users.

How are customer service and technical support?

Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

Which solution did I use previously and why did I switch?

I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

What other advice do I have?

Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

There are no additional features that I would recommend and that it is a legacy product.

Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.