PeopleSoft Reviews

My company used to use all the modules of PeopleSoft.

In one of my previous organizations, PeopleSoft was used at a global level, during which I felt that the job ID creation and the master data creation were slightly strenuous. Earlier, the analytics elements were there, but I feel that now, a lot of improvements might have been introduced in the tool.

After the transition phase that PeopleSoft went through after its acquisition by Oracle, I think a lot of changes and improvements were introduced in PeopleSoft. A lot of changes in data analytics are required since it was an area of concern when I used to work with the product.

The learning and development side of the product is an area of concern where improvements are required.

I have been using PeopleSoft for a couple of years.

Stability-wise, it is a good tool. If I consider areas, like the learning and development side, the talent management side, succession planning, and such related areas, me and my team used to create custom tools and then integrate them with PeopleSoft as it did not have a few capabilities in the past.

In India, my company had around 6,000 users of the solution.

In India, my company had around 6,000 users of the solution. In one of the other organizations where I had worked previously, there were around 2,000 employees who used to use the solution.

There were many occasions during which I had to contact the technical support of the product. When my team attempted to create job IDs and job rules with the help of PeopleSoft, a few aspects had to be aligned for which support was required. In general, my company used to contact the product's technical support to help train the users of the tool in our organization.

In two of my organizations, I have used PeopleSoft. The first organization where I used PeopleSoft was long ago, and in the other organization, the company moved from PeopleSoft to Oracle HRMS.

The product's initial setup phase was complex and cumbersome, but I managed it ten years ago.

My company used to use PeopleSoft only to deal with HR-related requirements.

Workforce data management, compensation management, payable time, and recruitment modules were a few modules from PeopleSoft that greatly enhanced productivity.

A few years ago, the integration capabilities of the product were slightly complex to use, especially the API integrations, which were not advanced. Owing to the aforementioned reason, my company had to maintain some standalone applications.

Speaking about how the tool's customization or configuration capabilities have benefitted our company's business process, I would say that PeopleSoft helped our organization when we ruled out the talent review process in our large company, where, manually, it would have been a very big task for us. My company had people, applications, and data with which we could form groups and assign projects in a proper way to get things to work out properly for the talent review process to happen.

When doing an evaluation of various products two years ago, I looked at PeopleSoft in detail and saw how much it had advanced. I would say that PeopleSoft is a good product and falls under the category of the top three products that are available in the market. If people already have Oracle products or Oracle applications in their environment, I would strongly recommend PeopleSoft because it is easily compatible with Oracle.

I rate the tool a seven out of ten.

In my consulting role at a firm, I have spent the last two decades helping organizations implement PeopleSoft for their unique needs. While our clients employ PeopleSoft for various purposes, the main goal is to streamline their enterprise resource planning, whether it is optimizing HR processes, managing finances, or enhancing customer relationships. Our job is to tailor PeopleSoft to their specific requirements and ensure a successful implementation, making it a valuable tool for their business operations.

What makes PeopleSoft stand out are a few key factors. First, its user interface is impressive, and a couple of years ago, it was notably faster than many Oracle cloud-based platforms I have encountered. Second, the adaptability of pan-fluid pages adds significant value. Unlike other systems that struggle with mobile applications, PeopleSoft seamlessly adjusts to various screen sizes, making it very user-friendly. Lastly, the multi-currency support is a standout feature. In most other systems, payrolls are limited to a single currency, but in PeopleSoft, a single payroll can handle multiple currencies, which is highly practical and efficient.

One aspect where PeopleSoft could see improvement is in its level of customization. While it offers easy configuration, the ability to create entirely new pages and make extensive customizations is limited. This is in contrast to older client-server technologies where we had more control over the software and could tailor it extensively to our needs. Nowadays, many cloud-hosted solutions prioritize standardization to serve a broader customer base, which can limit the extent of customization. This flexibility in customizing the product is something I appreciate in other software, such as Microsoft's offerings.

I have been working with PeopleSoft for over 20 years.

PeopleSoft is a stable solution. It offers stability and reliability, with well-tested features and the benefit of customization options, making it a trustworthy choice in the marketplace.

It is very easy to scale PeopleSoft. I work with a wide range of clients, including both enterprise customers and small to medium-sized businesses. I have used PeopleSoft on projects of various sizes, ranging from a couple of hundred employees for the smallest solution to over 100,000 for the largest client, involving complex payroll processes.

Technical support for PeopleSoft has been somewhat affected by Oracle's focus on promoting its cloud products. Oracle initially planned to end support for PeopleSoft, but they have extended the support timelines multiple times. However, they have slowed down the development of new features, especially in the area of taxes and regulations for different countries, which could use improvement. There is room for improvement in the ongoing support and development of PeopleSoft, particularly regarding certain features and global support. This is important for PeopleSoft's users, and maintaining a balance between cloud products and PeopleSoft is crucial to ensure a strong and continued offering in the marketplace.

