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Automation Anywhere vs Bizagi comparison

Automation Anywhere and Bizagi are both solutions in the Business Process Management (BPM) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while Bizagi is ranked #5 with an average rating of 8.3. Automation Anywhere holds a 0.2% mindshare in BPM, compared to Bizagi’s 6.1% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 92% of Bizagi users who would recommend it.
Automation Anywhere
Read 608 Automation Anywhere reviews
  • 13,139 Views
  • 131 Comparison Views
96% willing to recommend
Bizagi
Read 83 Bizagi reviews
  • 7,231 Views
  • 4,194 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Bizagi and Automation Anywhere are key players in business process and workflow automation, each with unique strengths. Bizagi has an advantage in affordability and customer support, whereas Automation Anywhere excels with advanced features, which justify its higher cost.

Features: Bizagi offers a user-friendly drag-and-drop process modeling, efficient automation processes, and a collaborative environment for enhancing workflows. Automation Anywhere provides robust robotic process automation, detailed task automation, powerful analytics, and cognitive capabilities for complex workflows.

Room for Improvement: Bizagi could enhance integration error detection and improve its documentation features for better clarity. Additionally, expanding support for more complex integrations would be beneficial. Automation Anywhere should focus on reducing onboarding times and refining its feature complexity for easier adoption. Also, enhancing modular functionality could simplify code management.

Ease of Deployment and Customer Service: Bizagi is known for its straightforward deployment, supported by strong customer service, making integration with current systems easier. Automation Anywhere, while offering a smooth cloud-based deployment, requires more extensive onboarding, but matches with proactive customer support to assist with its advanced features.

Pricing and ROI: Bizagi provides a cost-effective solution with a solid return on investment, appealing to small-to-medium enterprises with competitive licensing and support costs. Automation Anywhere involves a higher initial investment but offers substantial ROI through its extensive features, targeting larger enterprises needing advanced automation.

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To learn more, read our detailed Automation Anywhere vs. Bizagi Report (Updated: August 2025).
Buyer's Guide
Automation Anywhere vs. Bizagi
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers varied ROI, with quick returns from task automation and improved efficiency despite initial costs.
Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
For more quotes and insights, download the Automation Anywhere report
No quotes available
For more quotes and insights, download the Bizagi report
Prafful Jha - PeerSpot reviewer
JV
RK
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is mixed, with praise for knowledgeable staff but concerns about response times and support quality.
Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
For more quotes and insights, download the Bizagi report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewerPaparao Nadipineni - PeerSpot reviewer
FL
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is praised for scalability, enabling easy expansion and resource adjustment while efficiently accommodating diverse automation needs.
Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
For more quotes and insights, download the Automation Anywhere report
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
For more quotes and insights, download the Bizagi report
Michal Wrobel - PeerSpot reviewerVikas-Jaiswal - PeerSpot reviewer
KP
Paparao Nadipineni - PeerSpot reviewer
FL
 

Stability Issues

Sentiment score
6.9
Automation Anywhere's stability varies; reliable for some, issues arise with legacy systems and updates but improves with strong infrastructure.
Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
For more quotes and insights, download the Automation Anywhere report
No quotes available
For more quotes and insights, download the Bizagi report
Vikas-Jaiswal - PeerSpot reviewerRohit-Pawar - PeerSpot reviewerOctavio Medina - PeerSpot reviewer
 

Room For Improvement

Automation Anywhere needs improved integrations, UI, debugging, support, scalability, pricing, and training resources for better adoption.
Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
For more quotes and insights, download the Bizagi report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewerPaparao Nadipineni - PeerSpot reviewer
FL
 

Setup Cost

Automation Anywhere is costly for small businesses, with flexible pricing and discounts, yet challenges persist in price-sensitive markets.
Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
For more quotes and insights, download the Bizagi report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewer
FL
 

Valuable Features

Automation Anywhere simplifies bot creation with intuitive tools, AI-driven features, and strong integration, enhancing productivity and process automation.
Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
For more quotes and insights, download the Bizagi report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewerPaparao Nadipineni - PeerSpot reviewer
FL
reviewer2596632 - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
608
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Bizagi
Ranking in Business Process Management (BPM)
5th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Business Process Design (4th), Process Automation (5th), Rapid Application Development Software (14th), Low-Code Development Platforms (9th), No-Code Development Platforms (5th)
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.2%, up from 0.0% compared to the previous year. The mindshare of Bizagi is 6.1%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
See all answers
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
See all answers
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
See all answers
 

Comparisons

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Compared 24% of the time
UiPath Platform vs Automation Anywhere Logo
UiPath Platform vs Automation Anywhere
Compared 21% of the time
Blue Prism vs Automation Anywhere Logo
Blue Prism vs Automation Anywhere
Compared 10% of the time
Python RPA vs Automation Anywhere Logo
Python RPA vs Automation Anywhere
Compared 6% of the time
AutomationEdge vs Automation Anywhere Logo
AutomationEdge vs Automation Anywhere
Compared 3% of the time
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Camunda vs Bizagi Logo
Camunda vs Bizagi
Compared 23% of the time
Visio vs Bizagi Logo
Visio vs Bizagi
Compared 20% of the time
Lucidchart vs Bizagi Logo
Lucidchart vs Bizagi
Compared 6% of the time
SAP Signavio Process Manager vs Bizagi Logo
SAP Signavio Process Manager vs Bizagi
Compared 5% of the time
Appian vs Bizagi Logo
Appian vs Bizagi
Compared 4% of the time
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Product Reports

Buyer's Guide
Automation Anywhere
August 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Bizagi
August 2025
Bizagi reportDownload Bizagi product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Buyer's Guide
Automation Anywhere vs. Bizagi
August 2025
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