PeopleSoft and SAP HCM compete in the human capital management category. SAP HCM holds the upper hand due to its advanced features and seamless integration with other SAP modules, despite higher costs.
Features: PeopleSoft offers a customizable platform that integrates well with existing IT infrastructures, enterprise-wide solutions, and seamless upgrade capabilities. SAP HCM shines with its global payroll capabilities, enterprise integration, and effective mobile and analytics applications.
Room for Improvement: PeopleSoft requires enhancements in mobile accessibility, user interface modernization, and integration ease, while SAP HCM needs to address high costs, licensing complexities, and integration challenges with HCM and other systems.
Ease of Deployment and Customer Service: PeopleSoft is primarily on-premises, providing flexible support, though with variable technical support effectiveness. SAP HCM supports both on-premises and cloud deployments, with high customer service ratings despite licensing negotiation challenges.
Pricing and ROI: PeopleSoft is costly with pricing based on user count and module usage, yet offers good ROI due to its customization. SAP HCM is expensive, particularly for SMEs, with competitive pricing for larger packages. Both require business need evaluations and negotiations for optimized ROI.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
I am totally satisfied with the response time and quality of support.
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
This rating reflects the limitation that custom applications do not receive support.
This solution deserves a 10 because we can easily scale and upgrade to new versions.
SAP HCM is quite scalable.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
SAP HCM needs to be more customizable to fit unique organizational processes.
The organizational management (OM) side needs improvement due to frequent reorganization.
We sometimes face issues in the minor version, requiring us to upgrade to the major version.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
I would rate pricing for SAP as one because the price is high.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
When we face challenges and raise tickets, Red Hat provides support within an hour, fixes bugs, and allows us to move to production after resolving issues.
The main benefit SAP HCM provides is that we have all the information in one place; it is basically one centralized system with all the information rather than having multiple systems across the organization.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
Product | Market Share (%) |
---|---|
PeopleSoft | 8.1% |
SAP HCM | 10.6% |
Other | 81.3% |
Company Size | Count |
---|---|
Small Business | 27 |
Midsize Enterprise | 16 |
Large Enterprise | 50 |
Company Size | Count |
---|---|
Small Business | 17 |
Midsize Enterprise | 7 |
Large Enterprise | 39 |
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
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