We performed a comparison between BMC Helix Discovery and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution."
"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."
"A valuable feature concerns the ability to integrate with different solutions."
"The solution is very stable and powerful."
"Weekly reports to management really make our life simple."
"The solution is definitely useful."
"It is a stable solution. The stability is okay."
"BMC provides great support. As managed service support, they are gold."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release."
"The product is quite flexible."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The most valuable feature is the distribution module."
"We could quickly understand what was going on and what the customer wanted to do."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."
"The monitoring tools could be more stable."
"The solution is definitely useful."
"BMC Helix Discovery needs more customization options."
"There are certain limitations in the mapping feature of the solution."
"We would like updates more often."
"Management of its own application infrastructure and integrations with other BMC tools."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"There should be some improvements in the predefined templates in IFS Applications."
"The solution needs to improve its documentation and user-friendliness."
"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
"There were initial difficulties when I started using the application."
"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."
"Technical support could be improved."
BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews. BMC Helix Discovery is rated 8.6, while IFS Cloud Platform is rated 7.8. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo. See our BMC Helix Discovery vs. IFS Cloud Platform report.
See our list of best IT Asset Management vendors.
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