Veeam Backup for Microsoft 365 Reviews

Our primary use case for this solution is to back up and restore from the cloud to on-premises.

The feature that helps keep data in the email and OneDrive is valuable.

When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.

We have been using the solution for 14 years and are currently using the Enterprise Plus version.

The solution is stable.

The solution is scalable.

The customer service and support team are good. I rate them a nine out of ten.

Positive

I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.

I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.

We are using Veeam for our customers. It's used for backups and disaster recovery.

It works well. It's very good for backups.

The solution is stable and reliable. 

It's easy to deploy.

At this moment, I don't have any downsides to note. 

Veeam is quite expensive. Often, clients are looking for a less expensive option. 

We've been dealing with the solution for three or four years. 

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability. 

I don't have too much information in regard to scaling. 

We've dealt with support in the past. They are helpful and responsive. 

Positive

I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.

Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks. 

One of our teams handles the deployment process. 

We haven't calculated ROI for our clients.

They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years. 

I have compared Veeam to other products, and I found it to be more stable and reliable. 

We are service providers and a Veeam partner. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten.

The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.

It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it. 

It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.

Functionality-wise, it is better than most of its competitors. 

It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge. 

It is also not cheap.

I have been working with this solution for a few months.

It is pretty good.

It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.

In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email. 

I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.

Its cost is pretty high. I would rate it a three out of five in terms of pricing.

If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.

I would rate it an eight out of ten.

Our primary use case for this solution is performing backups.

The solution is costly and it could be improved by making it cheaper.

We have been using this solution for quite some time.

The solution is stable. With the options available, it's the only one we've used. 

The solution is scalable. However, it depends on the client and whether they are small to medium-sized or large enterprises.

I have not encountered customer service and support.

The initial setup is relatively straightforward.

I rate the pricing a six out of ten.

We have a demo on Druva and we are currently assessing other options.

I rate this solution a seven out of ten. The solution is good but can be improved by reviewing the price. I advise users considering the product to have at least 30 to 60 days of testing.

We are distributors for Veeam.

The use case for this solution is for backup. 

The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.

If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.

There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements. 

Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that. 

Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of. 

The most important part is to have your data accessible and restorable at any point.

The support for deduplication appliances is an area to consider for improvement. 

They don't have native integration with deduplication of storage. 

Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy. 

This feature is known in Veeam in their on-premises solutions but is not included in Office 365.

I am an expert in Veeam Backup for Office 365.

I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.

I am not able to tell you how many customers we have because we are in the distribution business, and there are many. 

We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.

Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.

Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.

As long as you have a Windows Server, the installation is really easy. 

The download, installation, and configuration will not take more than 20 minutes.

It is strictly subscribed on a per-user basis.

I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.

I would rate Veeam Backup for Office 365 an eight out of ten.

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

I've used the solution from the time it was launched.

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

The support for it is good. They basically do what they need to do. They are very quick to help.

Neutral

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.

Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.

Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.

In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file. 

We have used Veeam for two years.

I rate Veeam eight out of 10 for stability.

Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.

I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.

The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.

Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.

I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.

Our primary use case is the backup of our education-related files and data.

The most valuable feature is the integration with our Teams environment.

The environment mainly consists of PCs, although we have students and a few teachers that use Apple computers. Sometimes, we have compatibility issues related to this and the problems can take a long time to solve. Faster response time to complaints that we have had would be of great appreciation.

When you work with these cloud-based systems, the response time could be better. I never take anything for granted. When people complain about something, I always check in three different settings with different internet connections and different locations. I find that when it comes to Office, the response time could be improved quite a bit.

Some additional training materials would be helpful.

We have been using Veeam Backup for Office 365 for a couple of years.

This product is very stable. It's not perfect because all computers have a tendency to break down at one point or another.

This system is pretty scalable. I find it good because you can start with a package that is not very big, and then just add to it as much as you like. Also, you can remove things that you don't like or don't need.

I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical.

Our staff is made up of rather strong individuals with personal opinions about software, so we've tried to focus on fewer solutions with the widest application.

For the past six months, Microsoft Teams has been of the biggest importance for us, both in terms of teaching and meetings. Our meetings include both in-house and outside. Office 365 is one of the things that is connected to that, and our files need to be backed up regularly.

This is definitely a product that I can recommend.

I would rate this solution an eight out of ten.