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Boomi iPaaS vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Boomi iPaaS streamlines integration, boosts ROI over 100%, and saves costs with efficient, rapid deployment and minimal development efforts.
Sentiment score
6.5
Zapier is praised for automation and cost savings, offering significant value especially in early stages despite ROI challenges.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
7.5
Boomi iPaaS support is responsive and knowledgeable, with mixed reviews, valuable community resources, and improved service in high-end plans.
Sentiment score
7.2
Zapier's technical support is praised for efficiency and competence, though some users desire more immediate communication options.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
The tech support is very good, offering immediate responses and chat options.
We receive service that is more than adequate, even exceptional.
Their technical support is good; they respond promptly and are very helpful.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
The experience was positive with prompt responses from their team.
 

Scalability Issues

Sentiment score
7.9
Boomi iPaaS is scalable and versatile but can become expensive with high integration counts and specific setup challenges.
Sentiment score
7.6
Zapier is ideal for small to mid-sized businesses, offering effective scalability and integration, but may not suit larger enterprises.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
6.5
Boomi iPaaS is generally stable with 99.99% availability, though some users report occasional issues and a learning curve.
Sentiment score
6.9
Users generally find Zapier reliable with occasional minor issues often linked to external factors, rating stability six to nine.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

Boomi iPaaS requires enhanced API management, improved documentation, simplified pricing, better integration, and advanced version control for users.
Zapier users desire enhanced features, better integrations, improved support, and more flexibility alongside competitive pricing and comprehensive documentation.
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
A significant area for improvement is version control.
The ETL aspect of Boomi iPaaS is not mature enough at the moment.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Boomi iPaaS offers a connection-based pay-per-use model, praised for its flexibility and competitive pricing despite potential cost increases.
Zapier offers flexible pricing, with costs rising for heavy use, yet many find it valuable for automation and time savings.
While pricing is relative, compared to others, it is favorable.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
 

Valuable Features

Boomi iPaaS offers flexible, scalable integration with low-code tools, enhancing speed and efficiency for medium-sized organizations.
Zapier facilitates seamless app integration and task automation with user-friendly tools, supporting platforms like Salesforce and Google Sheets.
It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
The maturity of the product is significant.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
 

Categories and Ranking

Boomi iPaaS
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
Integration Platform as a Service (iPaaS) (6th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
Cloud Data Integration (13th)
 

Mindshare comparison

Boomi iPaaS and Zapier aren’t in the same category and serve different purposes. Boomi iPaaS is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 11.3%, up 7.6% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.0% mindshare, up 1.8% since last year.
Integration Platform as a Service (iPaaS)
Cloud Data Integration
 

Featured Reviews

Eugene Paden - PeerSpot reviewer
Integration solution proves maturity and drives productivity
There are many features we're using. We're starting to do AI now regarding integration with other platforms, focusing on creating integrations. A significant area for improvement is version control. Currently, you develop and cannot properly roll back to a previous version unless you create different versions. With proper version control, you could know which version to revert to and test other versions.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
Non Profit
5%
Computer Software Company
13%
Financial Services Firm
10%
University
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Boomi AtomSphere Integration?
The tool's most valuable features I've found are related to debugging and testing. It makes it easy to track execution, documents, and process history. This functionality is particularly useful for...
What is your experience regarding pricing and costs for Boomi AtomSphere Integration?
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers, like a salon with a couple of branches.
What needs improvement with Boomi AtomSphere Integration?
Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running what-if scenarios.
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more...
 

Comparisons

 

Also Known As

Boomi
No data available
 

Overview

 

Sample Customers

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Boomi iPaaS vs. Zapier and other solutions. Updated: July 2023.
857,585 professionals have used our research since 2012.