Lansweeper Reviews

Name: Lansweeper
Brand: Lansweeper
Rating: 4.2 (9 reviews)

4.2 out of 5

9 reviews
100% willing to recommend

What is Lansweeper?

Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what?’ This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.

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Lansweeper is the #7 ranked solution in top IT Asset Management solutions. PeerSpot users give Lansweeper an average rating of 8.4 out of 10. Lansweeper is most commonly compared to ServiceNow: Lansweeper vs ServiceNow. Lansweeper is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.

Helped 854,618 peers since 2012

Featured Lansweeper reviews

Victor Vu

Regional IT Infrastructure Operations Specialist at Deheus

We use Lansweeper primarily for scan discovery and device access discovery within our IT environment The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable. It provides us with detailed information such as GPU, CPU, memory, and OS after scanning…

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Anil Rao

Vice President Delivery & Operations at Rezilyens

Lansweeper provides good reports from every asset including the host name, IP address, and firmware version, it's all there. If it's a server, it tells you which services are running. There are about 124 columns for you to pick and choose from. The solution is easy to deploy, easy to use, and scalable, whether for 1,000 devices or 1,000,000 devices. They have recently released a beta version which we're hoping our smaller customers can use.

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Bo Kennedy

Director Managed Services, NOC at Fulcrum Technology Solutions, LLC

A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product. It is very flexible and very powerful. The reporting scripts that are continually posted are a real benefit. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed. Its functionality is very solid. The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all. It is really easy to use in contrast to some more enterprise-level solutions. All the information is basically very accessible. It's a powerful tool for someone who has to do a lot of functions by themself, as opposed to spreading it around between multiple users. For a small business that has an administrator or a couple of administrators that need tons of information in a central location, and that has some compliance people that have to run reports and are not necessarily power users, it is a great product.

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Lansweeper mindshare

As of June 2025, the mindshare of Lansweeper in the IT Asset Management category stands at 12.7%, up from 10.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Asset Management

PeerResearch reports based on Lansweeper reviews

Type	Title	Date
Category	IT Asset Management	Jun 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 5, 2025	Download
Comparison	Lansweeper vs ServiceNow	Jun 5, 2025	Download
Comparison	Lansweeper vs ServiceNow Discovery	Jun 5, 2025	Download
Comparison	Lansweeper vs BMC Helix Discovery	Jun 5, 2025	Download

Title	Rating	Mindshare	Recommending
ServiceNow	4.3	20.9%	92%	221 interviews Add to research
Qualys VMDR	4.1	3.4%	94%	94 interviews Add to research

Valuable Features

Lansweeper excels in IT asset management, supporting multiple platforms and agentless deployment. It offers ease of use, powerful reporting features, and valuable cybersecurity insights. Users benefit from detailed inventory information, system monitoring, and efficient compliance checks. The ability to track device performance remotely and gather extensive data from network devices enhances operational efficiency. Lansweeper's scalability and centralized dashboard streamline managing IT assets across diverse environments, saving time and providing comprehensive lifecycle management features.

"The most valuable feature of Lansweeper is that it can gather all the devices online and offline and generate proper IT assets."
"The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable."
"One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools."

Room for Improvement

Lansweeper could enhance the help desk by making it more user-friendly. Users find the current reporting capabilities limited, needing more customization. There's a call for better asset management and improved software deployment on endpoints. Users express dissatisfaction with support, citing the need for more knowledgeable staff and better communication methods. Security functions like vulnerability management are desired, and the cloud version lacks features available in the on-prem version.

"In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements."
"In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license."
"The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal."

Pricing

Enterprise buyers evaluating Lansweeper find it cost-effective, especially for managing hundreds of devices, with licensing often based on device count. While some note price increases aligning with competitors, others highlight its affordability compared to SolarWinds, citing about 35 cents per device and free licensing under 100 nodes. Users appreciate regular updates and efficient discovery capabilities for various devices, deeming the pricing fair and valuable for extensive IT asset management needs.

"It is not high and it is fair according to the worth it offers."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Lansweeper's pricing a seven out of ten."
"The Lansweeper's price has increased and is now on par with or even higher than competitors, it still offers significant value in the area of IT asset management."

Popular Use Cases

Organizations utilize Lansweeper primarily for IT inventory management by monitoring Windows machines and devices, managing asset discovery, securing compliance with critical service controls, and automating software deployments across workstations. The tool supports governance, distinguishes between IT and OT assets, and offers robust reporting capabilities to efficiently track and manage numerous endpoints. Lansweeper is increasingly adopted for cloud configurations and enhancing operational technologies within various IT environments.

Service and Support

Users are satisfied with Lansweeper's support, noting it as responsive and helpful, especially via email. Some users face challenges due to time differences with the Belgium-based help desk. Despite limited direct interaction, users commend the technical support for being effective, particularly with documentation and remote assistance. Many rarely need support due to Lansweeper's reliability, while others handle technical issues in-house. Lansweeper's technical support is generally rated eight.

Deployment

Lansweeper's initial setup is described as straightforward by experienced users, though not ideal for beginners without admin skills. It can be implemented quickly, often taking less than half an hour. The transition to the cloud can present challenges, especially for those not regularly accessing the network. Deployment is managed easily, and while agents are not required, they assist with tasks, streamlining the process significantly. Users view it as efficient and user-friendly.

Scalability

Lansweeper scales effectively for small to medium-sized businesses, managing thousands to millions of devices. Challenges might occur at large enterprises needing remote collectors and centralized data handling. Users appreciate Lansweeper's ability to accommodate extensive operations, though global deployment requires additional configuration. Despite lacking regional offices in places like Vietnam, users assign high scores for scalability. Lansweeper effectively supports organizations with substantial user bases, making it a popular choice for large enterprises worldwide.

Stability

Lansweeper is described as stable and reliable, although users encounter issues when pushing server limits, such as requesting CPU data from multiple workstations quickly. During these times, performance dips, leading to slowdowns or interruptions. Extending task timeframes aids performance. Users have not upgraded hardware, which may improve results. Despite these limitations under heavy loads, Lansweeper remains user-friendly in regular tasks.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Lansweeper Buyer's Guide for additional reliable information.