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Lansweeper pros and cons

Vendor: Lansweeper
4.2 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Lansweeper excels in IT asset management, providing crucial insights into network devices, both online and offline.
The capability to scan devices automatically and report data to the cloud, especially during remote work conditions, adds significant value.
Lansweeper's functionality in monitoring CPU, memory, and network usage allows for precise resource consumption assessments.
Supporting agentless deployment with easy report generation makes Lansweeper suitable for small businesses seeking simplified IT management.
Its extensive reporting capabilities and the ability to track log-on times enhance monitoring efficiency and user experience validation.

CONS

Lansweeper lacks an end-to-end asset management tool.
Improvement is needed in the feature to deploy software in endpoints.
Support could be enhanced, as the support staff may benefit from increased knowledge.
The absence of a Lansweeper office in Vietnam complicates finding the right vendor for licensing.
Reporting has glitches and requires more customization to meet customer needs.
 

Lansweeper Pros review quotes

reviewer1330542 - PeerSpot reviewer
Network Engineer at a government with 501-1,000 employees
Nov 3, 2021
We've found the most value right now in the inventory of the equipment.
Bo Kennedy - PeerSpot reviewer
Director Managed Services, NOC at Fulcrum Technology Solutions, LLC
Mar 21, 2022
A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product.
Anil  Rao - PeerSpot reviewer
Vice President Delivery & Operations at Rezilyens
May 19, 2022
Provides good reports from every asset.
Learn what your peers think about Lansweeper. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Rodrigo Américo - PeerSpot reviewer
Security Engineer at Dock
Nov 16, 2022
The solution provides inventory information that is very important to our company.
reviewer1330542 - PeerSpot reviewer
Network Engineer at a government with 501-1,000 employees
Feb 2, 2023
The most valuable feature of Lansweeper is IT asset management. In the realm of cybersecurity, having knowledge of what is on the network is critical. We are able to conduct reports and see the assets we have. Initially, the solution required a machine on the local network to scan everything, but it has evolved to include agents that can report to a device, and more recently, an agent that can send data to the cloud even if the device is outside of the network. This has proven to be especially useful during the pandemic, as it has allowed us to keep track of devices that have been sent home with employees.
SofiaPatsea - PeerSpot reviewer
Business Development Manager at SYNTAX IT Inc.
Oct 20, 2023
Lansweeper is very easy to use, and its technical support is very good.
DA
IT Supervisor at a agriculture with 11-50 employees
Dec 19, 2023
One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware of the need to reboot for system optimization. Lansweeper helps verify such information by collecting log data. Another noteworthy feature is the capability to track CPU, memory, and network usage on workstations at intervals, say every thirty minutes. This allows me to assess the user's experience and validate their claims about resource consumption. For instance, if a user complains about high memory usage, Lansweeper enables me to verify the actual usage and address the issue accurately. This level of monitoring granularity is something I find particularly useful and haven't seen in many other tools.
Victor Vu - PeerSpot reviewer
Regional IT Infrastructure Operations Specialist at Deheus
Nov 12, 2024
The use of Teams for EdgeScript agent and agentless scanning of devices within our network proves valuable.
GK
Ict Advisor at SOS Children's Villages
May 15, 2025
The most valuable feature of Lansweeper is that it can gather all the devices online and offline and generate proper IT assets.
IK
CTO at Four Nine Agency
Jun 18, 2025
We have seen a return on investment with Lansweeper, as we save time preparing reports for Microsoft, and it has been very useful in terms of cost savings.
 

Lansweeper Cons review quotes

reviewer1330542 - PeerSpot reviewer
Network Engineer at a government with 501-1,000 employees
Nov 3, 2021
The help desk is not exactly its strong suit.
Bo Kennedy - PeerSpot reviewer
Director Managed Services, NOC at Fulcrum Technology Solutions, LLC
Mar 21, 2022
I don't have any complaints about it, and I've never really had any issues. It isn't wizard-driven or anything like that, but it doesn't need to be. For someone who is not familiar with system administration, it would be daunting. There would be a lot of info there. They wouldn't necessarily know what to do, but that's not its target audience. For its target audience, in particular, it doesn't need to change. It is really a good tool.
Anil  Rao - PeerSpot reviewer
Vice President Delivery & Operations at Rezilyens
May 19, 2022
Lacks an end-to-end asset management tool.
Learn what your peers think about Lansweeper. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Rodrigo Américo - PeerSpot reviewer
Security Engineer at Dock
Nov 16, 2022
The feature to deploy software in endpoints needs to be improved.
reviewer1330542 - PeerSpot reviewer
Network Engineer at a government with 501-1,000 employees
Feb 2, 2023
The support is an area that could improve. The support staff could be more knowledgeable.
SofiaPatsea - PeerSpot reviewer
Business Development Manager at SYNTAX IT Inc.
Oct 20, 2023
It would be great if Lansweeper could combine security functions like vulnerability management.
DA
IT Supervisor at a agriculture with 11-50 employees
Dec 19, 2023
The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of direct interaction with support personnel, making it difficult to have real-time conversations or seek immediate assistance, which is not ideal.
Victor Vu - PeerSpot reviewer
Regional IT Infrastructure Operations Specialist at Deheus
Nov 12, 2024
In Vietnam, there's no Lansweeper office, making it difficult to find the right vendor to get the license.
GK
Ict Advisor at SOS Children's Villages
May 15, 2025
In Lansweeper, reporting has some glitches. Reporting needs to be more customized as per customer requirements.
IK
CTO at Four Nine Agency
Jun 18, 2025
For example, Lansweeper can scan 7-Zip version 7.2, but when a new version 7.3 comes out, Lansweeper shows it as new software, requiring us to manually add this software to the whitelist or change it in reports; it should be counted as the previous version.