BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
| Product | Market Share (%) |
|---|---|
| BMC Helix Discovery | 6.6% |
| ServiceNow | 19.9% |
| Lansweeper | 10.2% |
| Other | 63.3% |
| Type | Title | Date | |
|---|---|---|---|
| Category | IT Asset Management | Sep 14, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Sep 14, 2025 | Download |
| Comparison | BMC Helix Discovery vs ServiceNow | Sep 14, 2025 | Download |
| Comparison | BMC Helix Discovery vs Lansweeper | Sep 14, 2025 | Download |
| Comparison | BMC Helix Discovery vs ServiceNow Discovery | Sep 14, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| ServiceNow | 4.2 | 19.9% | 91% | 223 interviewsAdd to research |
| Qualys VMDR | 4.2 | 3.0% | 94% | 95 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 76 |
| Midsize Enterprise | 62 |
| Large Enterprise | 344 |
BMC Helix Discovery was previously known as Discovery, ADDM, Atrium Discovery & Dependency Mapping.
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
| Author info | Rating | Review Summary |
|---|---|---|
| Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees | 4.0 | I used BMC Helix Discovery to manage data center migrations by identifying assets and their connections. Its flexibility in data extraction, despite a challenging query language, makes it powerful, though the query language requires improvement. |
| System Administrator at Porto Editora | 4.0 | I use BMC Helix Discovery for mapping data center assets and their relationships, which integrates with our CMDB in BMC Helix ITSM. Its asset visibility aids compliance, though I wish it were cheaper and had better support. It delivers good ROI. |
| Technical and Business Consultant at a comms service provider with 11-50 employees | 4.0 | I’ve used BMC Helix Discovery for years in telecom projects, valuing its CMDB integration and fault identification, though support response times need improvement. It's scalable, offers hybrid deployment, and we look forward to AI-driven autonomous operations. |
| Project Manager at a computer software company with 1,001-5,000 employees | 4.0 | I use BMC Helix Discovery to identify network components like servers and routers and integrate this data into our CMDB. While the tool excels at component recognition, it needs improvement in reducing duplicate records compared to SCCM. |
| IT Director at a tech services company with 1-10 employees | 4.5 | I find BMC Helix Discovery invaluable for its AI-driven prediction capabilities, integrating IT and business operations, and improving operational efficiency. However, its IoT capabilities need enhancement, and a 314% ROI is achievable with expert guidance. |
| Soo at a manufacturing company with 10,001+ employees | 4.5 | BMC Helix Discovery provides over 95% accuracy in results and is user-friendly with valuable features like a comprehensive view and security; however, it needs improvement in database configuration and storage virtualization, but still justifies its investment with customization options. |
| Solutions Architect at Kinsfolk Technology Private Limited | 5.0 | I use BMC Helix Discovery as an inventory tool to identify infrastructure details and dependencies. It's stable, fast, and efficient, completing discovery in about 15-20 days. However, separate customer portals would enhance asset management for multiple clients. |
| Product Manager at Blue Turtle Technologies | 5.0 | I use BMC Helix Discovery for IT Service and Operations Management, benefiting Enterprise Service Management. Its agent-less, hybrid discovery covers clouds and on-premises, with seamless ROI. There's no urgent need for improvements, and we deploy it on AWS. |
