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Solution Sales Specialist at Promise Group
Real User
Empowered data protection with enhanced backup strength and a straightforward setup
Pros and Cons
  • "The most valuable feature is the data backup functionality."
  • "While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365."

What is our primary use case?

In my organization, we use Veeam Backup for Microsoft 365 primarily for data backup and data protection. It is also utilized for security purposes.

How has it helped my organization?

Veeam Backup for Microsoft 365 has provided significant agility from a security perspective and benefits greatly from the automated backup feature, which strengthens our operations.

What is most valuable?

The most valuable feature is the data backup functionality. It stands out as a particularly useful and relevant feature in Veeam.

What needs improvement?

While Veeam Backup for Microsoft 365 is a highly convenient product, there is room for improvement in its integration with Microsoft 365. This may not be entirely on Veeam, however, could be related to Microsoft policies. I would like to see features such as disaster recovery scenarios included in future updates.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?

We have been using Veeam Backup for Microsoft 365 as part of our company infrastructure for the last five years, albeit occasionally.

What do I think about the stability of the solution?

In terms of stability, I would rate Veeam Backup for Microsoft 365 an eight or nine. It has been reliable without any critical bugs or errors.

What do I think about the scalability of the solution?

The solution is really scalable. Being a cloud solution, it allows us to increase or decrease the number of users covered by Veeam Backup anytime without any trouble.

How are customer service and support?

Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do handle inquiries with care.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my case, I primarily work with Microsoft 365. However, when customers ask for alternatives, we propose Veeam.

How was the initial setup?

The initial setup was straightforward, and installation could be handled by one technician. However, planning backup strategies involves the entire IT team.

What about the implementation team?

One engineer is usually involved in maintenance, but for planning, the entire IT team is required.

What was our ROI?

From a financial perspective, I don't focus much on the financial value, but the solution does offer considerable agility from a security perspective.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, Veeam Backup for Microsoft 365 is not the cheapest option on the market. Once purchased, no extra payments are required for additional features.

Which other solutions did I evaluate?

We primarily use Microsoft products, but Veeam is suggested as an alternative when customers ask for different options.

What other advice do I have?

I recommend Veeam Backup for Microsoft 365 due to its powerful backup solution, which covers all the modules included in the Veeam Backup solutions.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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BasemIsmail - PeerSpot reviewer
Business Development Specialist at a tech services company with 11-50 employees
Real User
Top 5
Robust data protection with good security and seamless cloud backup
Pros and Cons
  • "The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services."
  • "Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."

What is our primary use case?

We use Veeam Backup for Microsoft 365 to back up data on Office 365 services and ensure data protection from a business perspective. This includes data from Outlook, OneDrive, Teams history, and SharePoint. We provide a comprehensive backup solution for our customers and integrate these services.

How has it helped my organization?

Veeam Backup for Microsoft 365 has saved important data for our customers. For example, a customer accidentally deleted important financial messages, and our backup solution helped restore all the deleted items, thereby protecting their business.

What is most valuable?

The most critical feature of Veeam Backup for Microsoft 365 is its ability to back up and protect data on cloud services. This includes features such as cloud data protection and data restoration from separate storage. Veeam enables end-users to have their data secured separately from the main cloud providers like Microsoft, Amazon, or Oracle.

What needs improvement?

An improvement I'd like to see in future updates is extending the backup of Teams' conversation history. Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data.

For how long have I used the solution?

We have been using Veeam Backup for Microsoft 365 for two years.

What do I think about the stability of the solution?

Veeam Backup for Microsoft 365 is quite a stable product. I would rate its stability at ten out of ten.

What do I think about the scalability of the solution?

The scalability of the solution is also good, though I would rate it at eight out of ten.

How are customer service and support?

Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also work with other projects and products like Barracuda. However, our customers often choose Veeam over others like Microsoft Azure or Barracuda because it offers a turnkey solution covering both cloud and on-premises data.

How was the initial setup?

The initial setup is automated by default. After the primary configuration, the system runs automated backups.

What about the implementation team?

We have a dedicated technical team of around 20 engineers working specifically on backup solutions.

What was our ROI?

Veeam Backup for Microsoft 365 provides a significant return on investment by saving critical business data. For instance, in the manufacturing sector, losing program data for machinery could lead to expensive downtimes. Our backup solution ensures that data can be restored, avoiding substantial financial losses.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. While Barracuda might be cheaper, Veeam covers more solutions and offers more features, making it worth the investment. The customer also determines the support level, including premium support from the initial stage.

