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PeopleSoft vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PeopleSoft offers cost-efficient ROI, maintained with minimal resources, outperforming costlier systems like Oracle and SAP in user satisfaction.
Sentiment score
1.0
SAP HCM improves ROI through talent management, process automation, and insights, enhancing decision-making and efficiency in months.
 

Customer Service

Sentiment score
4.5
PeopleSoft's customer service is satisfactory, but users desire quicker, more detailed support, especially for complex issues and upgrades.
Sentiment score
6.3
SAP HCM support is mixed, with high ratings for quick resolutions but challenges in communication and speed for complex issues.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
I am totally satisfied with the response time and quality of support.
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is scalable and adaptable, excelling in performance and integration, though complex applications may pose challenges.
Sentiment score
7.2
SAP HCM offers excellent scalability and flexibility, accommodating various organizational sizes and diverse industries for smooth expansion.
This rating reflects the limitation that custom applications do not receive support.
This solution deserves a 10 because we can easily scale and upgrade to new versions.
SAP HCM is quite scalable.
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its stability, consistent performance, customization, and quick resolution of rare bugs, despite minor issues.
Sentiment score
7.0
SAP HCM is reliable with occasional configuration issues; many users appreciate its adaptability and stable performance, though improvements are needed.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
 

Room For Improvement

PeopleSoft needs improvements in mobile UI, technical support, integration capabilities, and customization complexity, while enhancing performance and design.
SAP HCM requires updates in usability, integration, and cost-efficiency to improve functionality and accessibility for smaller businesses.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
SAP HCM needs to be more customizable to fit unique organizational processes.
The organizational management (OM) side needs improvement due to frequent reorganization.
We sometimes face issues in the minor version, requiring us to upgrade to the major version.
 

Setup Cost

PeopleSoft's pricing is high and variable, with significant costs for licensing, setup, customization, and ongoing support.
SAP HCM is costly with complex licensing, better for large enterprises; negotiation may affect the total investment.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
I would rate pricing for SAP as one because the price is high.
 

Valuable Features

PeopleSoft excels in customization, integration, and scalability, offering user-friendly features for HR, finance, payroll, and comprehensive analytics.
SAP HCM excels in payroll management, integration, and flexibility, offering robust reporting, global solutions, and seamless HR data management.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
 

Categories and Ranking

PeopleSoft
Ranking in Benefits Administration
3rd
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (1st), Talent Acquisition (4th)
SAP HCM
Ranking in Benefits Administration
4th
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
59
Ranking in other categories
Cloud HCM (3rd)
 

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of PeopleSoft is 8.1%, down from 12.7% compared to the previous year. The mindshare of SAP HCM is 10.6%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
PeopleSoft8.1%
SAP HCM10.6%
Other81.3%
Benefits Administration
 

Featured Reviews

IanCampbell - PeerSpot reviewer
Saves time through transclusion - using a single record across multiple modules
The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
9%
University
8%
Computer Software Company
8%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise39
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about PeopleSoft vs. SAP HCM and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.