Domo vs ThoughtSpot comparison

Domo and ThoughtSpot are both solutions in the BI (Business Intelligence) Tools category. Domo is ranked #6 with an average rating of 7.6, while ThoughtSpot is ranked #11 with an average rating of 8.4. Domo holds a 3.9% mindshare in BIT, compared to ThoughtSpot’s 1.5% mindshare. Additionally, 84% of Domo users are willing to recommend the solution, compared to 93% of ThoughtSpot users who would recommend it.

Domo

Read 43 Domo reviews

4,988 Views
3,791 Comparison Views

84% willing to recommend

ThoughtSpot

Read 16 ThoughtSpot reviews

2,239 Views
1,455 Comparison Views

93% willing to recommend

Domo

ThoughtSpot

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Domo and ThoughtSpot compete in the business intelligence and data analytics category. Domo holds an edge with its advanced ETL capabilities and flexibility for extensive data management tasks.

Features: Domo shines with its Magic ETL, built-in connectors, and pre-configured reports that streamline data management and integration. Its drag-and-drop function makes it accessible for non-technical users, enabling rapid dashboard creation. In contrast, ThoughtSpot excels in search-based analytics, giving users the ability to perform ad-hoc explorations and use query-based searches without deep technical expertise. This feature provides immediate insights, which is crucial for decision-makers.

Room for Improvement: Domo users suggest enhancing visualization options and improving ETL processes for large data volumes while needing more responsive technical support. The drag-and-drop ETL can be challenging with large datasets. ThoughtSpot could benefit from better direct database connectivity and improved flexibility in visualizations. It also needs broader integration options, as users point out its limitations in custom visualizations and direct data connections.

Ease of Deployment and Customer Service: Domo supports various deployment options, including on-premises, private, and hybrid clouds, appealing to diverse organizational needs. Customer service and technical support receive mixed reviews, from responsive to challenging. ThoughtSpot primarily offers private cloud and on-premises deployment. Reviews of ThoughtSpot's customer service highlight slow response times and reliance on quality initial setup support.

Pricing and ROI: Domo is often seen as expensive but justified by its extensive features, offering various licensing models for flexibility. Users report a strong ROI through manpower savings and efficiency increases. ThoughtSpot's pricing is competitive, favoring a data-based model over user-based, offering value for fast data insights and long-term usability improvements. It's cheaper than some competitors but more expensive than others like Power BI, contributing positively to ROI.

To learn more, read our detailed Domo vs. ThoughtSpot Report (Updated: September 2025).

Buyer's Guide

Domo vs. ThoughtSpot

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.

Sentiment score

6.6

Users find ThoughtSpot beneficial for efficiency and decision-making despite challenges in financial tracking and initial investment costs.

No quotes available

For more quotes and insights, download the Domo report

Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

Based on our implementation in one project, we are trying to raise more funding to expand its use.

Sreetej Reddy

Senior Business Intelligence Architect at Mphasis

ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.

Subhan Bhanu

Data Analyst at Wipro Limited

For more quotes and insights, download the ThoughtSpot report

Customer Service

Sentiment score

6.9

Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.

Sentiment score

6.1

ThoughtSpot support is responsive with mixed feedback; praised for quick responses but criticized for insufficient resources and lengthy processes.

They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.

Denis Mwaniki

Analytics Manager at KOKO Networks

It's very easy to get technical support from Domo.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

Support-wise, they are good.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

I stopped opening tickets due to insufficient and untimely responses.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

The knowledge base for ThoughtSpot is less robust compared to others.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

For more quotes and insights, download the ThoughtSpot report

Scalability Issues

Sentiment score

6.4

Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.

Sentiment score

6.0

ThoughtSpot excels in scalability for large datasets, despite user management challenges, with strong Snowflake integration enhancing automatic scaling.

The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.

Denis Mwaniki

Analytics Manager at KOKO Networks

When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Sigma, which is written for Snowflake, scales more easily than Domo.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

For more quotes and insights, download the Domo report

Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The platform does not have technical problems with scaling data or connections.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

As our data has grown, I have validated huge datasets and complex models without significant issues.

Subhan Bhanu

Data Analyst at Wipro Limited

For more quotes and insights, download the ThoughtSpot report

Stability Issues

Sentiment score

7.1

Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.

Sentiment score

6.0

ThoughtSpot is reliable with high stability, though some users report performance challenges and increased costs from integration limitations.

