

PeopleSoft and Workday HCM are two leading human capital management solutions. User reviews suggest Workday HCM often has the upper hand in features and perceived value due to its extensive functionalities, despite higher costs.
Features:PeopleSoft offers extensive customization and strong integration capabilities with features like the General Ledger and integration across HR Payroll and Financials. Workday HCM is known for its centralized system, real-time reporting, and user-friendly interaction, enhancing employee data management and workflow automation.
Room for Improvement:PeopleSoft's outdated interface and complex upgrades often draw criticism, with users seeking better analytics and mobile capabilities. Workday's challenges include high pricing, integration complexities, and less customizable reporting, which can slow down data-heavy operations.
Ease of Deployment and Customer Service:PeopleSoft typically operates on on-premises systems, presenting customization benefits, whereas Workday uses cloud deployment for flexibility but faces customization limitations. PeopleSoft users may experience slower technical support due to Oracle's cloud focus. Workday’s customer service receives positive feedback; however, improvements could be made in response and problem resolution times.
Pricing and ROI:PeopleSoft's large implementation costs can offer substantial ROI for complex organizational needs, while Workday's transparency through module-based pricing is costly but justified by reduced operational complexities and human capital efficiencies.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
I have not found any other enterprise resource planning systems that are as well documented or as easily searchable as PeopleSoft.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Making tech support more accessible could help with customization needs.
You typically get a response the same day.
This rating reflects the limitation that custom applications do not receive support.
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I have never seen a breakdown of the software or any late response.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
More delivered artificial intelligence functionality in operations and finance would be helpful.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Creating complex reports has a steep learning curve and often requires specified training.
PeopleSoft is certainly cheaper than cloud solutions.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
The customizability to exactly match the requirements of the customer is what I appreciate about PeopleSoft.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| Workday | 9.0% |
| PeopleSoft | 3.6% |
| Other | 87.4% |


| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 50 |
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?
What benefits should be evaluated when considering Workday?
Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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