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Sigma vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Sigma boosts efficiency and decision-making, offering 25% faster solutions despite higher costs, proving its value and ROI.
Sentiment score
6.2
ThoughtSpot offers time savings and decision-making benefits, though some struggle with costs and measuring financial returns due to adoption issues.
It's essential for everything data-related within our company.
I have seen a return on investment with Sigma; we already said that it saves about a quarter, it gets me to answers about 25% faster.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Based on our implementation in one project, we are trying to raise more funding to expand its use.
ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.
 

Customer Service

Sentiment score
6.8
Sigma's technical support is quick and efficient, praised for its responsiveness and the platform's minimal maintenance requirements.
Sentiment score
5.7
ThoughtSpot customer service is supportive with quick responses, but some users experience delays and find the knowledge base lacking.
As Sigma is a cloud platform, you do not need to do all that maintenance work.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
The knowledge base for ThoughtSpot is less robust compared to others.
 

Scalability Issues

Sentiment score
4.4
Sigma supports scalability with real-time updates, free viewer allocations, and advanced features requiring a license for most users.
Sentiment score
5.9
ThoughtSpot is highly scalable with data warehouse integration, but security governance and advanced features may be challenging.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
The platform does not have technical problems with scaling data or connections.
As our data has grown, I have validated huge datasets and complex models without significant issues.
 

Stability Issues

Sentiment score
8.3
Sigma's stability and reliability ensure uninterrupted performance, with users rarely reporting issues or needing support assistance.
Sentiment score
6.1
ThoughtSpot is reliable with high stability and minimal issues, but some users face indexing delays and feature limitations.
We did not face typical errors during our project with Sigma.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
The upgrades are smooth with no downtime, which is super important.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
 

Room For Improvement

Sigma users seek advanced visualization, improved data modeling, report customization, better graphics, user-friendliness, and enhanced processing speed.
ThoughtSpot users seek better visualization, customization, integration, user interface, data loading, pricing, governance, and tool integration features.
The main improvement needed is in data modeling capabilities.
Sigma lacks a versioning feature to track changes.
It would be great if there was a way for me to create reports without relying on a data analyst.
Currently, it is not as customizable as the options available on Power BI or Tableau.
Handling governance when there are many models and dashboards is complex.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
 

Setup Cost

High Sigma licensing costs and platform fees restrict creator license distribution, hindering broader user engagement and report creation involvement.
ThoughtSpot offers flexible, competitive pricing with various models, being comparable to Tableau and higher than Power BI.
The pricing of Sigma is a concern, as it restricts our ability to provide more users with report-creating capabilities due to the high cost of admin or report creator licenses.
HubSpot is expensive.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
 

Valuable Features

Sigma offers pivot tables, real-time Snowflake integration, superior reporting, collaboration, and efficient data management, enhancing teamwork and decision-making.
ThoughtSpot offers fast data search, AI-driven insights, and self-service analytics, enhancing decision-making and user interaction.
The use of Sigma in decision-making, presentations to customers, and reporting to investors showcases its value in handling data-related tasks.
Sigma has positively affected my organization by saving us time in accessing information, which ultimately gets us to complete projects faster.
I can extract CSS from Sigma for seamless integration, ensuring design consistency between Sigma and live pages.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
 

Categories and Ranking

Sigma
Ranking in BI (Business Intelligence) Tools
16th
Ranking in Data Visualization
12th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
11th
Ranking in Data Visualization
10th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
Embedded BI (5th)
 

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Sigma is 1.7%, up from 0.8% compared to the previous year. The mindshare of ThoughtSpot is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
ThoughtSpot1.5%
Sigma1.7%
Other96.8%
BI (Business Intelligence) Tools
 

Featured Reviews

Russell Rothstein - PeerSpot reviewer
Modern dashboards and reports enhance decision-making and presentations
I would love to be able to create my own reports in Sigma, as I can do in Salesforce. Either we are not using it properly, or the software is too complicated. It would be great if there was a way for me to create reports without relying on a data analyst. I'm interested in the upcoming AI co-pilot to enable natural language generation of visualizations and reports. Also, the marketing materials did not match what I feel we've received. Regarding pricing, Sigma's pricing doesn't allow more people to have the ability to create their own reports. We have very few admin or report creator licenses, while everyone else is on a view-only mode.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
8%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What do you like most about Sigma?
The tool's interface is easy to use. The functions listed as a part of the menu items are easy to use.
What is your experience regarding pricing and costs for Sigma?
The pricing of Sigma is a concern, as it restricts our ability to provide more users with report-creating capabilities due to the high cost of admin or report creator licenses. Most users have view...
What needs improvement with Sigma?
As we are exploring multiple features in Sigma, I think Sigma can add more functionality. As Power BI gives multiple modeling options in its interface with the query editor, those features can be a...
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
I do not think there is anything that needs improvement at the moment. It is being improved continuously. They are connecting to many AI-type tools. Their pricing has recently changed to be more pr...
What is your primary use case for ThoughtSpot?
Clients use ThoughtSpot because of its search facility. It is easy for searching and does not require analysts to provide reports. There is no drill-down path on the data, so users can drill data a...
 

Comparisons

 

Overview

 

Sample Customers

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Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Sigma vs. ThoughtSpot and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.