Which other solutions did I evaluate?

We evaluated other solutions like Barracuda and Microsoft Azure, but Veeam provides a more comprehensive solution for both cloud and on-premises data.

What other advice do I have?

I would recommend Veeam Backup for Microsoft 365 to all our customers. It covers many areas and provides a unified solution for protecting both cloud and on-premises data. I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Group Cybersecurity Administrator at Tharisa
Real User
Top 5Leaderboard
Automation of backup processes is good but sometimes backup takes long
Pros and Cons
  • "I would rate my experience with the initial setup an eight out of ten, with ten being easy."
  • "If it could rebuild the data without pulling down the entire chunk, it would be an improvement."

What is our primary use case?

The primary use is back up in Office 365, pulling the data down. 

What is most valuable?

The automation of backup processes is good.

What needs improvement?

If you are backing up Office 365, you're pulling the data down. If you are doing cold data archiving in the cloud, it seems like it's quicker to put it in the cloud, but it takes longer to pull it down.

If it could rebuild the data without pulling down the entire chunk, I think it would be an improvement.

For how long have I used the solution?

We (my company) have been using it for three to four years now. 

What do I think about the stability of the solution?

We use it daily. I would rate the stability a six out of ten. Sometimes, there is a bug, and it fails, and the backup takes a long.

What do I think about the scalability of the solution?

I would rate the scalability a six out of ten. There are more than a thousand end users. 

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

With my environment, it took weeks to deploy it. 

What was our ROI?

It helped with operational efficiency. 

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. 

What other advice do I have?

I would recommend it. It helps with the virtualization of the environment. 

Overall, I would rate it a five out of ten because I need to try other things to know if it is the best or not. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Stefan Schneider - PeerSpot reviewer
Lead Engineer Storage at Abraxas Informatik AG
Reseller
Top 10
Has an intuitive GUI and useful for M365 backup
Pros and Cons
  • "The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face."
  • "The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."

What is our primary use case?

Our customers like to have a backup for M365. We provide our customers with the solution. 

What is most valuable?

The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face.

What needs improvement?

The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good.

 Veeam Backup for Microsoft 365 needs to improve its scalability and support. 

For how long have I used the solution?

I have been working with the product for one year. 

What do I think about the stability of the solution?

I rate the product's stability a five out of ten. It is not stable. We have faced outages and unknown errors. 

What do I think about the scalability of the solution?

The tool is scalable, and I rate it a five out of ten. My company has 5000 users who use it extensively. We use 24/7 for backups. 

How was the initial setup?

I rate Veeam Backup for Microsoft 365's deployment a six out of ten. The initial setup process was difficult, especially since M365 has a complex architecture.

Deployment takes a week. It involves designing, creating recent documentation, and implementing and fixing any problems. We required two people for the deployment process: a backup architect and for maintenance, we now need at least three people, as we operate on a duty-work basis.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten. 

What other advice do I have?

I rate the overall product a seven out of ten. You need to consider what you expect from the product. Are you expecting to handle everything yourself, or do you want the customer to manage their resources? That is a big issue to think about.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Michael Schwarzer - PeerSpot reviewer
Managing Director at INT/box GmbH
Real User
Top 10
A stable and intuitive solution that enhances data protection
Pros and Cons
  • "Its absolute functionality and intuitiveness are the most valuable features."
  • "It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."

What is our primary use case?

After migrating to the Vectrus platform, the main focus was on ensuring complete backups of email, Teams, and SharePoint using Veeam Backup. Additionally, user migration and porting are essential aspects of this process. There was a need for archiving user email boxes for several years, even for those who have left the company, and Veeam is utilized to export these backups.

What is most valuable?

Its absolute functionality and intuitiveness are the most valuable features.

What needs improvement?

The weaknesses in Veeam Backup for Microsoft 365 primarily fall into two categories. One related to its scaling challenges when dealing with large organizations with thousands of entities to back up, it's not efficient to back up everything in a single pool. This necessitates the segmentation of backups into different subsets, which requires ongoing maintenance. This can be complex and requires significant automation efforts at the customer site to ensure backups remain consistent and complete. The second category is related to performance bottlenecks, which makes it a less-than-ideal backup platform. This can affect overall backup and restore performance. To address this, there's a need for better strategies, including monitoring performance and potentially adding input features for user inquiries or for managing backups in subsets within the Teams and SharePoint environments.