I have worked with similar solutions, including Oracle Cloud, for the past ten years. While my involvement may not have been hands-on, I have experience with it. PeopleSoft is the superior choice among the options, including Oracle Cloud and Ramco. Rampco is considered outdated, and when comparing these three, PeopleSoft remains the preferred vendor. However, I cannot speak to the relative merits of PeopleSoft compared to Workday, SAP, or SuccessFactors as I do not have enough information on those systems.

Installing PeopleSoft is relatively user-friendly. It is often considered a straightforward process, making it easy for users to get the software up and running. The time required for installing PeopleSoft can vary depending on the specific modules and components needed. For a basic installation, it typically takes just two to three days, but it is important to note that implementation, which involves configuring and customizing the system to meet an organization's specific requirements, is a separate and often more time-consuming process. Deployment and configuration of PeopleSoft varies significantly based on factors such as the scope of the project, the number of countries involved, and the modules being implemented. There is no standard timeframe for deployment, but it typically ranges from a few days to a few weeks, with larger and more complex projects naturally taking longer to complete. The number of people required to deploy PeopleSoft depends on various factors, such as the number of modules, employees, currencies, and countries involved in the project. It is a highly variable question and doesn't have a one-size-fits-all answer. The size and complexity of the deployment dictate the team's size and composition, so it is different for each case. In my experience, maintaining PeopleSoft is relatively easy. I haven't encountered significant difficulties, and it is not a major challenge to keep the system running smoothly.

The pricing of PeopleSoft is relative and highly dependent on various factors like the customer's strategy, region, and the number of licenses required. It involves negotiations, and there's no fixed retail price for licenses. PeopleSoft may be considered somewhat costlier, as it involves hardware and software maintenance, whereas some cloud-based solutions work on a subscription model. However, PeopleSoft offers greater flexibility in the solution, which can be a valuable trade-off for some organizations.

I would recommend PeopleSoft for its scalability and flexibility as a solution. It has a lot to offer in terms of customization and adaptability to an organization's needs. However, the one downside is Oracle's support strategy, which has raised some concerns. I would advise potential users to thoroughly consider this aspect and check on the availability of licenses for new customers before making a decision. Overall, I would rate the solution as an eight out of ten.

This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

You can meet the business needs of any of our Stakeholders.

I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

I have been working with PeopleSoft since 1995.

We are using the most up-to-date version. 

PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

We have not experienced any issues with the stability of PeopleSoft.

PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

We have 85,000 users.

Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

The initial setup is straightforward.

Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

There are no additional features that I would recommend and that it is a legacy product.

Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

On-premises

We use PeopleSoft for finance and HR. 

It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.

We've been using PeopleSoft for about 10 or 11 years. 

PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.

PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs. 

We've had no issues with Oracle support. 

The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.

I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.

On-premises

It's accounting software. The end result is generating the balance sheet and income statement, and it helps track all the transaction flows.

I’ve been involved with both FSCM and HCM implementation. So, I've used PeopleSoft across various functionalities.

In general, as well as specifically with PeopleSoft, ERP systems have replaced or reduced the overreliance on spreadsheets in financial applications ad hoc database functionality in HR.

The constraints of uploading spreadsheets for journal entries can be a headache and ultimately, ERP systems force users to rethink their approach, both in terms of spreadsheet format and reliance. PeopleSoft helps automate much of the heavy lifting, reducing the reliance on spreadsheets.

Moreover, PeopleSoft has been beneficial for the HR and financial departments in two ways. The ability to segregate positions and the underlying structure is beneficial for HR. 

Additionally, the payroll features, including the ability to separate payroll processing for different regions and then consolidate everything for final reporting (balance sheet, income statement), are valuable for both departments.

I liked the breadcrumb approach to navigation. More recently, the Work Center functionality was a good innovation. And finally, PeopleSoft’s acquisition of nVision has been a good move.

I do like the Work Center concept. It consolidates tasks based on user roles. However, I believe PeopleSoft could enhance the Work Centers concept further still. 

Additionally, PeopleSoft's user interface could be more intuitive and user-friendly, similar to Workday's graphical user interface.

I have been implementing PeopleSoft 9.x, since the early 2000’s.

I wrote/published a paper years ago about the high failure rate of ERP implementations. And I knew the number would be high. But then once I dug a little deeper into it, interviewed project leaders, and read previous papers, I was quite surprised by conservatively saying that implementations fail almost 50% of the time.

