BMC Helix Discovery Reviews

Name: BMC Helix Discovery
Brand: BMC
Rating: 4 (19 reviews)

Vendor: BMC

4.2 out of 5

19 reviews
88% willing to recommend

234 followers

What is BMC Helix Discovery?UNIXBusinessApplication
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BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

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BMC Helix Discovery is the #2 ranked solution in top IT Asset Management solutions. PeerSpot users give BMC Helix Discovery an average rating of 8.4 out of 10. BMC Helix Discovery is most commonly compared to ServiceNow: BMC Helix Discovery vs ServiceNow. BMC Helix Discovery is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 767,319 peers since 2012

Featured reviews

Shirish Kamalapurkar

Solutions Architect at Kinsfolk Technology Private Limited

Feb 22, 2023

Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…

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Faisal-Syed

Technical Lead at GBM

Jul 17, 2023

BMC Helix Discovery is very intuitive. All of BMC's products are intuitive and simple to look at from a look-and-feel perspective. They have tabs like "discover," which means to discover something, "managing," which means you can manage something. They are very intuitive. If you know the language, you understand what it does. Another thing is that it is easy to implement because BMC is a virtual appliance you can use in your environment. It's not like you have to install an operating system. Instead, you must install the binaries or dependencies before installing the application. It's a complete package in one bundle as a virtual appliance. You don't have to provide a machine or libraries or install dependencies or verifications. The solution is agentless and non-intrusive.

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ShashiGupta

Soo at a manufacturing company with 10,001+ employees

Mar 13, 2024

The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information. The new features of the blueprint open doors for platform teams within organizations. In manufacturing or service industries, specific platform levels of networks are available, and the product simplifies finding that information. Modeling is also easier. Apart from these, there are many other features, but the most promising factor is user-friendliness. It's straightforward: scan it, and you'll get the result. Another important aspect is security. BMC Helix Discovery's visualization may not be available in other tools. Compliance metrics and results from Tenable and Splunk are promising, but they usually filter information. BMC Helix Discovery provides a holistic view, which is valuable. I consider BMC Helix Discovery easy to learn, especially with proper training or one month of good mentorship.

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BMC Helix Discovery market share

As of March 2024, the market share of BMC Helix Discovery in the IT Asset Management category stands at 9.4%, marking a decrease of 9.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Asset Management

Key learnings from peers

Last updated Mar 19, 2024

Valuable Features

"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"It is a stable solution. The stability is okay."

Room for Improvement

"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The license model could be more flexible and cheaper pricing."

Pricing

"I rate the pricing an eight out of ten. All BMC products are expensive."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"We have a perpetual license for the solution."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BMC Helix Discovery Buyer's Guide for additional reliable information.