For how long have I used the solution?

I have been working with it for almost five years.

What do I think about the stability of the solution?

It offers good stability features.

What do I think about the scalability of the solution?

For larger companies, automation becomes crucial due to the impracticality of manually handling user inquiries. It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account. This feature should be monitored and considered for inclusion in future versions of the platform.

How are customer service and support?

The technical support is highly professional and proficient. They excel at providing support, and in most cases, the first-level support is so effective that there's little need to escalate to second or third-level support.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation procedure was straightforward and easy to follow. It involved simply installing the entire backup system, which was completed promptly.

What other advice do I have?

If there is an existing implementation, it is simplest and most straightforward to maintain a consistent look and feel throughout the entire team platform. I would rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Director at Infoware Systems
Reseller
Top 20
Effective data management with enhanced backup efficiency and highly rated support
Pros and Cons
  • "For data security, we rely on Veeam Backup for Teams and it is quite effective."
  • "I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."

What is our primary use case?

We use Veeam Backup for Microsoft 365 for Teams. It ensures that we have effective data management and integration. We work with Veeam Backup for Microsoft 365 primarily to support our stream and Teams needs.

How has it helped my organization?

Using Veeam Backup for Microsoft 365, we manage our data efficiently without any issues.

What is most valuable?

For data security, we rely on Veeam Backup for Teams and it is quite effective. However, I'm not the one responsible for implementing the technical details of it.

What needs improvement?

I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time. This would help enhance efficiency.

For how long have I used the solution?

We have used Veeam Backup for Microsoft 365 for around two years and have always been happy to use the latest version.

What do I think about the stability of the solution?

So far, the stability has been satisfactory, and we have not encountered any challenges.

What do I think about the scalability of the solution?

We manage it easily with our existing structure as we only have around ten instances of Veeam Backup for Microsoft 365.

How are customer service and support?

We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Veeam Backup for Microsoft 365, we did not work with anything similar.

How was the initial setup?

Since we only have a small number to handle manually, the setup was straightforward.

What about the implementation team?

We are a reseller and have been able to support the software implementation ourselves because of our expertise.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veeam Backup for Microsoft 365 is reasonable and affordable. We pay the subscription only and handle everything else in-house.

What other advice do I have?

I would recommend Veeam Backup for Microsoft 365 to others. As a software integrator and solution provider for retail, we always suggest our clients use it. However, larger companies generally manage their own infrastructure and might have different options available. For retail SMEs, this solution is ideal.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Eric Thomas - PeerSpot reviewer
Chief Information Officer/Chief Technology Officer (Mark A Ober, Andrew H Warren, as State Attorney) at State Attorneys Office 13th Circuit
Real User
Useful instant backup and resort, reliable and responsive support
Pros and Cons
  • "The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
  • "When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."

What is our primary use case?

We are using Veeam Backup for Office 365 to backup all of our mailboxes. If something happened, we only have to restore the mailbox and look for an email.

What is most valuable?

The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore.

What needs improvement?

When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out.

If I want to offset that data off somewhere else, it is difficult, I don't have a lot of storage options.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately three years.

What do I think about the stability of the solution?

The stability of Veeam Backup for Office 365 is good, they have a good tool.

What do I think about the scalability of the solution?

I found that Veeam Backup for Office 365 is not scalable.

How are customer service and support?

The technical support from Veeam Backup for Office 365 is good, when I reached out to them they resolved my issues.

What's my experience with pricing, setup cost, and licensing?

The cost of Veeam Backup for Office 365 is $19 for one mailbox.

What other advice do I have?

My advice to others is they need to try out other solutions before they make their purchase because Veeam Backup for Office 365 is simple and easy to use, but sometimes, I don't like the solution.

I rate Veeam Backup for Office 365 a ten of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ghislaine-Resplandy - PeerSpot reviewer
Cloud Engineers at Qair
Real User
Top 10
An easy-to-use backup solution that helps to save time
Pros and Cons
  • "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
  • "The solution needs to improve its speed."

What is our primary use case?

We use the solution for backup.

What is most valuable?

The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.

What needs improvement?

The solution needs to improve its speed. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten. 

How was the initial setup?

Veeam Backup for Microsoft 365's deployment was easy. 

What was our ROI?

Veeam Backup for Microsoft 365 is worth its money. 

What other advice do I have?

I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.