ThoughtSpot Reviews

Name: ThoughtSpot
Brand: ThoughtSpot
Rating: 4.0 (16 reviews)

4.0 out of 5

16 reviews
93% willing to recommend

What is ThoughtSpot?

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

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ThoughtSpot is the #5 ranked solution in top Embedded BI Tools, #8 ranked solution in top Data Visualization solutions, and #11 ranked solution in top Business Intelligence Tools. PeerSpot users give ThoughtSpot an average rating of 8.0 out of 10. ThoughtSpot is most commonly compared to Microsoft Power BI: ThoughtSpot vs Microsoft Power BI. ThoughtSpot is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

Helped 865,295 peers since 2012

Featured ThoughtSpot reviews

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

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Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

I encountered limitations mainly around UI and dashboard configuration. The widgets are simple with limited flexibility or customization. I would like more customization options. Additionally, handling governance when there are many models and dashboards is complex. There is no way to organize assets by business unit, only a list with tags, which is not convenient.

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Robert Thorpe

head of commercial at Assimil8 Ltd.

The initial setup is medium in complexity. As an implementer of ThoughtSpot, modeling capabilities are required to get ThoughtSpot operational. We build some live boards for the customer so they can get started with it. Then we hand it over to the customer to continue and administer the platform as they see fit.

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ThoughtSpot mindshare

Product category:

As of August 2025, the mindshare of ThoughtSpot in the BI (Business Intelligence) Tools category stands at 1.6%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

PeerResearch reports based on ThoughtSpot reviews

Type	Title	Date
Category	BI (Business Intelligence) Tools	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	ThoughtSpot vs Microsoft Power BI	Aug 20, 2025	Download
Comparison	ThoughtSpot vs Tableau Enterprise	Aug 20, 2025	Download
Comparison	ThoughtSpot vs SAP Analytics Cloud	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	20.4%	93%	326 interviews Add to research
Tableau Enterprise	4.2	15.4%	89%	307 interviews Add to research

Valuable Features

ThoughtSpot offers core functionality for search and drill-down capabilities, allowing users to connect data quickly. Users value ad hoc data exploration, fast performance, easy setup, and query-based search. Its AI-driven engine, self-service orientation, and integration with databases enhance usability. Users appreciate the intuitive interface, powerful analytics, and the ability to customize reports without technical expertise. Feature-rich with a flexible pricing model and seamless data integration, it enables efficient decision-making with natural language processing.

"ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly."
"ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."

Room for Improvement

Users express a need for enhanced visualization capabilities in ThoughtSpot, including geospatial reporting and improved customization comparable to Power BI. Connectivity issues with databases and interface limitations, like customizing dashboards and managing data organization, are common concerns. Users seek better integration with other tools, flexibility in data handling, and more intuitive AI-driven insights. They highlight challenges in data loading stability, governance complexity, customization options, and pricing concerns, noting a desire for direct enhancements and ease of use.

"The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement."
"ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues."
"A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly."

ROI

Many organizations find value in ThoughtSpot through significant time savings and quicker insights, which aids strategic decision-making. Their use experiences improved data handling and facilitated targeted marketing. While some have not seen direct revenue returns, the reduction in manual labor costs adds value. Comparisons with Power BI indicate higher costs, limiting broader implementation. Although direct quantification of ROI is complex, ThoughtSpot has positively impacted some users.

Pricing

ThoughtSpot's pricing is seen as competitive and flexible, often negotiated to suit enterprise needs. Users find it more affordable than Tableau but more expensive than Power BI. The pricing model, based on data input rather than user count, appeals to those wanting control over costs. ThoughtSpot's enterprise all-you-can-eat deal offers cost advantages, though some consider it expensive relative to other BI tools. Overall, pricing aligns with market standards, balancing features and value.

"I give the pricing a six out of ten."

Popular Use Cases

ThoughtSpot is primarily used for internal operations, self-service business intelligence, and customer-facing analytics. Users leverage it for creating and customizing dashboards, operational reporting, and data visualization. It supports ad-hoc reporting, allows embedding into applications, and simplifies data exploration. With its powerful search and AI capabilities, ThoughtSpot enables users to gain insights from diverse data sources, facilitating informed decision-making across various domains like sales, marketing, and internal management.

Service and Support

ThoughtSpot customer service and support is generally responsive and helpful. Many users rate them positively for knowledge and assistance, though some encounter issues with response times and problem resolution. While some appreciate the proactive approach, others feel support could be more robust and comprehensive. Technical support often gets mixed ratings, indicating quick but not always helpful responses. Some users have dedicated contacts, but experience delays with feature requests and processes. Overall, ratings vary from six to eight out of ten.

Deployment

ThoughtSpot's initial setup is often seen as straightforward. Customers appreciate the ease of implementation, with many finding it drag-and-drop simple. Assistance from ThoughtSpot's team is valued, resulting in a process managed by small teams. Setup involves integrating data from various databases and using modeling capabilities. While some report challenges such as TML features and security rules, many note the setup as easy or medium in complexity. Compatibility and support enhance customer satisfaction.

Scalability

ThoughtSpot is considered highly scalable by many users, with its integration with Snowflake offering automatic scaling capabilities. While scaling presents challenges in managing user roles and security for large numbers of users, the platform itself does not face technical difficulties with scaling data. Some users report no significant issues when handling large datasets. Meanwhile, scalability often depends on contract terms, and ThoughtSpot is praised for flexibility despite needing improvements in governance.

Stability

ThoughtSpot is generally stable, with most users reporting reliable performance without crashes or glitches. Upgrades occur smoothly, and data is processed quickly, especially with large datasets. Users appreciate the lack of downtime, though some report issues with indexing delays and database interferences. Occasional feature workarounds can affect performance. Most users rate ThoughtSpot's stability highly despite occasional challenges, noting it performs faster than other BI tools.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ThoughtSpot Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Performing Arts

Retailer

Insurance Company

University

Construction Company

Real Estate/Law Firm

Consumer Goods Company

Educational Organization

Outsourcing Company

Media Company

Logistics Company

Comms Service Provider

Recreational Facilities/Services Company

Government

Hospitality Company

Pharma/Biotech Company

Legal Firm

Non Profit

Energy/Utilities Company

Wholesaler/Distributor

Transportation Company

Aerospace/Defense Firm

Marketing Services Firm

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Learn more about ThoughtSpot

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.