Automation Anywhere (AA) Reviews

Name: Automation Anywhere (AA)
Brand: Automation Anywhere
Rating: 4 (483 reviews)

Vendor: Automation Anywhere

4.2 out of 5

483 reviews
95% willing to recommend

4,099 followers

Post review

What is Automation Anywhere (AA)?UNIXBusinessApplication
Price:

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

Get the Automation Anywhere (AA) Buyer's Guide and find out what your peers are saying about Automation Anywhere (AA), UiPath, Microsoft Power Automate and more!

Automation Anywhere (AA) is the #3 ranked solution in best RPA tools and top Process Mining solutions. PeerSpot users give Automation Anywhere (AA) an average rating of 8.4 out of 10. Automation Anywhere (AA) is most commonly compared to UiPath: Automation Anywhere (AA) vs UiPath. Automation Anywhere (AA) is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Automation Anywhere (AA)

April 2024

Get the report

Helped 767,319 peers since 2012

Featured reviews

Bonnie Dallum

Global Intelligent Automation COE Lead at Cargill

Oct 21, 2023

One of the reasons that we chose Automation Anywhere years ago was because of the security because we need to secure both our customer and our vendor data. We have a lot of confidential data that we work with every day. Automation Anywhere has an audit tracker feature. When you build a bot, it has a trail of how you went about developing that particular bot. We integrate other tools within Automation Anywhere. Overall, it's fairly easy. We have about 265 bots in production today. We see bigger challenges on the business side if they change a template and then fail to tell us that we need to change the bot. We leverage IQ BOT. We have another tool that we leverage as well for document processing called Intelligent Document Processing (IDP). I want to learn more about CoPilot and then the process discovery tool. We are part of the Pathfinder program. It's more of a program versus a tool, but we're working with people to learn how we can scale our whole program using Pathfinder.

Read full review

RohitShetty

Product Owner at BHP

Mar 5, 2024

It meets the productivity targets that we have set for ourselves. The customer service that they provide is also quite efficient. They try to keep a close eye on our key problem areas and how they can be a partner in solving it. It has always been a very positive collaboration with them. The integration of automation into our workflows, APIs, business applications, and documents with Automation Anywhere is quite good. It is quite seamless and scalable. They are certified. We can only adopt it if it is a certified integration. Automation Anywhere has helped save time and cost. The savings are tangible and recorded with us.

Read full review

Daniele Salgado

RPA CoE Manager at Vale

Nov 12, 2023

We like Automation Anywhere's Citizen Developer program. We've been doing this for a while now. It helps to expand platform adoption within our company and encourage more people to use it. It has been good to see the engagement. We've done some events and hackathons and hope to do another one in November. We like having an easy tool to share with our business users. It isn't hard for business users without technical skills to use Automation Anywhere. We've received positive feedback from them, saying it was an easy tool to learn, especially with the latest version. We set up a training program, and new developers can learn the basics in around a week and start programming bots in three weeks to a month. We are currently doing some PoCs for generative AI and trying to see if it fits, but we're also concerned about the safety of our users and information security, so our approach is always conservative. We don't want to do anything that creates unnecessary risk for the company.

Read full review

Automation Anywhere (AA) video interviews

Watch video interviews with real Automation Anywhere (AA) users to learn how the Robotic Process Automation (RPA) solution helped improve their organization. The videos include info about the challenges and benefits of implementing Automation Anywhere (AA).

Nov 12, 2023

Srikanth Haridoss

Director of Platform and Hyperautomation Services at Paramount

Read review

Nov 12, 2023

Christian Pinheiro

Executive Tech Manager at Inter

Read review

Nov 12, 2023

Matt Ham

VP Digital Automation at Osaic

Read review

Automation Anywhere (AA) market share

Product category:

As of March 2024, the market share of Automation Anywhere (AA) in the Robotic Process Automation (RPA) category stands at 9.8%, marking a decrease of 36.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Key learnings from peers

Last updated Mar 10, 2024

Valuable Features

"The core RPA service that it provides and the stability that it has in maintaining that as a cloud service solution is a key enabler for us. Its stability is good, and the low-code/no-code setup that it has is very user-efficient."
"By implementing processes using Automation Anywhere, we can save up to 3,000 euros within two weeks of development."
"Automation Anywhere's central command center is good."

Room for Improvement

"The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool."
"The help Automation Anywhere offers during setup isn't great for smaller companies like ours."
"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."

Pricing

"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Automation Anywhere (AA) Buyer's Guide for additional reliable information.