OpenText UFT Digital Lab Reviews

Name: OpenText UFT Digital Lab
Brand: OpenText
Rating: 3.8 (17 reviews)

3.8 out of 5

17 reviews
82% willing to recommend

1,428 followers

What is OpenText UFT Digital Lab?

Our enterprise-level solution is a complete, centralized lab of real mobile devices and emulators. With remote access, developers and testers can develop, debug, test, monitor, and optimize mobile apps from anywhere.

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OpenText UFT Digital Lab is the #6 ranked solution in top Mobile App Testing Tools and #18 ranked solution in top Functional Testing Tools. PeerSpot users give OpenText UFT Digital Lab an average rating of 7.6 out of 10. OpenText UFT Digital Lab is most commonly compared to Tricentis Tosca: OpenText UFT Digital Lab vs Tricentis Tosca. OpenText UFT Digital Lab is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Buyer's Guide

OpenText UFT Digital Lab

May 2025

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Helped 856,873 peers since 2012

Featured OpenText UFT Digital Lab reviews

Robinson Caiado

Sales Leader at a computer software company with 1,001-5,000 employees

It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.

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Aditya Dhope

Software Engineer at KPIT Technologies

I haven't tried browser testing with the tool, but I have tried using it on two to four different desktop applications. The improvements in testing capabilities from the use of the solution are reflected in the area of object detection methods. For automation testing, the tool provides the record and playback option, which helps with object detection easily. The tool provides data-driven testing, which helps continuously use test cases. I don't think the real device testing in OpenText UFT Digital Lab impacted testing accuracy. I rate the tool an eight out of ten.

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Arno Krause

Solutions Architect at MTN

The product is easy to use OpenText UFT Digital Lab’s price could be better. They should introduce a pay-per-use subscription model. We have been using OpenText UFT Digital Lab for a few weeks. It is a stable platform. I rate its stability a nine out of ten. We have five OpenText UFT Digital…

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OpenText UFT Digital Lab mindshare

Product category:

As of June 2025, the mindshare of OpenText UFT Digital Lab in the Mobile App Testing Tools category stands at 2.8%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Mobile App Testing Tools

PeerResearch reports based on OpenText UFT Digital Lab reviews

Type	Title	Date
Category	Mobile App Testing Tools	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	OpenText UFT Digital Lab vs Tricentis Tosca	Jun 15, 2025	Download
Comparison	OpenText UFT Digital Lab vs OpenText UFT One	Jun 15, 2025	Download
Comparison	OpenText UFT Digital Lab vs UiPath Test Cloud	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Tricentis Tosca	4.1	34.3%	96%	110 interviews Add to research
OpenText UFT One	4.0	23.2%	87%	96 interviews Add to research

Valuable Features

OpenText UFT Digital Lab boasts features like ease of use, real device testing over emulators, integration with HPE and non-HPE tools, and strong automation capabilities. Users appreciate device flexibility, AWS device farm integration, and virtualization support. There's robust integration with Jira and Azure DevOps ensuring traceability. It supports real-world analytics aiding strategic testing decisions, and allows efficient orchestration of multi-device tests, making real device manipulation by offshore vendors feasible and productive.

"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The product is easy to use."

Room for Improvement

OpenText UFT Digital Lab requires improvements in interface customization, server management, and integration with automation tools. Users suggest better documentation, enhanced device connectivity, and true segregation for multi-tenant environments. Stability and performance issues persist, particularly in object detection and desktop applications. Users desire Windows Server support, scalable device management, and a pay-per-use pricing model. Better customer support and increased flexibility for partner ecosystems are needed to strengthen relationships with external applications.

"The product's object detection method needs to be improved since it can help testers do perfect testing."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"They should introduce a pay-per-use subscription model."

Pricing

OpenText UFT Digital Lab's pricing varies, with some users finding it initially free or cost-effective but average later. Analysts rate it from three to seven out of ten, citing potential for affordability improvements. Licenses may incur annual maintenance fees, and additional costs arise from professional services if not implementing in-house. When compared with competitors, its pricing aligns well or can be more competitive.

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."

Popular Use Cases

OpenText UFT Digital Lab is primarily used for automating testing for mobile and desktop applications. Users, including system integrators and financial services providers, utilize it daily to optimize software development life cycles. It supports both cloud and on-premises deployment, helping integrate components, automate functional and performance testing, and aid in decision-making processes. This ensures informed product launches by analyzing data and testing results to address any potential issues.

Service and Support

OpenText UFT Digital Lab's customer service and support have specific departments for assistance. Many find the customer support excellent and the tech support team helpful. They work closely with R&D, especially on Mobile Center. Some users note issues with documentation availability and enhancement delivery times. While support is typically good and responsive, success varies, with some relying on enterprise agreements for more direct engagement with R&D.

Deployment

OpenText UFT Digital Lab's initial setup is described as complex by several users, primarily due to Mobile Center's Linux support and integration challenges with other tools. Others find it relatively straightforward, emphasizing understanding its architecture. Some mention successful integration with fine-tuning efforts. Time estimates for setup range from one to two months, requiring multiple resources. A few rate the simplicity as moderate, scoring it a seven out of ten, indicating diverse experiences.

Scalability

OpenText UFT Digital Lab is generally perceived as scalable by users, with its unique connector component allowing for a wide range of device connections. Some see limitations in scaling from a mobility perspective due to decentralization. User satisfaction is high among enterprise-level clients, who rate scalability positively. Scalability ratings range from eight to ten out of ten, with various organizations using the solution in different capacities, demonstrating its ability to adapt to varying needs.

Stability

OpenText UFT Digital Lab exhibits high stability with minimal issues. While automation for iOS may encounter limitations, stability remains largely unaffected. Some users note minor quirks with managed devices, requiring restarts for connectivity. Most praise its functionality and robust nature, citing improvements across versions. The platform is frequently rated nine out of ten, though some face internet-related challenges. Internal tests show satisfactory performance in server-based environments and on local devices alike.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText UFT Digital Lab Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

20%

Non Profit

10%

Healthcare Company

Retailer

Manufacturing Company

Energy/Utilities Company

Government

Educational Organization

Construction Company

Legal Firm

Hospitality Company

Wholesaler/Distributor

Real Estate/Law Firm

University

Comms Service Provider

Outsourcing Company

Insurance Company

Security Firm

Transportation Company

Wellness & Fitness Company

Media Company

Logistics Company

Consumer Goods Company

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Learn more about OpenText UFT Digital Lab

OpenText UFT Digital Lab was previously known as Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center.