Now, "fail" is a very broad definition. Let's take it as, "How badly did it fail?" The severity can vary greatly, from minor interface glitches like weird lines across the screen or the customization being so extreme that when they bring on a new upgrade or a new feature, it negatively impacts things. So again, failure is a very broad term, but I was surprised how often that happens, and this is not just true for PeopleSoft, it's true with SAP and Oracle and so forth. It's a complicated
implementation. It's not just like downloading TikTok or something. It takes some expertise.

I have implemented Workday, SAP, and Oracle as well. Each has its merits and drawbacks.

Each has its strengths and weaknesses, so the best choice depends on your organization's specific needs. Here are some factors to consider:

 Complexity: How complex is your organization? Is it multinational?

 Features: What specific features are you looking for?

 IT Staff: How many IT personnel do you have on staff? Do you regularly maintain the system?

PeopleSoft, for example, allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption.

On the other hand, take Workday as an example. It's simpler in terms of IT staffing because updates automatically roll out. One day you're working with one interface, and the next day it might change due to an overnight update by Workday. The advantage here is not needing IT staff to manage the transition. 

However, the downside is that updates occur at Workday's discretion, possibly without adequate time to inform all stakeholders about changes they'll encounter. Ultimately, the decision depends on your organization's needs and its capacity to manage change going forward.

I was typically more involved in the change management aspect, keeping leadership informed and working as a liaison between the developers and users. I'm also involved in the training aspect of implementations. 

None of them are inexpensive.

It boils down to two things: before you buy and after you buy.

Before you buy:
 Do your due diligence: Understand your organization's needs and capabilities.
 Evaluate your existing infrastructure: Assess your company's "capacity" to ensure
compatibility.
After you buy (post-selection):
 Choose your SI (Systems Integrator) carefully.
 Implement change management from the outset.
 Involve your training staff throughout the process.
The more you keep people informed, the fewer issues you're going have. Finally, assuming the System Integrator is top-notch and does a great job, make sure you have a training staff that is compatible with not only the developers, but also the Change Management folks.

It's really a three-legged stool of Project, Change, and Training Management. Or to use a different analogy, there are three different swimming lanes, and they all need to work in concert, communicate and work together.

Overall, I would rate the solution a nine out of ten. When Oracle bought them, those who implemented PeopleSoft were worried. People said, "PeopleSoft's dead. Oracle's going to kill them. Going to suffocate them." But thankfully, the user base was so loyal. That's what kept them alive. That's why we're still talking about PeopleSoft.

Regarding use cases, our company uses PeopleSoft for its entire ERP suite. PeopleSoft remains the best ERP solution available in the market, particularly for those focused on financials, HCM, or supply chain management. The solution's processing capabilities, integrations, stability, and availability of resources on the internet are among its amazing features. I would like to see Oracle ERP Cloud, which is new in the market and has been around for five to six years, eventually reach PeopleSoft's level. It is also important to note that the amount of information we get on the internet is very limited when you compare it with what you get on PeopleSoft. In short, PeopleSoft is amazing.

Regarding features, PeopleSoft excels in several areas, like stability, portability, and integrations, including PeopleSoft Component Interface. PeopleSoft Application Engine handles all batch-related jobs. Despite being around ten to fifteen years old, the Application Engine remains one of the best solutions in the market today, given its reliable performance.

When it comes to features, PeopleSoft's General Ledger functionality stands out. Creating and posting journal entries is seamless, with a low risk of errors. Even if errors occur, the system provides informative error messages rather than cryptic ones. So, even functional users can understand it very quickly.

At present, many clients are moving from PeopleSoft to Oracle ERP. However, to be completely honest, I believe that we should conduct a need-gap analysis in our company to determine if we must move away from PeopleSoft.

Regarding additional features of PeopleSoft in the next release, I am uncertain when it transitions to a SaaS product. Currently, PeopleSoft is more of a PaaS product. I expect PeopleSoft to eventually become a complete cloud solution to compete with other ERP products, including Oracle's ERP products. In short, I would like to see PeopleSoft's integration with ERP improve.

Our company works with Oracle PeopleSoft, and we have been using this solution for almost twenty years. Currently, I think we use PeopleSoft PeopleTools 8.57. However, I am not sure of the version we use, but we are currently upgrading to a newer version of PeopleTools. Our company is currently upgrading our test environments to the latest version, and we will be upgrading our production environments within the next month or so.

For stability, I rate the solution a nine out of ten.

Since PeopleSoft is a PaaS solution, it can be scaled up in terms of CPUs and memory while having the option of being hosted on Oracle Cloud. This allows for a straightforward process of scaling it horizontally and vertically simply by raising a request for scalability.

To consider the number of users using the solution within our company, it's worth noting that our company currently has approximately 60 employees, which marks a significant reduction compared to the past when we had over 800 employees.

We have been phasing out the use of PeopleSoft since we moved to Oracle ERP. Therefore, there are no plans to increase the number of users for PeopleSoft.

