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NetSuite ERP vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users reported immediate ROI with NetSuite ERP, citing superior currency handling, improved service, reporting, and error reduction versus QuickBooks.
Sentiment score
6.1
PeopleSoft offers cost-efficient ROI, maintained with minimal resources, outperforming costlier systems like Oracle and SAP in user satisfaction.
My current organization finds NetSuite ERP really helpful for cost reduction and return on investment in the long run.
 

Customer Service

Sentiment score
4.7
NetSuite ERP customer service is praised for premium support but criticized for delays and expertise issues in lower tiers.
Sentiment score
4.5
PeopleSoft's customer service is satisfactory, but users desire quicker, more detailed support, especially for complex issues and upgrades.
For the support of NetSuite ERP, I find that you have to buy it to get fast responses.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
7.7
NetSuite ERP is scalable for mid to large companies, though performance may slow during high transaction volumes.
Sentiment score
7.6
PeopleSoft is scalable and adaptable, excelling in performance and integration, though complex applications may pose challenges.
For golden partners, NetSuite ERP provides more options and enhanced reliability for scalability.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
7.5
NetSuite ERP is highly stable with 99.9% uptime, though improper configuration can cause issues, according to users.
Sentiment score
7.4
PeopleSoft is valued for its stability, consistent performance, customization, and quick resolution of rare bugs, despite minor issues.
In the past seven months working with NetSuite ERP, I encountered minimal escalations.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

NetSuite ERP needs improvements in usability, integration, customization, and features, with pricing and AI limitations possibly deterring clients.
PeopleSoft needs improvements in mobile UI, technical support, integration capabilities, and customization complexity, while enhancing performance and design.
They say it's quite buggy.
The addition of AI features in NetSuite ERP would enable automatic triggering, approval processes, and event streams to IT teams or cross-functional teams.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
 

Setup Cost

NetSuite ERP's pricing is flexible but high, with costs depending on users, modules, and potential discounts.
PeopleSoft's pricing is high and variable, with significant costs for licensing, setup, customization, and ongoing support.
My IT managers say that some of their features are quite expensive.
 

Valuable Features

NetSuite ERP offers role-based interfaces, flexible tools, and seamless integration, enhancing efficiency and scalability for growing businesses.
PeopleSoft excels in customization, integration, and scalability, offering user-friendly features for HR, finance, payroll, and comprehensive analytics.
NetSuite ERP's inventory management feature has helped optimize stock levels and customer satisfaction because the inventory management module is decent.
The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
 

Categories and Ranking

NetSuite ERP
Ranking in Activity Based Costing Software
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
Billing Software (3rd), Cloud ERP (2nd)
PeopleSoft
Ranking in Activity Based Costing Software
4th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Benefits Administration (3rd), Talent Management (5th), Demand Management (2nd), Talent Acquisition (4th)
 

Mindshare comparison

As of November 2025, in the Activity Based Costing Software category, the mindshare of NetSuite ERP is 7.0%, down from 9.5% compared to the previous year. The mindshare of PeopleSoft is 8.1%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Activity Based Costing Software Market Share Distribution
ProductMarket Share (%)
PeopleSoft8.1%
NetSuite ERP7.0%
Other84.9%
Activity Based Costing Software
 

Featured Reviews

Suryansh Kaushal - PeerSpot reviewer
Has improved access to transactional data and supported return on investment
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about NetSuite ERP. They don't appreciate having to pay for consultants or specialists to work with it. It's not easier for them to understand. But every other feature that NetSuite ERP has is pretty decent. They're even introducing new features such as Bill Capture which was introduced last year. My sales and warehouse managers don't find the demand planning feature effective. They say it's quite buggy.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
6%
Retailer
6%
Government
10%
University
8%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about NetSuite ERP. They don't appreciate having to pay for consultants or specialist...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about NetSuite ERP vs. PeopleSoft and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.