In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.

Denis Mwaniki

Analytics Manager at KOKO Networks

In terms of overall stability of the platform, it's very stable.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

During that time, we faced issues from the project side as Domo was not visible in our portal.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The upgrades are smooth with no downtime, which is super important.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

The responsiveness of accessing live data is exceptional and faster than most other BI tools.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Room For Improvement

Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.

ThoughtSpot needs better visualization, dashboard customization, data integration, and performance features to compete effectively with Power BI.

End users require a license to run their own reports and dashboards, which are fairly expensive.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.

Denis Mwaniki

Analytics Manager at KOKO Networks

For more quotes and insights, download the Domo report

Currently, it is not as customizable as the options available on Power BI or Tableau.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

Handling governance when there are many models and dashboards is complex.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Setup Cost

Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.

ThoughtSpot offers competitive pricing, often cheaper than Tableau and more than Power BI, with flexible, negotiable billing options.

Domo's pricing is high compared to other BI tools, and it is costly.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

They quoted approximately one dollar per KB.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

HubSpot is expensive.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

ThoughtSpot's pricing is reasonable and in line with other BI tools.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Valuable Features

Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.

ThoughtSpot offers intuitive search, fast analytics, AI insights, and user-friendly interfaces for efficient, self-service data exploration.

App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

I have been using it for four years and have been able to extract the information I need from it.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.

Denis Mwaniki

Analytics Manager at KOKO Networks

For more quotes and insights, download the Domo report

Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

This alerting feature is very beneficial for our company at the moment, and we use it extensively.

reviewer2686410

Works

When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.

Subhan Bhanu

Data Analyst at Wipro Limited

For more quotes and insights, download the ThoughtSpot report

Categories and Ranking

Domo

Ranking in BI (Business Intelligence) Tools

6th

Ranking in Data Visualization

7th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Data Integration (24th), Business Performance Management (10th), Reporting (8th)

ThoughtSpot

Ranking in BI (Business Intelligence) Tools

11th

Ranking in Data Visualization

10th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Embedded BI (5th)

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.9%, down from 6.6% compared to the previous year. The mindshare of ThoughtSpot is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools Market Share Distribution
Product	Market Share (%)
Domo	3.9%
ThoughtSpot	1.5%
Other	94.6%

BI (Business Intelligence) Tools

Featured Reviews

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Have improved workflow efficiency through custom reports but encountered formatting limitations

The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.

Read full review

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

Creates user-friendly analysis environments for large datasets

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

Read full review

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Top Industries

By visitors reading reviews

University

12%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	11
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	12

Questions from the Community

What do you like most about Domo?

All our client SLAs and daily and weekly dashboards are tracked on Domo.

See all answers

What is your experience regarding pricing and costs for Domo?

Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...

See all answers

What needs improvement with Domo?

I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...

See all answers

What is your experience regarding pricing and costs for ThoughtSpot?

The pricing is on the higher end but reasonable for what ThoughtSpot offers.

See all answers

What needs improvement with ThoughtSpot?

I do not think there is anything that needs improvement at the moment. It is being improved continuously. They are connecting to many AI-type tools. Their pricing has recently changed to be more pr...

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What is your primary use case for ThoughtSpot?

Clients use ThoughtSpot because of its search facility. It is easy for searching and does not require analysts to provide reports. There is no drill-down path on the data, so users can drill data a...

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Comparisons

Tableau Enterprise vs Domo

Compared 35% of the time

Microsoft Power BI vs Domo

Compared 31% of the time

Palantir Foundry vs Domo

Compared 5% of the time

QlikView vs Domo

Compared 4% of the time

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Databricks vs ThoughtSpot

Compared 14% of the time

Microsoft Power BI vs ThoughtSpot

Compared 13% of the time

Tableau Enterprise vs ThoughtSpot

Compared 10% of the time

Napkin AI vs ThoughtSpot

Compared 7% of the time

Qlik Sense vs ThoughtSpot

Compared 3% of the time

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Product Reports

Buyer's Guide

Domo

October 2025

Download Domo product report

Buyer's Guide

ThoughtSpot

September 2025

Download ThoughtSpot product report

Also Known As

corda

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Overview

Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.

Find more information on The Business Cloud Here.

Domo

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.

ThoughtSpot

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!

Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs

Buyer's Guide

Domo vs. ThoughtSpot

September 2025

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