Automation Anywhere vs Tungsten TotalAgility comparison

Automation Anywhere and Tungsten Automation are both solutions in the Intelligent Document Processing (IDP) category. Automation Anywhere is ranked #3 with an average rating of 8.4, while Tungsten Automation is ranked #6 with an average rating of 9.0. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 89% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between Automation Anywhere and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. Tungsten TotalAgility Report (Updated: July 2025).

Buyer's Guide

Automation Anywhere vs. Tungsten TotalAgility

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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PrashanthR

Lead Software Engineer at a financial services firm with 10,001+ employees

Great with recognition and provides a high level of confidence in terms of extraction capabilities

When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The pricing is excellent. I would give them perfect marks in that regard."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"I would recommend Automate because it has made my work much easier."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"We have found the pricing to be very reasonable."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

More Automate pros

"We've noticed time savings of up to 40 minutes, based on wait time and verification delays."

"The best feature of AA is the scheduling and the triggering..."

"Automation is going to become a new area we will certainly encourage a lot of people to pursue because of the lasting dividends it provides, including saving time and manpower."

"It save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project."

"We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs."

"As a solution for process automation, it's been very easy for us to use, and I don't think that we could have done it with any other solution."

"This RPA software has good scalability and stability, is easy to understand and easy to use, even for users who have no experience with automation software."

"Overall, I would rate Automation Anywhere a nine out of ten."

More Automation Anywhere pros

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"It's not so complex to design what you need to."

"One feature I like is that it makes the matrix easy for an unstructured document."

"Kofax TotalAgility is stable."

"Data extraction and auto-classification are great features."

"Great with recognition providing a high level of confidence."

"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."

"Now it has an OCR, optical character recognition, engine where it can extract data from the document."

More Tungsten TotalAgility pros

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

More Automate cons

"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."

"Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks."

"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."

"The Excel command has some limitations that they are working on."

"Working with the Automation Anywhere servers and domains have proven to be difficult. We are trying to get more licenses and servers set up, so we can run multiple scenarios simultaneously."

"The older versions, like version 8 and 9, were not very stable."

"I would like them to add OCR features. This would help us deal with unstructured data and we can get more data out of images."

"I'd love to see the ability to build web or mobile applications that are integrated with Automation Anywhere bots, so that a user can work on a web interface directly. Then, it can be linked to the Automation Anywhere bots in the background. They just hit a button, and all the data or information will be used by the bot to do some process in the back end."

More Automation Anywhere cons

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"Table line item extraction is not possible through Quick Capture."

"Sometimes there isn't enough accuracy when it comes to extracts."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

"Additional costs will be for the machines and the number of machines that you are using. You can deploy virtually as well as on physical machines. In both the situations, you do need to allocate a certain budget for securing the machines and where the software will be installed and running. The machines cannot be used for anything else, because only a certain bot can run at a certain time. You need to be very particular about your scheduling of running the bots, and while the bot is running nobody can use the machine. You cannot have an agent working on a machine and the bot running in the background. It has to be completely dedicated. Then there are the network bandwidth requirements and space requirements, which are additional costs apart from the licensing and software costs. The developer is also going to charge you for their coding time too."

"The cost is affordable, which makes an easy barrier to entry for the RPA market."

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."

"I don't deal have cost specifics but I can say it is a tool that provides value for the money."

"It costs up to $1,200 per license."

"We have purchased licenses, but are trying to obtain more bot programmer licenses."

"Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses."

More Automation Anywhere pricing and cost advice

"The price of this solution is less than some of the competition."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"Kofax TotalAgility is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...

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What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

See all answers

What advice do you have for others considering Kofax TotalAgility?

I rate the solution a nine out of ten. It is good product that users can trust.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 31% of the time

Microsoft Power Automate vs Automate

Compared 29% of the time

Blue Prism vs Automate

Compared 9% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 6% of the time

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Microsoft Power Automate vs Automation Anywhere

Compared 24% of the time

UiPath Platform vs Automation Anywhere

Compared 22% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 7% of the time

Tricentis Tosca vs Automation Anywhere

Compared 3% of the time

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UiPath Document Understanding vs Tungsten TotalAgility

Compared 23% of the time

ABBYY Vantage vs Tungsten TotalAgility

Compared 14% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 10% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 7% of the time

Instabase vs Tungsten TotalAgility

Compared 6% of the time

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Product Reports

Buyer's Guide

Automate

July 2025

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Buyer's Guide

Automation Anywhere

July 2025

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Buyer's Guide

Tungsten TotalAgility

July 2025

Download Tungsten TotalAgility product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Automation Anywhere vs. Tungsten TotalAgility

July 2025

Free Report: Automation Anywhere vs. Tungsten TotalAgility

Find out what your peers are saying about Automation Anywhere vs. Tungsten TotalAgility and other solutions. Updated: July 2025.

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