We work with Oracle Cloud Infrastructure. We also use Oracle PATH, Oracle RXi Reports, and Oracle OBIEE.

In our company, for more than twenty years, we have been using PeopleSoft. So, we were using a custom legacy application where we did not have any ERP. So we had the standalone machines talking to each other where we had a lot of data issues, integration issues like data conflicts and all. After implementing PeopleSoft as our ERP solution, I mean, we could get away with many other different subsystems. And with different technologies built into PeopleSoft. So we should get one system to help us and dissolve all those needs. We had many legacy systems.

For more than twenty years, our company has used PeopleSoft. Before implementing PeopleSoft as our ERP solution, we were using a custom legacy application, which led to a situation where standalone machines had to communicate with each other, resulting in numerous issues related to data management and integration issues like data conflicts. However, with the implementation of PeopleSoft, we could do away with many other subsystems we had in place, owing to the different technologies built into PeopleSoft. As a result, we got one system that could help us dissolve all of our needs. Previously, we had legacy systems.

The solution's initial setup is not straightforward. Additionally, PeopleSoft is not a cloud-based solution at present. Therefore, if Oracle focuses on converting PeopleSoft into a cloud-based solution, it would be really helpful for our company. Regarding the time required for deploying the product, if one considers PeopleTools upgrade and requirements, it usually takes around a day or two since the changes in the features of the solution can provide for the solution's upgrade. This way, one can have complete control over the solution. We used PeopleSoft Change Assistant to deploy the solution.

We have a technical team for deployments and maintenance. So, compared to other PaaS products where you don't have any control over deployment, with PeopleSoft, we have total control over the deployment process, including the timing and method of deployment and the ability to perform audits on the deployment.

The implementation process of the solution can be carried out with the help of an in-house team.

The ROI for the solution is good. Our organization has stuck with the solution for more than twenty years. So, from the aforementioned fact, one can imagine the solution's ROI. I would say that the solution's ROI is 100%.

I'm not into the part that manages the solution-related expenses. Right now, we are only paying for the solution's tools version, which is not hefty for our organization. The expenses related to the solution are nominal.

PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft. Overall, I rate this solution a nine out of ten.

PeopleSoft is used for human capital management in my organization. It can manage a lot of business areas, such as payroll, time and labor, and absences.

The solution is very good and we have been using it for a very long time keeping us organized.

PeopleSoft is a good core system. It has a lot of functionality. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good.

Employees can use PeopleSoft to input their time and their own absences. Additionally, they can look at their paychecks and configure their direct deposits.

PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration.

I have been using PeopleSoft for approximately 30 years.

The solution is very stable, it is a senior or mature solution.

PeopleSoft is scalable. We are decreasing employees versus increasing right now, but it has worked well for us. We are using the solution extensively in our organization. We plan to increase usage.

We have approximately 9,000 employees using the solution in my organization.

The product strategist from PeopleSoft is very good. I have not contacted the support myself but I have heard they are good.

We have used other systems in the past. The organization is a University and we have been here for a long time.

The initial implementation is complex. Everything is complex when you first start using a new system. If someone tells you it is not complex, they can not be telling the truth. However, the most recent upgrade from 9.1 to 9.2 was pretty good.

When we first implemented the solution we used consultants but recently we did the upgrade of the solution in-house. We saved a lot of money.

We have an IT team of four who do the maintenance, checkups, updates and patching. Additionally, they answer user help requests. We have an additional three or four developers and administrators that help out during projects.

We are a University and the cost and license are negotiated privately.

We did a complete evaluation of other solutions, such as cost and customer responses, and we determined PeopleSoft was best suited for us as a University.

PeopleSoft is a stable solution and it has a lot of functionality. Additionally, it has good product strategist and user input support.

I rate PeopleSoft a nine out of ten.

On-premises

We primarily use the solution for our payroll needs and in human resources. These are the areas in which I have expertise. 

I am acquainted with versions 8.8 and 9.2.

The solution allows us to explore the databases and enables people to properly develop their work. 

The main issue we have with the solution is that it is very expensive. This presents an issue when it comes to tabulating the many tariffs which exist in Mexico. 

We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it. 

I have been working with PeopleSoft for the past 14 years. 

We have encountered no bugs or glitches with the solution. 

The solution is easy to scale, expand and make bigger. 

We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it.

Deployment takes a minimum of six months and I speak from the vantage point of someone who has a year-and-a-half of experience with my company, primarily in the area of implementation. 

The main issue we have with the solution is that it is very expensive. This is an issue when it comes to tabulating the many tariffs which exist in Mexico.

The calculating of the taxes in Mexico is an issue which many companies face, as this must be done every two weeks. 

I would recommend the solution to others. 

I rate PeopleSoft as an eight out of ten.