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BMC Helix Discovery vs Faddom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Faddom
Ranking in IT Asset Management
17th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
0
Ranking in other categories
Migration Tools (29th), Cloud Migration (32nd), IT Service Management (ITSM) (50th), Configuration Management Databases (6th), Data Center Infrastructure Management (22nd)
 

Mindshare comparison

As of December 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 5.7%, down from 9.0% compared to the previous year. The mindshare of Faddom is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
BMC Helix Discovery5.7%
Faddom2.1%
Other92.2%
IT Asset Management
 

Featured Reviews

reviewer2729955 - PeerSpot reviewer
Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees
Flexible data discovery has streamlined processes and enhances efficiency
The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction. If there is data it doesn't extract and you understand TPL, you can write your own patterns to pull the data out of it, making it very powerful from that standpoint. The query language is somewhat challenging to learn as it uses a Berkeley database. However, it has an excellent query building tool, and they have recently released a new visually-based version, which is very beneficial. Extracting data is straightforward through writing queries, running them, and pulling reports. The scanning process and credential setup are also easily manageable. Overall, it is an excellent tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
9%
Government
8%
Manufacturing Company
13%
Government
7%
Retailer
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...
What needs improvement with BMC Helix Discovery?
Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.
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Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: December 2025.
879,310 professionals have used our research since 2012.