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SAP Analytics Cloud vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
SAP Analytics Cloud enhances ROI by streamlining business intelligence, simplifying reporting, and integrating with systems for quicker data-driven decisions.
Sentiment score
7.2
ThoughtSpot enhances value with time savings, ease of use, and reduced costs, but user adoption affects ROI.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
 

Customer Service

Sentiment score
6.2
SAP Analytics Cloud's customer service is mixed, with praise for expertise but concerns about delays and technical assistance.
Sentiment score
6.8
ThoughtSpot's customer support is praised for responsiveness but critiqued for depth, with mixed ratings on problem resolution.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
I stopped opening tickets due to insufficient and untimely responses.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
 

Scalability Issues

Sentiment score
7.4
SAP Analytics Cloud is highly scalable, accommodating diverse needs, with some users noting excellent flexibility and performance with occasional issues.
Sentiment score
7.2
ThoughtSpot offers effective scalability and growth, but may require improvements in role management and advanced preparation tools.
I would rate its scalability up to nine on a scale of one to ten.
The platform does not have technical problems with scaling data or connections.
As our data has grown, I have validated huge datasets and complex models without significant issues.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
 

Stability Issues

Sentiment score
7.5
SAP Analytics Cloud is generally stable and secure, despite occasional connectivity and performance issues with large datasets.
Sentiment score
7.1
ThoughtSpot is stable and fast for large datasets but faces occasional downtime, feature gaps, and integration challenges.
This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
The upgrades are smooth with no downtime, which is super important.
 

Room For Improvement

SAP Analytics Cloud needs better integration, visualization, and usability, with enhanced documentation, ML capabilities, and competitive pricing.
ThoughtSpot lacks visualization flexibility, geospatial options, customization, integration tools, and better organization, lagging behind Power BI and Tableau.
Documentation-wise, we see some gaps when trying to connect different solutions.
The platform also has fewer formulas and functions compared to Power BI and Qlik, limiting the creation of complex functions directly within ThoughtSpot.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Currently, it is not as customizable as the options available on Power BI or Tableau.
 

Setup Cost

SAP Analytics Cloud is seen as costly, with subscription-based licensing and integration benefits, yet lacks competitive pricing.
ThoughtSpot offers competitive, flexible pricing between Tableau and Power BI, with options suited to various organizational needs.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
HubSpot is expensive.
 

Valuable Features

SAP Analytics Cloud offers predictive analytics, seamless SAP integration, customization, user-friendly dashboards, and robust data handling with third-party connectivity.
ThoughtSpot's search-based functionality enables intuitive data exploration, empowering non-technical users to create reports and improve business efficiency.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
 

Categories and Ranking

SAP Analytics Cloud
Ranking in BI (Business Intelligence) Tools
4th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
70
Ranking in other categories
Predictive Analytics (2nd)
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
18th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Data Visualization (14th), Embedded BI (8th)
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of SAP Analytics Cloud is 4.3%, down from 5.7% compared to the previous year. The mindshare of ThoughtSpot is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

RamasamyTelungupalayam - PeerSpot reviewer
Seamless integration, collaborative features, and enhances data exploration
There are several areas for improvement in SAP Analytics Cloud. Firstly, features available in SAP Lumira are missing in SAP Analytics Cloud. Secondly, the predictive analytics functions, although promising, are currently only suitable for Proof of Concepts (POCs) and not for industrial-scale use. Lastly, the pricing model for the planning functionality is quite high and presents an entry barrier.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Educational Organization
11%
Computer Software Company
9%
Financial Services Firm
8%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What do you like most about SAP Analytics Cloud?
In the data warehouse, you're free to make changes. You can make everything text, meaning it's always a string. Even numbers appear as text, giving you the flexibility to work with all columns.
What is your experience regarding pricing and costs for SAP Analytics Cloud?
The pricing model for SAP Analytics Cloud is quite competitive, but the cost for the planning functionality is high and can be a barrier to entry. The overall cost can be managed with better billin...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
There are a few areas where ThoughtSpot could improve. A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to c...
What is your primary use case for ThoughtSpot?
Currently, our company is using ThoughtSpot ( /products/thoughtspot-reviews ) for marketing reporting. We build reports based on the tables in the cloud, utilizing the outlet views for ThoughtSpot ...
 

Also Known As

SAP BusinessObjects Cloud
No data available
 

Overview

 

Sample Customers

Live Oak Bank
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about SAP Analytics Cloud vs. ThoughtSpot and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.