Veeam Data Cloud for Microsoft 365 and AvePoint Cloud Backup compete in the backup and data protection software category. Veeam appears to have the upper hand due to its ease of deployment and customer service, making it a preferred choice in diverse environments.
Features: Veeam Data Cloud for Microsoft 365 is recognized for its ease of use, stability, and granular restore capabilities for items, folders, and mailboxes in environments like Exchange, SharePoint, and OneDrive. Its integration simplicity adds to its favored status. Conversely, AvePoint Cloud Backup excels in granular restore capabilities and data security, offering specialized features like restore-level objectives tailored for compliance-driven industries, and facilitating both platform backup and compliance processes.
Room for Improvement: Veeam Data Cloud for Microsoft 365 could benefit from improved granularity in its backup processes, enhanced deduplication, better third-party service integration, and a more competitive pricing structure. Users suggest a reduction in setup complexity and improved storage usage prediction. AvePoint Cloud Backup would gain from more simplified configurations, clearer licensing structures, and extended backup scheduling options. Both products would improve their competitiveness by revising their pricing models to be more cost-effective.
Ease of Deployment and Customer Service: Veeam Data Cloud for Microsoft 365 supports diverse deployment scenarios from on-premises to cloud setups, earning praise for its excellent technical support, noted for both responsiveness and expertise. AvePoint Cloud Backup, typically utilized in cloud environments, requires less frequent support. However, when needed, its support is generally positively reviewed, albeit occasionally slower, making Veeam smoother to deploy, particularly for on-premises requirements.
Pricing and ROI: Veeam Data Cloud for Microsoft 365 offers pricing considered reasonable compared to market standards, although perceptions of affordability vary. Its subscription-based model, while flexible, encounters criticism for its high per-user rates. Despite a perceived high initial cost, it is viewed as a valuable investment due to its robust functionality. AvePoint Cloud Backup shares a similar subscription pricing model, praised for fairness despite being higher than some competitors. Both solutions provide ROI through data loss prevention, reduced downtime, and enhanced operational efficiencies.
